Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    STABILITRAK NOT READY
    This message may display after first driving the vehicle and exceeding 30 km/h (19 mph) for 30 seconds. The TCS/StabiliTrak warning light on the instrument panel cluster also comes on. The St ...

    Storing a Flat or Spare Tire and Tools
    WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all th ...

    Service Parts Identification Label
    This label, on the inside of the glove box, has the following information: Vehicle Identification Number (VIN). Model designation. Paint information. Production options and special equipment ...