Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    TPMS Sensor Matching Process
    Each TPMS sensor has a unique identification code. The identification code needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or replacing one or more of the TPMS ...

    Shifting out of Park
    This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: Prevent ignition key removal unless the shift lever is in P (Park) with the shift ...

    Liftgate
    Power Liftgate Vehicles with an automatic transmission must be in P (Park) and a manual transmission must be in Neutral to operate the power liftgate. To open the liftgate from inside, s ...