Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Entering the Personalization Menus
    1. Press CONFIG to access the Configuration Settings menu. 2. Turn the MENU/SELECT knob to highlight Vehicle Settings. 3. Press the center of the MENU/SELECT knob to select the Vehicle Settings men ...

    Trailer Towing
    If the vehicle is a hybrid, see the hybrid supplement for more information. Do not tow a trailer during break-in. See New Vehicle Break-In   for more information. WARNING The drive ...

    Horn
    Pressaon the steering wheel pad to sound the horn. ...