Disc Messages

DISC ERROR: If this message displays and/or the disc ejects, it could be for one of the following reasons:

- The radio system does not support the playlist format, the compressed audio format, or the data file format.

- It is very hot. When the temperature returns to normal, the disc should play.

- The road is very rough. When the road becomes smoother, the disc should play.

- The disc is dirty, scratched, wet, or upside down.

- The air is very humid. If so, wait about an hour and try again.

- There was a problem while burning the disc.

- The label is caught in the CD/DVD player.

If the disc is not playing correctly, for any other reason, try a known good disc.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    When the System Does Not Seem To Work Properly
    The RVC system might not work properly or display a clear image if: The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section. It is dark. The sun or the beam of ...

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadilla ...

    Off-Road Driving
    All-wheel-drive vehicles can be used for off-road driving. Vehicles without all-wheel drive and vehicles not equipped with All Terrain (AT) or On-Off Road (OOR) tires must not be driven off-road e ...