Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Canceling a Remote Start
    To cancel a remote start: - Aim the RKE transmitter at the vehicle and press and hold until the parking lamps turn off. - Turn on the hazard warning flashers. - Turn the vehicle on and then ...

    Low-Beam Headlamps/Daytime Running Lamps (DRL), High-Beam Headlamps (Base)
    1. From the back side of the headlamp assembly, remove the top cap to replace the low-beam headlamp/DRL bulb. 2. From the back side of the headlamp assembly, remove the bottom cap to repl ...

    Antilock Brake System (ABS)
    This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid. When the engine is started and the vehicle begins to drive away, ABS chec ...