Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadilla ...

    Driver Information Center (DIC)
    Your vehicle has a Driver Information Center (DIC). The DIC displays information about your vehicle. It also displays warning messages if a system problem is detected. The DIC also allows some feat ...

    CUE and ATS technologies
    The ATS is offered with Cadillac CUE, a comprehensive, in-vehicle experience that merges intuitive design with auto industry-first controls and commands for information and entertainment data. It ...