Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    How the System Works
    When the vehicle is started, both outside mirror displays will briefly come on to indicate that the system is operating. While driving forward, the left or right side mirror SBZA display w ...

    Lamp Messages
    AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE This message displays when the Adaptive Forward Lighting (AFL) system is disabled and needs service. See your dealer. See Adaptive Forwa ...

    Interior
    The ESV's extended dimensions don't yield significant gains for first- or second-row occupants, but third-row passengers gain nearly 10 inches of legroom. Cargo volume behind the third row increas ...