Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Storing Memory Positions
    To save into memory: 1. Adjust the driver seat, including the seatback recliner and lumbar, both outside mirrors, power steering column, and the throttle and brake pedals. See Power Mirrors  ...

    Storing the Tire Sealant and Compressor Kit
    This vehicle may have a tire sealant and compressor kit in place of a jack or spare tire. It is located in a foam container in the rear compartment storage area. If the vehicle has a cargo co ...

    Replacing Airbag System Parts after a Crash
    WARNING! A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious ...