Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Safety
    Six standard airbags include side-impact, side curtain-type and a new dual-depth front passenger unit that deploys either shallow or deep depending on crash severity, seat belt usage and occupant ...

    Under the Hood
    Cadillac's 4.6-liter Northstar V-8 comes in a choice of two configurations in the DTS. The L37 edition produces an estimated 291 horsepower at 5,600 rpm, while the LD8 is rated at 275 hp at 5,200 ...

    Clearing the System
    Unless information is deleted out of the in-vehicle Bluetooth system, it will be retained indefinitely. This includes all saved name tags in the phone book and phone pairing information. For ...