Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Three-Way Calling
    Three-Way Calling must be supported on the cell phone and enabled by the wireless service carrier to work. 1. While on a call press . 2. Say “Three-way call.” 3. Use the dial or call command ...

    Lamp Messages
    AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE This message displays when the Adaptive Forward Lighting (AFL) system is disabled and needs service. See your dealer. See Adaptive Forwa ...

    ELECTRONIC KEY ALREADY KNOWN
    If the vehicle has the keyless access system, this message displays if you try to match a transmitter that has already been learned. See the keyless access information for Remote Keyless E ...