Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1–888–446–2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Where Are the Airbags?
    The driver's frontal airbag is in the center of the steering wheel. The front outboard passenger frontal airbag is in the passenger side instrument panel. Driver Side Shown, Passenger Si ...

    Manual Transmission
    Skip Shift (CTS–V) Under light acceleration, the transmission will only allow shifting from 1 (First) to 4 (Fourth). This helps improve fuel mileage. Under harder acceleration, Skip Shift is ...

    Exterior Lamp Controls
    The exterior lamps control is located on the instrument panel to the left of the steering wheel. It controls the following systems: Headlamps Taillamps Parking Lamps License Plate Lamps ...