Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Tire Sealant and Compressor Kit
WARNING
Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine
exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. ...
SBZA Detection Zones
The SBZA sensor covers a zone
of approximately one lane over
from both sides of the vehicle,
or 3.5m(11 ft). This zone starts at
each side mirror and goes back
approximately 5.0 m(16 ft).
T ...
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance.
However, if a customer wishes to write or e-mail Cadillac, the letter should be
addressed to:
United States
Cadillac ...






