Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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Press the MENU/SELECT knob when Door Unlock Options is highlighted. Turn the
knob to selec ...
Transmission Messages
MANUAL SHIFT
This message displays when the automatic transmission is in manual mode. See
Manual Mode for more information.
TRANSMISSION HOT IDLE ENGINE
Notice: Do not drive the vehic ...
If the System Needs Service
If the navigation system needs service and the steps listed here have been followed
but there are still problems, see your dealer for assistance. ...