Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Manual Operation
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    Three—Way Calling
    Three—way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press . 2. Say “Three—way call.” 3. Use the dial or call command to dial t ...

    Easy Exit Driver Seat
    This allows you to turn the easy exit driver seat feature on or off. When on, this feature will move the driver seat rearward upon turning the ignition off and the driver door opened. This may be ...