Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    DVD Display Error Messages
    The DVD display error message depends on which radio the vehicle has. The video screen may display one of the following: Disc Load/Eject Error or Mechanical Error: There are disc load or eject pr ...

    Exterior
    The Escalade EXT's styling closely resembles that of the regular Escalade. The headlights are incorporated into a single unit with rectangular parking lights and halogen fog lamps. The company's w ...

    Twilight Sentinel
    This feature automatically turns the lamps on and off. A light sensor on top of the instrument panel makes the Twilight Sentinel® work, so be sure it is not covered. With Twilight Sentinel th ...