Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Dual Automatic Climate Control System
    A. Fan Control B. Power C. AUTO (Automatic Operation) D. ZONE E. Defrost F. Air Delivery Mode Control G. Driver and Passenger Temperature Controls H. Driver and Passenger Heated and Ventila ...

    Keys
    WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or o ...

    Entering the Feature Settings Menu
    1. Turn the ignition on. To avoid excessive drain on the battery, it is recommended that the headlamps are turned off. 2. Press the customization button to enter the feature settings menu. ...