Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Anti-theft Alarm System Messages
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key. A fault has been detected in the system which means that t ...

    Customer Satisfaction Procedure (Mexico)
    Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details. Customer Assis ...

    Safety Belts
    Refer to the following sections for important information on how to use safety belts properly: - Safety Belts - How to Wear Safety Belts Properly - Lap-Shoulder Belt - Lower Anchors and Tet ...