Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Turning the System On and Off
    The UFRPA system can be turned on and off by pressing the park assist button located next to the shift lever. The LED next to the park assist button lights up when the system is on and turns ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Servic ...

    Heated Steering Wheel
    For vehicles with a heated steering wheel, the button for this feature is located on the steering wheel. (Heated Steering Wheel): Press to turn the heated steering wheel on or off. A light on ...