Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Brake System Messages
    SERVICE BRAKE SYSTEM This message displays along with the brake system warning light if there is a problem with the brake system. See Brake System Warning Light  . If this message appears, s ...

    Checking Engine Oil
    It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See En ...

    Removing the Third Row Seat
    To remove the seat: 1. Open the liftgate to access the controls for the seat. 2. Fold the seatbacks forward using lever “1” and the instructions listed previously under “Folding the Seatback.” The ...