Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Remote Keyless Entry (RKE) System
    On some models, the RKE transmitter is used to lock and unlock the doors from up to 20m (65 ft) away from the vehicle. On other models, it can be used up to 60m (195 ft) away. Key Access ...

    Manual Operation
    (Fan Control): Press the up or down arrows to increase or decrease the fan speed Pressing this button when the system is off will turn the system on. Pressing either arrow while using automatic ...

    If the Off Indicator is Lit for an Adult-Size Occupant
    If a person of adult-size is sitting in the front outboard passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. If this happens ...