Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seats
    The vehicle's rear seats have head restraints in the outboard seating positions, but they are not adjustable. Rear outboard head restraints are not designed to be removed. ...

    Deleting Personal Information
    This navigation system can record and store personal information such as names and addresses. Delete this information when selling your vehicle or returning a leased vehicle. See “Edit Address Boo ...

    When the System Does Not Seem to Work Properly
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