Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Washer Fluid Messages
    WASHER FLUID LOW ADD FLUID This message displays when the vehicle is low on windshield washer fluid. Refill the windshield washer fluid reservoir as soon as possible. See Washer Fluid for ...

    Engine Coolant Temperature Gauge
    Metric English This gauge measures the temperature of the vehicle's engine. If the indicator needle moves into the shaded area, the engine is too hot. While driving under normal op ...

    Third Row Seats
    On vehicles with third row seats, the seatbacks can be folded, and the entire seat can be tumbled or removed from the vehicle. For detailed instructions, see Third Row Seats  . ...