Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Tire Rotation
    If the vehicle has non-directional tires, they should be rotated every 12 000 km/7,500 mi. See Maintenance Schedule. Tires are rotated to achieve a uniform wear for all tires. The first rotat ...

    When Should an Airbag Inflate?
    Frontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries mainly to the driver's or outboard front passen ...

    Navigation
    OnStar navigation requires the Directions and Connections service plan. Push to receive directions or have them sent to the vehicle navigation screen. Destinations can also be forwarded to the veh ...