Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Securing Child Restraints (Rear Seat)
When securing a child restraint in
a rear seating position, study the
instructions that came with the
child restraint to make sure it is
compatible with this vehicle.
If the child restraint h ...
Lockout Deterrent
Lockout deterrent decreases the chances that the keys may be accidentally
locked in the vehicle.
When door locking is requested by pressing on the instrument panel
or front door panels, or the RK ...
Drive Systems
All-Wheel Drive
Vehicles with this feature always send engine power to all four wheels. It
is fully automatic, and adjusts itself as needed for road conditions.
When using a compact spare tire ...






