Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.
See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Roadside Service and OnStar (U.S. and Canada)
If you have an active OnStar
subscription, press the 
button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center (U.S. and Canada)
The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage My Cadillac/Owners Login.”
Canada: cadillacowner.ca
See also:
Using Your Stored Preset Destinations
These destinations are available for selection while driving.
1. Press to turn the system on.
2. A caution may appear. Press OK to proceed.
3. Press DEST.
4. Select one of the available preset de ...
Ignition Positions
(Keyless Access)
The ignition control knob can be
turned to four different positions.
To shift out of P (Park), the
ignition must be in ON/RUN or
ACC/ACCESSORY and the regular
brake pedal must be applied.
...
LEARN DELAY ACTIVE
WAIT XX MIN (MINUTES)
If the vehicle has the keyless
access system, this message
displays when matching new
transmitters to the vehicle.
See the Keyless Access information
for Remote Keyless Entry (RKE)
System O ...