Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Call Waiting
    Call waiting must be supported on the Bluetooth phone and enabled by the wireless service carrier to work. Accepting a Call Turn the MENU/SELECT knob to “Answer” and press the MENU/ SELECT knob ...

    Convex Mirrors
    CAUTION! A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Chec ...

    Manual Operation of Power Liftgate
    To change the liftgate to manual operation, turn the mode selector switch to OFF. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and clo ...