Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ashtrays
    The vehicle may have two removable ashtrays. One ashtray can be placed into the instrument panel storage compartment and the other into the center console rear compartment. To empty the ash ...

    Interior
    Five occupants get to enjoy soft all-leather seats. Offerings include heated and ventilated seating and a heated steering wheel. The STS features genuine eucalyptus wood and aluminum trim. Eight ...

    Interior Mirror
    Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle. Automatic Dimming Rearview Mirror The mirror will automatically reduce the glare from the headla ...