Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Driving with a Trailer
Towing a trailer requires experience.
Get familiar with handling and braking with the added trailer weight. The
vehicle is now longer and not as responsive as the vehicle is by itself.
Check al ...
XM Tune Select (If Equipped)
While the XM audio screen is displaying and a song is being listened to, press
Tune Select to save that particular song.
The XM Tune Select menu displays with options to store by the song title ...
Driving on Snow or Ice
Drive carefully when there is snow or ice between the tires and the road,
creating less traction or grip. Wet ice can occur at about 0°C (32°F) when
freezing rain begins to fall, resulting in even l ...