Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Entry/Exit Recall
    If the vehicle has this feature, it allows you to select your preferred automatic recall of stored memory and exit positions. See Memory Seats for more information. Press the customization ...

    Canceling Guidance
    Guidance is canceled once the final destination is reached. To cancel guidance prior to arrival at the final destination: 1. Press DEST. 2. Press Cancel Guidance. 3. Press OK to confirm. Guidanc ...

    Sunroof
    If the vehicle has a power sunroof it will only operate when the ignition is in ON/RUN or ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Ignition Positions (Key Access) ...