Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Rear Vision Camera (RVC)
    If available, the RVC displays a view of the area behind the vehicle on the navigation screen when the vehicle is shifted into R (Reverse). Once shifted out of R (Reverse), the navigation screen w ...

    Engine Compartment Fuse Block (CTS Coupe and Sedan)
    The underhood fuse block is located on the left side of the engine compartment. Lift the fuse block cover to access the fuses. The vehicle may not be equipped with all of the fuses and rel ...

    Warning Lights, Gauges, and Indicators
    Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and gauges c ...