Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Reclining Seatbacks
    WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job. The shoulder belt will not be against your body. ...

    Remote Keyless Entry (RKE) System Operation
    The Remote Keyless Entry (RKE) transmitter functions work up to 60m(195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyle ...

    Power Outlets
    The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. The vehicle has three accessory power outlets located: Inside the floor console stor ...