Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Using the System
    When the driver shifts the vehicle into R (Reverse), the video image automatically appears on the navigation screen, or on the inside rearview mirror. Once the driver shifts out of R (Revers ...

    Shifting out of Park
    This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: - Prevent ignition key removal unless the shift lever is in P (Park) with the sh ...

    Lamps On Reminder
    This light comes on whenever the parking lamps are on. See Exterior Lamps Off Reminder for more information. ...