Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Other Navigation Services Available from OnStar
    OnStar eNav: Allows subscribers to send destinations from Google Maps and MapQuest.com to their Turn-by-Turn Navigation or screen-based navigation system. When ready, the directions will be downlo ...

    Control Buttons
    The knobs and buttons used to control the CD player are: CD: Press to play a CD when listening to the radio. The disc and/or track number display when a CD is in the player. or : Press to ...

    Navigation Control Buttons
    The following control buttons are located on the navigation system: (Power/Volume): 1. Press to turn the system on and off. 2. Turn to increase or decrease the volume to the audio system. 3. Pres ...