Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.
See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Roadside Service and OnStar (U.S. and Canada)
If you have an active OnStar
subscription, press the button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center (U.S. and Canada)
The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage My Cadillac/Owners Login.”
Canada: cadillacowner.ca
See also:
Sunroof
On vehicles with a sunroof, the switches are on the overhead console.
The sunroof only operates when the ignition is in ON/RUN/START or
ACC/ACCESSORY, or in Retained Accessory Power (RAP).
See ...
Feature Settings Menu Items
The following are customization features that allow you to program settings to
the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a language other than English has been set.
This ...
Torque Lock
If you are parking on a hill and you do not shift the transmission into P (Park)
properly, the weight of the vehicle can put too much force on the parking pawl in
the transmission. It might be dif ...