Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Airbag System Check
    The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light. Notice: If an airbag covering is ...

    Skip Shift (CTS–V)
    Under light acceleration, the transmission will only allow you to shift from 1 (First) to 4 (Fourth). Shifts from 1 (First) to 2 (Second) or 3 (Third) are not allowed. This helps improve fuel ...

    Using the Navigation System
    This section presents basic information needed to operate the navigation system. Use the buttons located on the navigation system along with the available touch-sensitive screen buttons on the navi ...