Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Compartment Fuse Block (CTS Coupe and Sedan)
    The underhood fuse block is located on the left side of the engine compartment. Lift the fuse block cover to access the fuses. The vehicle may not be equipped with all of the fuses and rel ...

    Safety
    Four-wheel-disc, antilock brakes are standard. A standard electronic stability system uses rollover mitigation technology that senses impending rollovers and attempts to avert them by applying ind ...

    Battery Power Protection
    This feature shuts off the dome lamps if they are left on for more than 10 minutes when the ignition is in LOCK/OFF. This helps to prevent the battery from running down. ...