Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Back-Up Lamps
    To replace this bulb: 1. Open the liftgate. See Liftgate   for more information. 2. Remove the two screws from the taillamp assembly. 3. Pull the taillamp assembly rearward until the ...

    ATS Delivers New Levels of Control and Refinement
    The 2013 Cadillac ATS delivers a driving experience that advances the brand's performance legacy with a balance of racetrack-honed control and uncompromising refinement. That experience is suppo ...

    Interior
    Inside, the dash has genuine wood and metal trim with similar stitching as in the CTS. Cadillac's CUE system is front and center. First seen in the XTS sedan, CUE has an 8-inch touch-screen, smart ...