Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Brake Adjustment
    Every time the brakes are applied, with or without the vehicle moving, the brakes adjust for wear. ...

    Conversions and Add-Ons
    Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer first. Some electrical equipment can damage the vehicle and the damage would no ...

    Removing the Third Row Seat
    To remove the seat: 1. Open the liftgate to access the controls for the seat. 2. Fold the seatbacks forward using lever “1” and the instructions listed previously under “Folding the Seatback.” The ...