Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Messages
    Messages displayed on the DIC indicate the status of the vehicle or some action may be needed to correct a condition. Multiple messages may appear one after another. The messages that do not requir ...

    DVD Distortion
    Video distortion can occur when operating cellular phones, scanners, CB radios, Global Position Systems (GPSs), two-way radios, mobile faxes, or walkie talkies. It might be necessary to turn off ...

    Parking Brake
    The vehicle has an Electric Parking Brake (EPB). The switch for the EPB is in the center console. The EPB can always be activated, even if the ignition is off. To avoid draining the battery, ...