Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Armrest Storage
For vehicles with a rear seat armrest, pull the rear seat armrest forward to
access cupholders with removable liners. For vehicles with a rear storage area,
pull the lever to access. ...
Using Voice Commands
During a Planned Route
Cancel Route
1. Push . System responds:
“OnStar ready,” then a tone.
Say “Cancel route.” System
responds: “Would you like to
cancel route directions to your
destination?”.
2. Say “Yes.” Syst ...
Memory Seats
On vehicles with the memory feature, the “1” and “2” buttons on the outboard
side of the driver seat are used to manually save and recall the positions of
the driver seat, outside mirrors, and a ...