Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    XM Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked by request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The encryption code i ...

    Conference Calling
    Conference calling and three—way calling must be supported on the Bluetooth phone and enabled by the wireless service carrier to work. To start a conference while in a current call: 1. Turn or ...

    Programming without a Recognized Transmitter
    United States owners are permitted to program a new transmitter to their vehicle when a recognized transmitter is not available. The Canadian immobilizer standard requires that Canadian own ...