Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Passive Door Unlock
    If the vehicle has the RKE system, this feature allows you to select which doors will automatically unlock when you open the driver door with the RKE transmitter present. Press the MENU/SELECT kn ...

    Mirror Adjustment
    Exterior Controls for the outside power mirrors are on the driver door. To adjust each mirrors: 1. Press (A) or (B) to select the driver or passenger side mirror. 2. Press the arrows on the ...

    Automatic Operation, If Equipped
    AUTO: Press the air delivery mode button until this setting is selected to control the inside temperature, air delivery, and fan speed. AUTO appears in the display when automatic operation is acti ...