Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Receiving a Call
    When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle. - Press to answer the call. - Press to ignore a call. ...

    Portable Audio Devices
    Some vehicles have a 3.5 mm (1/8 in) auxiliary input and a USB port located in the center console. External devices such as iPods®, laptop computers, MP3 players, CD changers, and USB drives may ...

    StabiliTrak® System
    The vehicle has an electronic stability control system called StabiliTrak. It is an advanced computer controlled system that assists with directional control of the vehicle in difficult driv ...