Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Global Positioning System (GPS)
    The navigation system determines the position of the vehicle by using satellite signals, various vehicle signals, and map data. At times, other interferences such as the satellite condition, road c ...

    Exiting the Feature Settings Menu
    The feature settings menu will be exited when any of the following occurs: The vehicle is no longer in ON/RUN. The trip/fuel or vehicle information DIC buttons are pressed. The end of the feat ...

    Power Lumbar
    To adjust the lumbar support, if equipped: - Press and hold the top of the control (B) to increase support to the top of the seatback and decrease support to the bottom of the seatback. - ...