Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
EPB Release
To release the EPB, turn the ignition
switch to the ON/RUN position,
apply and hold the brake pedal, and
push down momentarily on the EPB
switch. If you attempt to release
the EPB without th ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow. See “Rocking Your Vehicle to Get It Out” later in this section.
If the vehicle has a traction system ...
Public Transportation or
Fuel Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can onl ...