Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Obstacle Detection Feature
    The Obstacle Detection Feature is part of the express-up feature and is active: - In the middle and upper portions of the window opening. - During window up movements. - In ignition OFF during a ...

    Power Door Locks
    The switches are located on the front doors. (Unlock): Press to unlock the doors. (Lock): Remove the key from the ignition and press to lock the doors. ...

    Footnotes — Maintenance Schedule Additional Required Services — Normal
    a) Vehicles with different size front and rear tires do not have tire rotation. See Tire Rotation. b) Or every two years, whichever comes first. More frequent replacement may be needed if the ...