Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated Steering Wheel
    : Press to turn the heated steering wheel on or off. A light on the button displays when the feature is turned on. The steering wheel takes about three minutes to start heating. ...

    Rear Window Wiper/Washer
    The rear wiper controls are on the end of the windshield wiper lever. ON: Press the upper portion of the button for continuous rear window wipes. OFF: The rear wiper turns off when the butto ...

    Ignition Transmission Lock Check
    While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). ...