Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Vehicle Speakers
    Audio from the DVD player or an auxiliary device can be heard through the vehicle speakers or the wireless/wired headphones, while the radio is tuned to one of the six frequencies selected on the ...

    Continuous Damping Control (CDC)
    This vehicle may have a continuous damping control system called Autoride® or MagneRide™. With this feature, improved vehicle ride and handling is provided under a variety of passenger and loading ...

    D-Ring Sliders
    For vehicles with a D-ring system, there are four D-ring sliders that move along rails. These can be used as tie-downs when storing cargo. Insert the D-ring sliders (A) into the channel (B) lo ...