Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Starting the Gasoline Engine
    Place the transmission in the proper gear by moving the shift lever to P (Park) or N(Neutral). To restart the engine when the vehicle is already moving, use N (Neutral). Notice: Do not try to shi ...

    Storing Memory Positions
    To save into memory: 1. Adjust the driver seat, including the seatback recliner and lumbar, both outside mirrors, power steering column, and the throttle and brake pedals. See Power Mirrors  ...

    Using ABS
    Do not pump the brakes. Just hold the brake pedal down firmly and let ABS work. You might hear the ABS pump or motor operating and feel the brake pedal pulsate, but this is normal. ...