Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Insuring the Vehicle
    Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance polic ...

    Battery
    If the vehicle is a hybrid, see the hybrid supplement for more information. Refer to the replacement number on the original battery label when a new battery is needed. See Engine Compartment Overvi ...

    Torque Lock
    If you are parking on a hill and you do not shift the transmission into P (Park) properly, the weight of the vehicle can put too much force on the parking pawl in the transmission. It might be dif ...