Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service p ...

    Checking Coolant
    The vehicle must be on a level surface when checking the coolant level. The engine coolant reservoir is located in the engine compartment on the driver side of the vehicle. See Engine Compar ...

    Cleaning the RSE Seatback Console
    Use only a clean cloth dampened with clean water to clean the RSE seatback console surface. ...