Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Shifting out of Park
This vehicle is equipped with an electronic shift lock release system. The shift
lock release is designed to:
Prevent ignition key removal unless the shift lever is in P (Park) with
the shift ...
Programming Transmitters to the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmit ...
TIRE LOW ADD AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle’s tires is low. This message
also displays LEFT FRONT, RIGHT
...