Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
PARKING ASSIST OFF: This
message occurs if the driver
disables the system or if vehicle is
driven above 8 km/h (5 mph) in
R (Reverse).
S ...
What Makes an Airbag Inflate?
In a deployment event, the sensing system sends an electrical signal
triggering a release of gas from the inflator. Gas from the inflator fills the
airbag causing the bag to break out of the cover. ...
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See Tire Messages. Stop as soon as
po ...