Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    StabiliTrak® System
    StabiliTrak assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. - To turn off both traction ...

    Returning the Third Row Seat from a Tumbled Position
    To return the seat to the normal seating position: 1. Open the liftgate to access the controls for the seat. 2. Make sure there is nothing that could become trapped under the seat. 3. Release the s ...

    Exit Lighting
    This allows the selection of how long the exterior lamps stay on when leaving the vehicle when it is dark outside. Press the MENU/SELECT knob when Exit Lighting is highlighted. Turn the knob to ...