Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Setting the Power Liftgate Intermediate Mode
    To change the liftgate stop position: 1. Turn the liftgate switch to either the MAX, or the ¾ mode position and power open the liftgate. 2. Stop the liftgate movement at the desired hei ...

    Seat Position
    To adjust the seat: - Move the seat forward or rearward by moving the horizontal control forward or rearward. - Raise or lower the front or rear part of the seat cushion by moving the fr ...

    Safety Belts
    This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. WARNING Do not let anyone ride where a safety belt cannot be wor ...