Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Questions and Answers About Safety Belts
    Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: You could be— whether you are wearing a safety belt or not. Your chance of being conscious during and after a cra ...

    Power Door Locks
    Press or on the Remote Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation  . Premium Trim Shown, Up-Level Similar (Lock): Press to lock the doors. (Unloc ...

    Safety System Check
    Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damaged safety belt sys ...