Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    TPMS Sensor Matching Process
    Each TPMS sensor has a unique identification code. The identification code needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or replacing one or more of the ...

    Removing the Crossrails
    1. Move both levers of the crossrail into the upper forward position. 2. Slide the crossrail into the cut-out area. 3. Remove the crossrail from the vehicle. 4. Repeat for the other crossrail ...

    Remote Keyless Entry (RKE) System
    On some models, the RKE transmitter is used to lock and unlock the doors from up to 20m (65 ft) away from the vehicle. On other models, it can be used up to 60m (195 ft) away. Key Access ...