Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's ...
Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like situations, such as an airbag deployment
or hitting a road obstacle, dat ...
Safety Belt Care
Keep belts clean and dry.
WARNING!
Do not bleach or dye safety belts.
It may severely weaken them.
In a crash, they might not be able
to provide adequate protection.
Clean safety belts only wit ...