Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Cabin Luxury
    The redesigned 2008 CTS was one of the prime examples of GM's renewed commitment to interior quality, and the design has held up well over the past few years; it still looks modern and inviting in ...

    Parking Assist
    If the vehicle has the Ultrasonic Rear Parking Assist (URPA) system, this display allows the system to be turned on or off. Once in this display, press the set/reset button to select between ...

    How to Wear Safety Belts Properly
    This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child wi ...