Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Sedan or Coupe
    To lower one or both of the rear seatbacks: 1. Pull forward on the tab, on the outboard side of the seatback, to unlock the seatback. 2. Fold the seatback down. This allows access to the tr ...

    Entry/Exit Recall
    If the vehicle has this feature, it allows you to select your preferred automatic recall of stored memory and exit positions. See Memory Seats for more information. Press the customization ...

    Securing a Child Restraint Designed for the LATCH System
    WARNING! If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or ...