Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    EPB Apply
    The EPB can be applied any time the vehicle is stopped. The EPB is applied by momentarily lifting up on the EPB switch. Once fully applied, the BRAKE light will be on, and the DIC message PA ...

    Door Locks (Coupe)
    WARNING! Unlocked doors can be dangerous. - Passengers — especially children — can easily open the doors and fall out of a moving vehicle. When a door is locked it will not open. You incr ...

    Center Console Storage
    A console compartment is located between the bucket seats. The console has both an upper and lower storage bin accessed by lifting up on the latches located at the front of the console lid. The co ...