Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Remote Keyless Entry (RKE) System
    On some models, the RKE transmitter is used to lock and unlock the doors from up to 20m (65 ft) away from the vehicle. On other models, it can be used up to 60m (195 ft) away. Key Access ...

    Dual Mode
    This dual screen symbol displays when the screen is in dual mode. Dual mode displays the route on half of the screen and a maneuver or Interstate Exit list on the other half. The Interstate Exit ...

    Body Component Lubrication
    Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth ...