Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Service Publications Ordering Information
    Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service B ...

    Airbag System
    The vehicle has the following airbags: A frontal airbag for the driver. A frontal airbag for the right front passenger. A seat-mounted side impact airbag for the driver. A seat-mounted side ...

    Compass Messages
    CAL This message is displayed when the compass needs to be calibrated. See Compass. Three dashes will be displayed if the compass needs service. See your dealer for service. ...