Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seats
    The vehicle's rear seats have adjustable head restraints in the outboard seating positions. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to mo ...

    Rear Vision Camera (RVC)
    The rear vision camera displays a view of the area behind the vehicle on either the navigation screen or the inside rearview mirror when the vehicle is shifted into R (Reverse). Once shifted ...

    Heated and Ventilated Seats
    The buttons are on the climate control panel. : Press to cool the entire seat. : Press to heat the seatback only. : Press to heat the seat and seatback. Press the desired button once for the ...