Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Anti-theft Alarm System
    This vehicle has an anti-theft alarm system. The LED light, located on the instrument panel near the windshield, indicates the status of the system. Arming the System 1. Close all doors, lif ...

    Driving Characteristics and Towing Tips
    WARNING! The driver can lose control when pulling a trailer if the correct equipment is not used or the vehicle is not driven properly. For example, if the trailer is too heavy, the brakes m ...

    When the System Does Not Seem To Work Properly
    The RVC system might not work properly or display a clear image if: The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section. It is dark. The sun or the beam of ...