Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Manual Mode
    Driver Shift Control (DSC) Notice: Driving with the engine at a high rpm without upshifting while using Driver Shift Control (DSC), could damage the vehicle. Always upshift when necessary while u ...

    Adjusting the Speakers (Balance/Fade)
    BAL/FADE (Balance/Fade): To adjust balance or fade: 1. Press the TUNE/TONE knob until the speaker control tabs display. 2. Continue pressing the TUNE/ TONE knob, or press the softkey under ...

    CD Player
    The infotainment system's CD player can play audio CDs and MP3 CDs. CDs that are 8 cm (3 in) in diameter will not work in the CD player. ...