Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery
    The battery is in the trunk, behind the trim panel, on the passenger side of the vehicle. Refer to the replacement number shown on the original battery label when a new battery is needed. W ...

    Roof Rack System
    WARNING If something is carried on top of the vehicle that is longer or wider than the roof rack—like paneling, plywood, or a mattress—the wind can catch it while the vehicle is being driven. The ...

    Verify Minutes and Expiration
    Push and say “minutes” then “verify” to check how many minutes remain and their expiration date. ...