Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Tire Sidewall Labeling
Useful information about a tire is molded into its sidewall.
The examples show a typical passenger vehicle tire and a compact spare tire
sidewall.
Passenger (P—Metric) Tire Example
(A) T ...
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Div ...
Traction – AA, A, B, C
The traction grades, from
highest to lowest, are AA, A,
B, and C. Those grades
represent the tire's ability to
stop on wet pavement as
measured under controlled
conditions on specified
g ...






