Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Power Liftgate Operation
    WARNING! Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or ...

    3.5mm Auxiliary Input Jack
    Connect a 3.5mm (1/8 in) cable to the 3.5mm auxiliary input jack to use a portable audio player. Playback of an audio device that is connected to the 3.5mm auxiliary input jack can only be contro ...

    Door Ajar Messages
    DRIVER DOOR OPEN This message displays when the driver door is not closed completely. Close the door completely. HOOD OPEN This message displays when the hood is not closed completely. Make s ...