Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Airbag System Messages
    SERVICE AIR BAG This message displays when there is a problem with the airbag system. Have the vehicle serviced by your dealer immediately. See Airbag Readiness Light for more information. ...

    Playing a CD
    Selecting a CD Track Tracks can be selected using the seek buttons, TUNE/TONE knob, or MENU/SELECT knob. To use the seek buttons: Press to go to the start of the current track, if more than ...

    Jump Starting
    For more information about the vehicle battery, see Battery. If the vehicle battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use t ...