Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Belts
- Belts may need replacing if
they squeak or show signs of
cracking or splitting.
- Trained dealer technicians
can inspect the belts and
recommend replacement when
necessary. ...
Rear-Seat Pass Through
If the vehicle has the rear-seat pass
through door, the trunk can be
accessed through the rear seat.
This is useful when transporting
long items.
To open the door, pull down the rear
seat ar ...
TTY Users
OnStar has the ability to
communicate to the deaf,
hard–of–hearing, or speech–impaired
customers while in the vehicle.
The available dealer–installed TTY
system can provide in-vehicle
acces ...