Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Folding and Tumbling the Seat from the Third Row Seat
    WARNING Using the third row seating position while the second row is folded, or folded and tumbled, could cause injury in a sudden stop or crash. Be sure to return the seat to the passenger ...

    Steering in Emergencies
    There are some situations when steering around a problem may be more effective than braking. Holding both sides of the steering wheel allows you to turn 180 degrees without removing a hand. ...

    Vehicle Overview
    Cadillac's long-awaited ATS gives GM's luxury brand a direct competitor to the BMW 3 Series, which is still the best-selling luxury car in America. It's something Cadillac has lacked ever since th ...