Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Adaptive Forward Lighting (AFL)
    The Adaptive Forward Lighting System (AFL) pivots the headlamps horizontally to provide greater road illumination while turning. To enable AFL, set the exterior lamp switch on the multifunct ...

    Adding Coolant to the Intercooler System Coolant (CTS-V)
    1. Remove the intercooler system pressure cap when the intercooler system hoses are no longer hot. Turn the pressure cap slowly counterclockwise about one-quarter of a turn. If you hear a ...

    CD Player
    The infotainment system's CD player can play audio CDs and MP3 CDs. CDs that are 8 cm (3 in) in diameter will not work in the CD player. ...