Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    GM Mobility Reimbursement Program (U.S. and Canada)
    This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift ...

    Dual Automatic Climate Control System
    Dual Automatic Climate Control System The heating, cooling, and ventilation for the vehicle can be controlled with this system. A. Display B. Fan C. Power D. AUTO (Automatic Operation) E. PA ...

    Rear Vision Camera Error Messages
    Service Rear Vision Camera System: This message can display when the system is not receiving information it requires from other vehicle systems. (Service Rear Vision Camera System Icon): T ...