Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    SERVICE STABILITRAK
    This message displays if there has been a problem detected with the StabiliTrak® system. The TCS/StabiliTrak warning light on the instrument panel cluster also comes on. If this message come ...

    Video Display Screens
    The video display screens are located on the back of each head restraint. Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning the Video Screens” later in this sec ...

    Rear Seats
    Split Folding Seatbacks With this feature, either side of the rear seatback can be folded down for more cargo space. Folding the Seatbacks Notice: Folding a rear seat with the safety belts s ...