Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Weight-Distributing Hitch Adjustment
    A. Body to Ground Distance B. Front of Vehicle When using a weight-distributing hitch, the spring bars should be adjusted so the distance (A) is the same after coupling the trailer to the tow ve ...

    What to Use
    To determine what kind of fluid to use, see Recommended Fluids and Lubricants  . Always use the proper fluid. Notice: Use of the incorrect fluid may damage the vehicle and the damages may not ...

    Doing Your Own Service Work
    WARNING It can be dangerous to work on your vehicle if you do not have the proper knowledge, service manual, tools, or parts. Always follow owner manual procedures and consult the service manual f ...