Potential Issues

Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle.

    See also:

    Safety Locks
    The vehicle has rear door security locks to prevent passengers from opening the rear doors from the inside. Open the rear doors to access the security locks on the inside edge of each door. To s ...

    Door Locks
    There are several ways to lock and unlock the vehicle. From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door. From inside, use the power door locks or the manu ...

    If the Vehicle Is Stuck
    Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. If stuck too severely for the traction system to free the vehicle, turn the traction system off an ...