Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Theft-Deterrent Feature
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    Belts
    - Belts may need replacing if they squeak or show signs of cracking or splitting. - Trained dealer technicians can inspect the belts and recommend replacement when necessary. ...

    Chime Volume
    This allows the selection of the chime volume level. Press the MENU/SELECT knob when Chime Volume is highlighted. Turn the knob to select Normal or High. Press the knob to confirm and go back t ...