Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Portable Audio Devices
    Some vehicles have a 3.5 mm (1/8 in) auxiliary input and a USB port located in the center console. External devices such as iPods® laptop computers, MP3 players, CD changers, and USB drives m ...

    Ride Quality
    The ATS' ride quality is confident and comfortable. A difference of 1 inch in wheel diameter isn't always noticeable, but I found the 2.5L with its 17-inch wheels to ride a little softer than the ...

    Insuring the Vehicle
    Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy ter ...