Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Child Restraint Systems
    Rear-Facing Infant Seat A rear-facing infant seat provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts t ...

    Engine Exhaust
    WARNING Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: - The vehicle idle ...

    Customer Satisfaction Procedure (U.S. and Canada)
    Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales ...