Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Braking
Braking action involves perception time and reaction time. Deciding to push
the brake pedal is perception time. Actually doing it is reaction time.
Average driver reaction time is about three-quar ...
Charging System Light
The charging system light comes on
briefly when the ignition is turned
on, but the engine is not running, as
a check to show the light is working.
The light turns off when the engine
is sta ...
Express Window Anti-Pinch Feature
If any object is in the path of the window when the express-up is active, the
window will stop at the obstruction and auto-reverse to a preset factory position.
Weather conditions such as severe i ...






