Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

    Keyless Unlock
    If the vehicle has the keyless access system, this feature allows you to select which doors will automatically unlock when you approach the vehicle with the keyless access transmitter and ...

    Shutting the Engine Off After a Remote Start
    To manually shut off the engine after a remote start, do any of the following: - Press until the parking lamps turn off. - Turn on the hazard warning flashers. - Turn the ignition switch o ...