Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Recalling RKE Memory Positions (Memory Remote Recall)
    The Memory Remote Recall feature can recall the driver seat, outside mirrors, and adjustable pedals, if available, to previously stored RKE Memory positions when entering the vehicle. Every time ...

    Maintenance Records
    After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipt ...

    Exterior Care
    Washing the Vehicle To preserve the vehicle's finish, wash it often and out of direct sunlight. Notice: Do not use petroleum based, acidic, or abrasive cleaning agents as they can damage the ve ...