Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    New Vehicle Break-In
    Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: Keep the vehicle speed at 88 km/h (55 mph) or less for the fir ...

    How to Check Lubricant
    To get an accurate reading, the vehicle should be on a level surface. For Two-Wheel-Drive vehicles, the proper level is from 15mm to 40mm (0.6 in to 1.6 in) below the bottom of the filler plu ...

    Trailer Sway Control (TSC)
    Non-hybrid vehicles with StabiliTrak have a Trailer Sway Control (TSC) feature. If the vehicle is towing a trailer and the system detects that the trailer is swaying, the vehicle brakes are applie ...