Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated and Ventilated Seats
    Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar If available, the buttons are on the climate control panel. To operate, the ignition must be on. : Press to heat the seat ...

    D-Ring Sliders
    For vehicles with a D-ring system, there are four D-ring sliders that move along rails. These can be used as tie-downs when storing cargo. Insert the D-ring sliders (A) into the channel (B) lo ...

    Trip/Fuel Menu Items
    (Trip/Fuel): Press to scroll through the following menu items: Odometer Press the trip/fuel button until ODOMETER displays. This display shows the distance the vehicle has been driven in either ...