Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Identification Number (VIN)
    Vehicle Identification Number (VIN) This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside ...

    Malfunction Indicator Lamp
    A computer system called OBD II (On-Board Diagnostics-Second Generation) monitors the operation of the vehicle to ensure emissions are at acceptable levels, to produce a cleaner environment. ...

    When the System Does Not Seem to Work Properly
    The rear vision camera system may not work properly or display a clear image if: - The RVC is turned off. See “Turning the Rear Vision Camera System On or Off” earlier in this section. - It ...