Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Securing Child Restraints (Right Front Seat Position)
    This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint  . In addition, the vehicle may have a passenger sensing syste ...

    Interior Quality & Comfort
    The CTS' cabin quality has held up well since this generation first hit the road as a 2008 model, and it's still competitive against newer entrants like the 535i and M37. Among the highlights are ...

    Brake Pedal Travel
    See your dealer if the brake pedal does not return to normal height, or if there is a rapid increase in pedal travel. This could be a sign that brake service might be required. ...