Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    TTY Users
    OnStar has the ability to communicate to the deaf, hard–of–hearing, or speech–impaired customers while in the vehicle. The available dealer–installed TTY system can provide in-vehicle acces ...

    Keyless Locking
    The doors lock after several seconds if all doors are closed and at least one keyless access transmitter has been removed from the interior of the vehicle. To customize if the doors automat ...

    Sound Menu
    (Sound): Press this key or press CONFIG to access the Sound menu to adjust the treble, midrange, bass, fade, balance, and Digital Signal Processing (DSP). The system automatically stores audio ...