Disc Messages

DISC ERROR: If this message displays and/or the disc ejects, it could be for one of the following reasons:

- The radio system does not support the playlist format, the compressed audio format, or the data file format.

- It is very hot. When the temperature returns to normal, the disc should play.

- The road is very rough. When the road becomes smoother, the disc should play.

- The disc is dirty, scratched, wet, or upside down.

- The air is very humid. If so, wait about an hour and try again.

- There was a problem while burning the disc.

- The label is caught in the CD/DVD player.

If the disc is not playing correctly, for any other reason, try a known good disc.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

    See also:

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Div ...

    Accepting or Declining a Call
    When an incoming call is received, the infotainment system mutes and a ring tone is heard in the vehicle. Accepting a Call Turn the MENU/SELECT knob to “Answer” and press the MENU/ SELECT knob ...

    Rear Passenger Cupholders
    Pull down on the lid to access the cupholders in the rear floor console. Vehicles with the rear seat armrest may also contain cupholders. Pull down the armrest to use the cupholders. ...