Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Memory Remote Recall
    The memory feature can recall the driver seat, outside mirrors, power steering column, and pedals to stored positions when entering the vehicle. To activate, unlock the driver door with the Remote ...

    Accessories and Modifications
    Adding non—dealer accessories or making modifications to the vehicle can affect vehicle performance and safety, including such things as airbags, braking, stability, ride and handling, emissions sys ...

    How to Check Lubricant
    To get an accurate reading, the vehicle should be on a level surface. For Two-Wheel-Drive vehicles, the proper level is from 15mm to 40mm (0.6 in to 1.6 in) below the bottom of the filler plu ...