Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Immobilizer Operation
    This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key i ...

    Retained Accessory Power (RAP)
    These accessories can be used after the engine is turned off: - Audio system (up to 10 minutes or driver door is opened). - Power windows, sunroof (if equipped), and power outlets (up to 10 minu ...

    Starting the Vehicle with a Low Transmitter Battery
    If the transmitter battery is weak, the DIC may display NO REMOTE DETECTED when you try to start the vehicle. The REPLACE BATTERY IN REMOTE KEY message may also be displayed at this time. To star ...