Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Obstacle Detection Features
    If the liftgate encounters an obstacle during a power open or close cycle, a warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position. Af ...

    Recalling Button Memory Positions
    To recall the manually saved Button Memory positions, press and hold “1” or “2.” The driver seat, outside mirrors, and adjustable pedals, if available, move to the positions stored to those buttons ...

    Cigarette Lighter
    The vehicle may have a cigarette lighter. To use the lighter, push it in all the way and let go. When it is ready, it will pop back out by itself. Notice: Holding a cigarette lighter in while ...