Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Off-Road Recovery
    The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer t ...

    Entering an Address and Point of Interest, and Storing Preset Destinations
    Entering an Address Enter a destination by inputting the city name first: 1. Press O to turn the system on. 2. A caution may appear. Press OK to proceed. 3. Press DEST. 4. Press2(Address Entry). ...

    Keyless Liftgate Opening
    Press the touch pad on the liftgate handle to open the liftgate if the keyless entry transmitter is within range. ...