Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only): 1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.
See Roadside Service (U.S. and Canada) or Roadside Service (Mexico) .
Roadside Service and OnStar (U.S. and Canada)
If you have an active OnStar subscription, press the button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.
Online Owner Center (U.S. and Canada)
The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage My Cadillac/Owners Login.”
Canada: cadillacowner.ca
See also:
If the Off Indicator is Lit for an Adult-Size Occupant
If a person of adult-size is sitting
in the front outboard passenger
seat, but the off indicator is lit,
it could be because that person
is not sitting properly in the seat.
If this happens ...
If No Steam Is Coming from the Engine Compartment
The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message,
along with a low coolant condition, can indicate a serious problem.
If there is an engine overheat warning, but see o ...
Passenger Sensing System
United States
Canada and Mexico
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat–mounted side impact ...