Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Object Detection System Messages
PARK ASSIST OFF
This message displays when the park assist system has been turned off or
when there is a temporary condition causing the system to be disabled. See
Ultrasonic Parking Assist.
S ...
Anti-theft Alarm System Messages
THEFT ATTEMPTED
This message displays if the vehicle detects a tamper condition. ...
Roof
Sunroof
A. Open or Close
B. Vent
On vehicles with a sunroof, the sunroof only operates when the ignition is in
the ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active.
S ...