Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Vehicle Load Limits
It is very important to know how much weight the vehicle can carry. This
weight is called the vehicle capacity weight and includes the weight of all
occupants, cargo and all nonfactory—installed opt ...
Reclining Seatbacks (Bucket Seats Only)
On vehicles with second row bucket seats, the seatbacks can be reclined.
To recline the seatback:
1. Lift the lever on the outboard side of the seat.
2. Move the seatback to the desired position, ...
Engine Compartment
Fuse Block
(CTS-V Wagon)
The underhood fuse block is
located on the left side of the engine
compartment.
Lift the fuse block cover to access
the fuses.
The vehicle may not be equipped
with all of the fuses and rel ...






