Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Rear Climate Control System (Rear Climate with Rear Seat Audio)
    For vehicles with the rear heat and air conditioning controls, they are integrated with the rear seat audio controls located in the center console. The system can be controlled from the front cont ...

    Going & Stopping
    Again with the comparison, but the Escalade and Yukon Denali I tested have the exact same 6.2-liter V-8, yet they felt worlds apart. Sure, the Escalade is tuned to turn out 403 horsepower versus t ...

    Safety
    Six airbags, including seat-mounted side-impact airbags for the front passengers and side curtain-type airbags that protect outboard front and rear occupants, are standard. All-disc antilock brake ...