Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Flash-to-Pass
    Use your high-beam headlamps to signal to a driver in front that you want to pass. It works even if the headlamps are in the automatic position. To use it, pull the turn signal lever toward you, th ...

    When the System Does Not Seem to Work Properly
    The rear vision camera system might not work properly or display a clear image if the following occurs: - It is dark. - The sun or the beam of headlamps is shining directly into the camera l ...

    Sedan or Coupe
    To lower one or both of the rear seatbacks: 1. Pull forward on the tab, on the outboard side of the seatback, to unlock the seatback. 2. Fold the seatback down. This allows access to the tr ...