Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Customer Assistance Offices (U.S. and Canada)
    Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac ...

    Memory Seats
    On vehicles with the memory feature, the “1” and “2” buttons on the outboard side of the driver seat are used to manually save and recall the positions of the driver seat, outside mirrors, and a ...

    If a Tire Goes Flat
    It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. See Tires . If air goes out of a tire, it is much more likely to leak out slowly. But if there is ...