Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Memory Features
    On vehicles with the memory package, memory buttons 1 and 2 on the driver door are used to save and recall memory settings for the driver seat cushion and seatback, outside mirrors, and th ...

    Securing Child Restraints (Center Front Seat Position)
    WARNING A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate. Never secure a child restraint in the center front seat. ...

    Remote Vehicle Start
    This vehicle may have a remote starting feature that allows you to start the engine from outside the vehicle. (Remote Vehicle Start): This button will be on the RKE transmitter if you have ...