Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Brake Assist (Except CTS-V)
    This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions. This feature uses the stability system hydrauli ...

    Cruise Control
    Press to turn cruise control on and off. + RES: Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate. −SET: Press to set the speed and ac ...

    Hood
    To open the hood: 1. Pull the hood release lever with this symbol on it. It is located inside the vehicle on the lower side of the instrument panel. 2. Go to the front of the vehicle and ...