Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Automatic Transmission Shift Lock Control Function Check
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    Compass Variance (Zone) Procedure
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    Second Row Seats
    On vehicles with a 60/40 split bench or buckets seats, the seatbacks can be folded for additional cargo space, or the seats can be folded and tumbled for easy entry/exit to the third row seats, if ...