Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Replacing LATCH System Parts After a Crash
    WARNING A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Servic ...

    Lumbar Adjustment
    If available, hold the control on the outboard side of the seat forward or rearward to increase or decrease the lumbar support on the driver or front passenger seat. A. Side Bolster Adjus ...