Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seat Audio (RSA) System
    The loading slot for the DVD player is located at the top of the head restraint. Insert the disc partially into the loading slot with the printed side facing the rear of the vehicle. The DVD playe ...

    Express Window Anti-Pinch Feature
    If any object is in the path of the window when the express-up is active, the window will stop at the obstruction and auto-reverse to a preset factory position. Weather conditions such as severe i ...

    Sound Menu
    (Sound): Press this key or press CONFIG to access the Sound menu to adjust the treble, midrange, bass, fade, balance, and Digital Signal Processing (DSP). The system automatically stores audio ...