Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Lockout Deterrent
    Lockout deterrent decreases the chances that the keys may be accidentally locked in the vehicle. When door locking is requested by pressing on the instrument panel or front door panels, or the RK ...

    Turning the System On and Off
    The system can be disabled through the Driver Information Center (DIC). See “Parking Assist” under Driver Information Center (DIC) for more information. URPA defaults to the on setting each ti ...

    Emergency
    With Automatic Crash Response, the built-in system can automatically connect to help in a crash even if you cannot ask for it. Push to connect to an Emergency Advisor. GPS technology is us ...