Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cruise Control
    Press to turn cruise control on and off. + RES: Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate. −SET: Press to set the speed and ac ...

    Securing a Child Restraint Designed for the LATCH System
    WARNING If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or k ...

    Control Buttons
    The buttons used to control the XM radio are: RADIO/BAND: Press to turn the radio on and choose between AM, FM, and XM, if equipped. SEEK / SEEK: Press to go to the previous or next channel. ...