Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Vehicle Speed Messages
    SELECTED SPEED LIMIT EXCEEDED This message is displayed when the vehicle speed is greater than the set speed. See "Speed Warning" under Driver Information Center (DIC). ...

    Anti-theft Alarm System Messages
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key. A fault has been detected in the system which means that t ...

    Securing the Child Within the Child Restraint
    WARNING A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions that came with that ...