Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    When the System Does Not Seem to Work Properly
    The rear vision camera system may not work properly or display a clear image if: - The RVC is turned off. See “Turning the Rear Vision Camera System On or Off” earlier in this section. - It ...

    Anti-theft Alarm System Message
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system. The vehicle may or may not restart so you may want to take the vehicle to your dealer ...

    Rear Vision Camera Error Messages
    Service Rear Vision Camera System: This message can display when the system is not receiving information it requires from other vehicle systems. (Service Rear Vision Camera System Icon): T ...