Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seats
    The vehicle's rear seats have head restraints in the outboard seating positions, but they are not adjustable. Rear outboard head restraints are not designed to be removed. ...

    Vehicle Personalization
    Vehicle customization allows certain features to be programmed for one preferred setting. Only the customization options available will be displayed on the DIC. The default settings were pre ...

    Maintenance
    Passenger Compartment Air Filter The passenger compartment air filter traps most of the dust and pollen from the air entering the vehicle. The filter will need to be changed periodically. S ...