Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Limited-Slip Rear Axle
    Vehicles with a limited-slip rear axle can give more traction on snow, mud, ice, sand, or gravel. When traction is low, this feature allows the drive wheel with the most traction to move the vehi ...

    Belts
    - Belts may need replacing if they squeak or show signs of cracking or splitting. - Trained dealer technicians can inspect the belts and recommend replacement when necessary. ...

    Under the Hood
    A 6.2-liter V-8 generates 403 horsepower and 417 pounds-feet of torque. It works through a six-speed-automatic transmission. All-wheel drive, which is optional on the regular Escalade, is standard ...