Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    EPB Apply
    The EPB can be applied any time the vehicle is stopped. The EPB is applied by momentarily lifting up on the EPB switch. Once fully applied, the parking brake status light will be on. While the brake ...

    Heated and Cooled Cupholders
    For vehicles with heated and cooled cupholders, these are located in the front center console. Press down on the access door release button to open the cupholder door. To set to cool mode, press ...

    Rear Seats
    Split Folding Seatbacks With this feature, either side of the rear seatback can be folded down for more cargo space. Folding the Seatbacks Notice: Folding a rear seat with the safety belts s ...