Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Manual Mode
    Driver Shift Control (DSC) The vehicle has Driver Shift Control (DSC). DSC controls the vehicle's transmission and vehicle speed while driving down hill or towing a trailer by allowing you to ...

    EPB Apply
    The EPB can be applied any time the vehicle is stopped. The EPB is applied by momentarily lifting up on the EPB switch. Once fully applied, the parking brake status light will be on. While the brake ...

    Engine Coolant Temperature Warning Light
    The engine coolant temperature warning light comes on briefly when the vehicle is started. If it does not, have the vehicle serviced by your dealer. If the system is working normally, the ...