Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Memory Remote Recall
The memory feature can recall the driver seat, outside mirrors, power steering
column, and pedals to stored positions when entering the vehicle.
To activate, unlock the driver door with the Remote ...
Shift Speeds
(Manual Transmission)
WARNING!
If you skip a gear when you
downshift, you could lose control
of the vehicle. You could injure
yourself or others. Do not shift
down more than one gear at a
time when you downshift ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and
who use Text Telephones (TTYs), Cadillac has TTY equipment available at its
Customer Assistance Center. Any TTY user can com ...






