Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1–888–446–2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in
sand, mud, ice, or snow.
If stuck too severely for the traction system to free the vehicle, turn the
traction system off an ...
Active Head Restraints
The vehicle has an active head
restraint system in the front seating
positions. These automatically tilt
forward to reduce the risk of neck
injury if the vehicle is hit from
behind. ...
OnStar®
If equipped, this vehicle has a comprehensive, in-vehicle system that can
connect to a live Advisor for Emergency, Security, Navigation, Connection, and
Diagnostic Services. See OnStar Overview. ...






