Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery
    If the vehicle is a hybrid, see the hybrid supplement for more information. Refer to the replacement number on the original battery label when a new battery is needed. See Engine Compartment Overvi ...

    Off-Road Recovery
    The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer t ...

    Compass Calibration
    The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a dange ...