Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety
Standard safety items include four-wheel-disc antilock brakes and an
electronic stability system. The system has rollover mitigation technology that
senses imminent rollovers and applies individua ...
When Should an Airbag Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or
outboard front passen ...
Exterior
Built on the same platform as the Chevrolet Suburban and GMC Yukon XL, the
Escalade ESV stretches 20.4 inches longer than the regular Escalade. Fourteen of
those inches go to extending the wheelba ...