Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    ACCESSORY MODE ACTIVE
    If the vehicle has the keyless access system, this message displays when the accessory mode is active. See Ignition Positions (Key Access) or Ignition Positions (Keyless Access) for more inf ...

    Theft-Deterrent Feature
    TheftLock® is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle Identification Number (VIN). The radio does not operate if it is stolen or moved to a di ...

    Skidding
    There are three types of skids that correspond to the vehicle's three control systems: Braking Skid — wheels are not rolling. Steering or Cornering Skid — too much speed or steering in a c ...