Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Vehicle Load Limits
    It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo and all nonfactory—installed opt ...

    3-D Lane Guidance
    Some major metropolitan areas may include a 3-D lane guidance feature for highway exits and junctions. This feature gives you an enhanced representation of the exits and junctions on the route. ...

    ELECTRONIC KEY NOT DETECTED
    If the vehicle has the keyless access system, this message displays if the vehicle does not detect the presence of a transmitter when you have attempted to start the vehicle or a vehicle d ...