Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    XM Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The ...

    Lamp Messages
    AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE This message displays when the Adaptive Forward Lighting (AFL) system is disabled and needs service. See your dealer. See Adaptive Forwa ...

    Adding Equipment to the Airbag-Equipped Vehicle
    Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, heig ...