Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Safety, Reliability & Mileage
    The Cadillac SRX is an Insurance Institute for Highway Safety Top Safety Pick, meaning it received the top rating, Good, in front, side and rear crash tests, as well as a roof-strength test. For t ...

    True luxury interior with real carbon fiber

    The interior itself is well laid out with everything where it should be and an easy-to-find position for performance driving. Though the leather on the shifter does seem cheap, the coating on th ...

    Collision Parts
    Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally built. Genuine GM Collision parts are the be ...