Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep
downgrade. If the transmission is not shifted down, the brakes might have to be
used so much that they would get hot and n ...
EPB Apply
The EPB can be applied any time the vehicle is stopped. The EPB is applied
by momentarily lifting up on the EPB switch. Once fully applied, the parking
brake status light will be on. While the brake ...
Engine Compartment
Fuse Block
(CTS Wagon)
This fuse block is on the left side of
the engine compartment.
Lift the fuse block cover to access
the fuses.
The vehicle may not be equipped
with all of the fuses and relays
shown.
Notic ...