Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Safety Belt Comfort Guides
    This vehicle may have rear shoulder belt comfort guides for the outboard passenger positions in the rear seat. If not, they are available through your dealer. The guides may provide added safety bel ...

    Rear Seats
    The vehicle's rear seats have adjustable head restraints in the outboard seating positions. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to mo ...

    Tire Rotation
    If the vehicle has non-directional tires, they should be rotated every 12 000 km/7,500 mi. See Maintenance Schedule. Tires are rotated to achieve a uniform wear for all tires. The first rotat ...