Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Engine Cooling System Messages
    Notice: If you drive the vehicle while the engine is overheating, severe engine damage may occur. If an overheat warning appears on the instrument panel cluster and/or DIC, stop the vehicle as soo ...

    Engine Compartment Fuse Block (CTS Coupe and Sedan)
    The underhood fuse block is located on the left side of the engine compartment. Lift the fuse block cover to access the fuses. The vehicle may not be equipped with all of the fuses and rel ...

    Portable Audio Devices
    Some vehicles have a 3.5 mm (1/8 in) auxiliary input and a USB port located in the center console. External devices such as iPods® laptop computers, MP3 players, CD changers, and USB drives m ...