Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Add-On Equipment
When you carry removable items, you may need to put a limit on how many people
you can carry inside your vehicle. Be sure to weigh your vehicle before you buy
and install the new equipment.
Notic ...
Remote Vehicle Start
With this feature the engine can be started from outside of the vehicle. ...
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push and ask an Advisor.
Advisors can speak French or
Spanish. ...