Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    OnStar Mobile App
    With an iPhone® or Android™-based mobile device, an OnStar mobile app can be downloaded. The vehicle can be remote started, if equipped, or the doors can be unlocked from anywhere there is ...

    Manual Liftgate
    For vehicles without keyless access, unlock the vehicle before opening the liftgate. Press the touch pad located in the handle of the liftgate, above the license plate, and lift up to open. Do ...

    Battery
    Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview for battery location. WARNING Battery posts, terminals, and r ...