Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Using Your Stored Preset Destinations
These destinations are available for selection while driving.
1. Press to turn the system on.
2. A caution may appear. Press OK to proceed.
3. Press DEST.
4. Select one of the available preset de ...
SUSPENSION MODE TOUR
(CTS-V ONLY)
This message will be displayed
when touring mode is selected
using the Magnetic Ride Control
button in the center of the
instrument panel. See Magnetic
Ride Control for more
information. ...
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, yo ...