Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Safety Locks
    Rear door safety locks prevent passengers from opening the rear doors from the inside. Press to activate the safety locks, the LED in the switch illuminates. Press to deactivate the safety ...

    If the Off Indicator is Lit for an Adult-Size Occupant
    If a person of adult size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat. If this happens, use th ...

    Automatic Transmission
    The shift lever is located on the center console between the front seats. There are several different positions for the shift lever. P (Park): This position locks the rear wheels. Use this ...