Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    SERVICE SIDE BLIND ZONE ALERT SYSTEM
    If this message appears, both SBZA displays will remain on indicating there is a problem with the SBZA system. If these displays remain on after continued driving, the system needs service. ...

    Interior Quality & Comfort
    The CTS' cabin quality has held up well since this generation first hit the road as a 2008 model, and it's still competitive against newer entrants like the 535i and M37. Among the highlights are ...

    DVD Distortion
    Video distortion can occur when operating cellular phones, scanners, CB radios, Global Position Systems (GPSs), two-way radios, mobile faxes, or walkie talkies. It might be necessary to turn off ...