Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Body Component Lubrication
    Lubricate all key lock cylinders, hood hinges, liftgate hinges, and the steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth ...

    Climate Controls
    The heating, cooling, and ventilation in the vehicle can be controlled with this system. Climate Control with Cooled and Heated Seats shown A. Driver and Passenger Temperature Controls B. AUTO ...

    Starting the Vehicle
    1. Aim the Remote Keyless Entry (RKE) transmitter at the vehicle. 2. Press and release . 3. Immediately after completing Step 2, press and hold for at least four seconds or until the vehicl ...