Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and
who use Text Telephones (TTYs), Cadillac has TTY equipment available at its
Customer Assistance Center. Any TTY user can com ...
Engine Oil
To ensure proper engine performance and long life, careful attention must be
paid to engine oil. Following these simple, but important steps will help
protect your investment:
- Always use engine ...
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer ...






