Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
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Conditions in Which Remote Start Will Not Work
The remote vehicle start feature
will not operate if any of the
following occur:
- The ignition is in any position
other than LOCK/OFF.
- A keyless access transmitter is
inside the vehicle.
...
Rear Compartment
Fuse Block
(CTS-V Coupe and
Sedan)
The rear compartment fuse block is
located on top of the battery, on the
right side of the trunk. The battery
access door must be removed to
access the fuse block.
The vehicle may not be equi ...