Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Service Manuals
    Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. ...

    Universal Remote System
    Vehicles with the Universal Remote System will have these buttons located in the headliner. This system provides a way to replace up to three remote control transmitters used to activate device ...

    Bluetooth Controls
    Use the buttons located on the infotainment system and the steering wheel to operate the Bluetooth system. Steering Wheel Controls (Push To Talk): Press to answer incoming calls, confirm system ...