Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Convenience Net (Sedan and Coupe)
    The vehicle may have a convenience net in the rear. Put small loads behind the net. It can also be positioned into an envelope style to hold smaller items. The net is not for heavier loads. St ...

    Leaving After Parking on a Hill
    1. Apply and hold the brake pedal while you: - Start the engine. - Shift into a gear. - Release the parking brake. 2. Let up on the brake pedal. 3. Drive slowly until the trailer is clear of ...

    Instrument Panel
    English Version Shown; Metric Similar. A. Air Vents  . B. Turn and Lane Change Lever. See Turn and Lane-Change Signals  . Windshield Wiper/Washer  . C. Instrument Cluster  . ...