Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Drive Systems
All-Wheel Drive
Vehicles with this feature always send engine power to all four wheels. It
is fully automatic, and adjusts itself as needed for road conditions.
When using a compact spare tire ...
Rear Compartment Fuse Block
The rear compartment fuse block is located in the cargo area, on the driver
side of the vehicle behind the lower trim panel. To open, turn the latch with a
flat bladed tool and pull the trim pan ...
Skidding
There are three types of skids that correspond to the vehicle's three control
systems:
Braking Skid — wheels are not rolling.
Steering or Cornering Skid — too much speed or steering in a c ...






