Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    California Perchlorate Materials Requirements
    Certain types of automotive applications, such as airbag initiators, safety belt pretensioners, and lithium batteries contained in Remote Keyless Entry transmitters, may contain perchlorate materi ...

    Online Owner Center
    Manage your vehicle (U.S.) at cadillac.com. Click on “Owners,” then “Manage my Cadillac/Owners Login.” Information and services customized for your specific vehicle — all in one convenient place. ...

    Ignition Positions (Key Access)
    The ignition switch can be turned to four different positions. To shift out of P (Park), the ignition switch must be in ON/RUN or ACC/ACCESSORY and the brake pedal must be applied. Notice: ...