Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Approach Lighting
    This feature allows you to select whether or not to have the exterior lights turn on briefly during low light periods after unlocking the vehicle using the Remote Keyless Entry (RKE) or keyl ...

    Front Seats
    The front seats have adjustable head restraints in the outboard seating positions. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to move the head r ...

    Battery
    Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview for battery location. WARNING Battery posts, terminals, and r ...