Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
LEARN DELAY ACTIVE
WAIT XX MIN (MINUTES)
If the vehicle has the keyless
access system, this message
displays when matching new
transmitters to the vehicle.
See the Keyless Access information
for Remote Keyless Entry (RKE)
System O ...
OnStar Additional Information
Transferring Service
Push to request account transfer eligibility information. The Advisor can
assist in canceling or removing account information. If OnStar receives
information that vehicle own ...
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's ...






