If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?  .

    See also:

    Exit Lighting
    This allows the selection of how long the exterior lamps stay on when leaving the vehicle when it is dark outside. Press the MENU/SELECT knob when Exit Lighting is highlighted. Turn the knob to ...

    Odometer
    The vehicle's odometer works together with the Driver Information Center (DIC). The Trip odometer can be set. See “Trip Odometer” under Driver Information Center (DIC)   for more inf ...

    Brake Fluid
    The brake master cylinder reservoir is filled with DOT 3 brake fluid. See Engine Compartment Overview   for the location of the reservoir. There are only two reasons why the brake fluid ...