Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Exit Lighting
    The interior lamps come on when the key is removed from the ignition. They turn off automatically in 20 seconds. The lights do not come on if the dome override button is pressed in. ...

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cu ...

    Conversions and Add-Ons
    Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer first. Some electrical equipment can damage the vehicle and the damage would no ...