Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
OnStar Mobile App
With an iPhone® or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is ...
Interior Quality & Comfort
The CTS' cabin quality has held up well since this generation first hit the
road as a 2008 model, and it's still competitive against newer entrants like the
535i and M37. Among the highlights are ...
Second Row Seats
On vehicles with a 60/40 split bench or buckets seats, the seatbacks can be folded
for additional cargo space, or the seats can be folded and tumbled for easy entry/exit
to the third row seats, if ...






