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Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's ...

Potential Issues
Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five ...

Rear Seat Pass-Through Door
Some vehicles have a rear seat pass-through door in the center of the rear seatback. Fold down the center armrest and push down on the latch to open the door. ...