Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Manual Reclining Seatbacks
WARNING!
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be s ...
Dinghy Towing
Notice: If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be
covered by the vehicle warranty.
Do not tow the veh ...
Reading Lamps
There are reading lamps located on the overhead console and over the rear
passenger doors. These lamps come on automatically when any door is opened.
To manually turn the reading lamps on or off:
...