Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Door Locks
    To lock or unlock a door manually: Sedan and Wagon Base Model From the inside, use the door lock knob on the top of doors. Sedan and Wagon Uplevel Model From the inside, for a front door pull ...

    Remote Lock/Unlock/Start
    Select Remote Lock/Unlock/Start and the following will be displayed: - Unlock Feedback (Lights) - Locking Feedback - Door Unlock Options - Passive Door Lock - Passive Door Unlock - Memory Remo ...

    Manual Operation
    (Power): Press to turn the climate control system on or off. (Fan Control): Press to increase or decrease the fan speed. Pressing either button cancels automatic operation and the system goes into ...