Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated Mirrors
    (Rear Window Defogger): Press to heat the mirrors. See “Rear Window Defogger” under Dual Automatic Climate Control System for more information. ...

    Safety Locks (Sedan and Wagon)
    The vehicle has rear door security locks. These prevent passengers from opening the rear doors from the inside. Lock Label shown The rear door security locks are located on the inside edge ...

    Wheels and Trim—Aluminum or Chrome
    Use a soft, clean cloth with mild soap and water to clean the wheels. After rinsing thoroughly with clean water, dry with a soft, clean towel. A wax may then be applied. Keep the wheels clean using ...