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Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Cu ...

SUSPENSION MODE TOUR (CTS-V ONLY)
This message will be displayed when touring mode is selected using the Magnetic Ride Control button in the center of the instrument panel. See Magnetic Ride Control for more information. ...

SERVICE KEYLESS START SYSTEM
If the vehicle has the keyless access system, this message displays when there is a problem with this feature. See your dealer. ...