Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Anti-theft Alarm System Messages
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key. A fault has been detected in the system which means that t ...

    Engine Power Messages
    ENGINE POWER IS REDUCED This message displays when the engine power is being reduced to protect the engine from damage. There could be several malfunctions that might cause this message. Redu ...

    Tire Chains
    WARNING Do not use tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension, or other vehicle par ...