Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadilla ...

    Install the Cargo Cover
    1. Hold the cartridge so that the pull-out shade faces the rear of the vehicle. 2. Align the cartridge over the pins on the trim panels of the vehicle. 3. Push down on the cartridge to snap i ...

    Emergency
    With Automatic Crash Response, the built-in system can automatically connect to help in a crash even if you cannot ask for it. Push to connect to an Emergency Advisor. GPS technology is us ...