Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Calling for Service
When calling Roadside Service,
have the following information
ready:
- Your name, home address, and
home telephone number.
- Telephone number of your
location.
- Location of the vehicle.
- ...
Easy Exit Driver Seat
This feature moves the seat rearward allowing the driver more room to exit
the vehicle.
To activate, place the ignition in OFF and open the driver door. If the
driver door is already open, placin ...
Reading Lamps
There are reading lamps located on the overhead console and over the rear
passenger doors. These lamps come on automatically when any door is opened.
To manually turn the reading lamps on or off:
...