Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Door Locks
    WARNING Unlocked doors can be dangerous. Passengers, especially children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. T ...

    Shifting Into Park
    WARNING! It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine runni ...

    Jump Starting
    For more information about the vehicle battery, see Battery. If the vehicle battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use t ...