Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Hoses
    Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks. With a multi–point inspection, your dealer can inspect the hoses and advise if replacemen ...

    Seat Adjustment
    WARNING! You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when ...

    Wagon
    To lower one or both of the rear seatbacks: 1. Pull on the lever, on the top outboard side of the seatback, to unlock the seatback. 2. Fold the seatback down. To return a seatback to the up ...