Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Storage Compartments
    Press the bottom of the load floor handle assembly to lift the top on the handle. Pull up on the handle to open the cargo management system. See Cargo Management System (Wagon Only) for m ...

    Head Restraint Adjustment
    Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary w ...

    Manual Operation
    (Fan Control): Press the up or down arrows to increase or decrease the fan speed Pressing this button when the system is off will turn the system on. Pressing either arrow while using automatic ...