Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Exterior
The ATS looks good on the road. You never can tell for sure at an auto show,
where I thought the headlights were too slit-like, and I wasn't sure about the
hump in the trunk lid, accented as it is ...
Before Driving
The RSE is for rear seat passengers only. The driver cannot safely view the
video screen while driving.
In severe or extreme weather conditions the RSE system may not work until
the temperature i ...
Hill and Mountain Roads
Driving on steep hills or through mountains is different than driving on flat
or rolling terrain. Tips for driving in these conditions include:
Keep the vehicle serviced and in good shape.
Che ...






