Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Wagon
    To lower one or both of the rear seatbacks: 1. Pull on the lever, on the top outboard side of the seatback, to unlock the seatback. 2. Fold the seatback down. To return a seatback to the up ...

    Ride & Handling
    Our test CTS had the optional performance suspension, and the car felt as firm as one of the high-performance V-Series versions that Cadillac sells, with harsh, jarring responses over bumps. It's ...

    Setting the Tone (Bass/Midrange/Treble)
    BASS/MID/TREB (Bass, Midrange, or Treble): To adjust bass, midrange, or treble: 1. Press the TUNE/TONE knob until the tone control tabs display. 2. Continue pressing the TUNE/ TONE knob, o ...