Using OnStar® Destination Download (US and Canada)

Cadillac Escalade ESV / Cadillac Escalade ESV Owners Manual / Infotainment System / Navigation / Destination / Using OnStar® Destination Download (US and Canada)

Press the blue OnStar button and an Advisor can locate a point-of-interest or an address and download the necessary information or coordinates to your navigation system. Once the destination is downloaded, the navigation system will search for the address in the mapping disc's database. When the address is found, it will be shown on your navigation system's screen along with the buttons described below.

OnStar Destination Download Screen

OnStar Destination Download Screen

  • Press GO, the navigation system calculates route(s). Select a route (i.e. Shortest Route), and Start Guidance.
  • Press Map, the navigation system displays the Destination Map Screen.
  • Press Call, the navigation system initiates a call to your destination with your Bluetooth phone (if available) or OnStar Hands-Free Calling (if minutes are available).
  • Press Add to Address Book, the navigation system copies the downloaded destination to the address book and displays the new address book entry.
  • Press Back, the navigation system cancels your OnStar Destination Download and returns to the previous screen. The downloaded address will not be added to the previous destinations

Route Guidance Not Active

If an OnStar destination is downloaded while route guidance is not active, the navigation system displays an OnStar Destination Download Screen and operations will continue as outlined in the Using OnStar Destination Download section:

Route Guidance Active

If OnStar downloads a destination while route guidance is already active, the navigation system adds the downloaded destination as the next waypoint in the existing route. All features such as Call and Add to Address Book will be available for the waypoint. Refer to the section on Waypoints for more information.

Previous Destinations

Previous OnStar Destination Downloads are saved under Previous Destinations in the navigation system where they can be accessed or saved to the address book.

Important Notes regarding OnStar Destination Download:

  • If the navigation system is turned off when the destination download is attempted, the navigation system will automatically turn on and display the OnStar Destination Download Screen. The radio will remain on after the download occurs.
  • If OnStar downloads a destination and the address is not found in the mapping disc’s database and routing by coordinates is not available, the GO and Map buttons gray out and routing will not be available. Press the blue OnStar button for further assistance.
  • The Call button grays out when there is no phone number available for your destination and while connected to OnStar.

Map Destination Screen Functions

If the map screen is used to show destination, it will have map screen capabilities such as GO, Mark, Zoom, Scroll, etc. The address is shown at the top of the screen.

Destination Map Screen

Destination Map Screen

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