Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Battery Replacement
    To change the remote control batteries: 1. Slide the rear cover back on the remote control. 2. Replace the two batteries in the compartment. Make sure they are installed correctly using the diagra ...

    Shifting out of Park
    This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: - Prevent ignition key removal unless the shift lever is in P (Park) with the sh ...

    Passenger Sensing System
    If the vehicle has the passenger airbag status indicator pictured in the following illustration, then the vehicle has a passenger sensing system for the right front passenger position. The passeng ...