Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    When the System Does Not Seem To Work Properly
    Missed alerts can occur under normal circumstances and will increase in wet conditions. The system does not need to be serviced. SBZA is designed to ignore stationary objects; however, the system ...

    Exit Lighting
    This feature allows you to select the amount of time you want the exterior lamps to remain on when it is dark enough outside. This happens after the key is turned from ON/RUN to LOCK/OFF. Pr ...

    Using the Tire Sealant and Compressor Kit without Sealant to Inflate a Tire (Not Punctured)
    To use the air compressor to inflate a tire with air only and not sealant: If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on the hazard warning ...