Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Passing
More passing distance is needed when towing a trailer. The combination will not
accelerate as quickly and is longer so it is necessary to go much farther beyond
the passed vehicle before returning ...
Cruise Control Messages
CRUISE SET TO
XXX MPH (KM/H)
This message displays whenever
the cruise control is set. See Cruise
Control for more
information. ...
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
- Keep the vehicle serviced and in
good shape.
...






