Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Exterior Lighting
    The exterior lamp control is located toward the end of the turn signal/lane change lever. : Turn the band with this symbol on it to operate the exterior lamps. The exterior lamp control h ...

    Driving Characteristics and Towing Tips
    WARNING The driver can lose control when pulling a trailer if the correct equipment is not used or the vehicle is not driven properly. For example, if the trailer is too heavy, the brakes may not ...

    Cargo Management System
    To open the cargo management system, press the rear of the handle to unlatch it and then lift the handle up. A prop rod locks to hold the cover up when opened. Four hooks are located on ...