Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Service Vehicle Messages
SERVICE AC SYSTEM
This message is displayed if there is a problem with the air conditioning
system. Take the vehicle to your dealer for service.
SERVICE POWER STEERING
This message is displa ...
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
The mirrors are accidentally obstructed while folding.
They are accidentally manually folded/unfolded.
The mirrors will not stay in the unfolded position.
...
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, outside
mirrors, and the power steering
column, if equipped, to the
desired driving positions.
2. Press and hold “1” until
two beeps sound.
3 ...