Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Replacing LATCH System Parts After a Crash
WARNING!
A crash can damage the LATCH
system in the vehicle. A damaged
LATCH system may not properly
secure the child restraint,
resulting in serious injury or even
death in a crash. To hel ...
Trunk (Sedan, Coupe)
WARNING!
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
...
Calling for Service
When calling Roadside Service,
have the following information
ready:
- Your name, home address, and
home telephone number.
- Telephone number of your
location.
- Location of the vehicle.
- ...