Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Warranty
    OnStar equipment may be warranted as part of the new-vehicle limited warranty. The manufacturer of the vehicle furnishes detailed warranty information. ...

    Vehicle Speed Messages
    ICE POSSIBLE DRIVE WITH CARE This message displays when the outside temperature is cold enough to create icy road conditions. Adjust your driving accordingly. SPEED LIMITED TO XXX KM/H (MPH ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions work up to 60m(195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyle ...