Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    DVD Display Error Messages
    The DVD display error message depends on the radio that is in the vehicle. The video screen can display one of the following: Disc Load/Eject Error: This message displays when there are disc load o ...

    Storing the Flat Tire with a Flat Load Floor (Sedan)
    1. Put back all tools as they were stored in the rear storage compartment and put the compartment cover back on. 2. Put the flat tire in the tire storage bag, if there is one. 3. Place the t ...

    Parade Dimming
    This feature does not let the instrument panel display screens dim during daylight hours while the ignition is in the ACC/ACCESSORY or ON/RUN position and the parking lamps or headlamps are ...