Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    SBZA Messages
    The following messages may appear on the infotainment display: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE ALERT SYS ...

    Ultrasonic Parking Assist
    If available, Ultrasonic Front and Rear Parking Assist (UFRPA) uses sensors on the front and rear bumpers to detect objects while parking the vehicle. It operates at speeds less than 8 km/h (5 mph). ...

    All-Wheel Drive
    If your vehicle is equipped with all-wheel-drive, this is an additional system that needs lubrication. Transfer Case When to Check Lubricant It is not necessary to regularly check the transfe ...