Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    DIC Buttons
    A. SET/CLR (Set/Clear): Use this button to set or clear the menu item when it is displayed. B. (Thumbwheel): Use the thumbwheel to scroll through the items in each menu. A small marker wil ...

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: Events caused by fraud or bad faith by the driver. Vehicle immobilization situations due to a major force or unforesee ...

    Deleting a Paired Phone
    1. Press and hold for two seconds. For vehicles with a navigation system say “Hands Free” after the tone. 2. Say “Bluetooth.” 3. Say “Delete.” The system asks which phone to delete. 4. Sa ...