Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seats
    The vehicle's rear seats have head restraints in the outboard seating positions, but they are not adjustable. Rear outboard head restraints are not designed to be removed. ...

    Express Window Anti-Pinch Feature
    If any object is in the path of the window when the express-up is active, the window will stop at the obstruction and auto-reverse to a preset factory position. Weather conditions such as se ...

    Remote Door Lock Feedback
    This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) or keyless access transmitter, or when the vehicle is aut ...