Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Engine Cooling When Trailer Towing
    The cooling system may temporarily overheat during severe operating conditions. See Engine Overheating. ...

    Service Parts Identification Label
    This label, on the inside of the rear side cargo management cover, has the following information: - Vehicle Identification Number (VIN). - Model designation. - Paint information. - Production o ...

    Storing Radio Station Presets
    This feature stores a mix of up to 30 AM, FM, and XM (if equipped) preset stations. To store presets: 1. Press to turn the system on. 2. If viewing a map screen, press AUDIO, FAV or press the sou ...