Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Interior Quality & Comfort
The CTS' cabin quality has held up well since this generation first hit the
road as a 2008 model, and it's still competitive against newer entrants like the
535i and M37. Among the highlights are ...
Calling for Service
When calling Roadside Service,
have the following information
ready:
- Your name, home address, and
home telephone number.
- Telephone number of your
location.
- Location of the vehicle.
- ...
Maintenance Replacement Parts
Replacement parts identified here by name, part number, or specification can
be obtained from your dealer.
...






