Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    For Better and Worse
    Without a doubt, the ATS feels a lot like the recently redesigned 3 Series sedan, with comparable attributes inside as well. The backseat has almost a half-inch more legroom than the 3 Series, but ...

    Power Windows
    WARNING! Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other co ...

    Rear Safety Belt Comfort Guides
    This vehicle may have rear shoulder belt comfort guides for the outboard passenger positions in the rear seat. If not, they are available through your dealer. The guides may provide added safety bel ...