Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Keyless Unlocking
    With the transmitter within 1m (3 ft), approach the front door and pull the handle. If the transmitter is recognized, the door will unlock and open. Entering any door other than the driver door wi ...

    Doing Your Own Service Work
    WARNING! It can be dangerous to work on your vehicle if you do not have the proper knowledge, service manual, tools, or parts. Always follow owner manual procedures and consult the service ...

    Delayed Door Lock
    When on, this feature will delay the locking of the doors until five seconds after the last door is closed. You will hear three chimes to signal delayed locking is in use. Pressing either the pow ...