Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Torque Lock
(Automatic Transmission)
Torque lock is when the weight
of the vehicle puts too much
force on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is ...
SBZA Error Messages
The following messages may appear in the DIC:
SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has
turned the system off.
SIDE BLIND ZONE SYSTEM UNAVAILABLE: This message i ...
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system migh ...






