Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Objects Detected by Both the Front and Rear Sensors
    In general, if objects are detected at the same time near both the front and rear bumpers while backing up, the beeps only sound to indicate that objects are close to the rear bumper. However, if ...

    Lower Anchor and Top Tether Anchor Locations
    Second Row — 60/40 (Lower Anchor): Seating positions with two lower anchors. (Top Tether Anchor): Seating positions with top tether anchors. For models with 60/40 second row seating, the rea ...

    Resetting the Power Folding Mirrors
    Reset the power folding mirrors if: The mirrors are accidentally obstructed while folding. They are accidentally manually folded/unfolded. The mirrors will not stay in the unfolded position. ...