Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Windshield Wiper/Washer
The windshield wiper/washer lever is located on the right side of the
steering column. With the ignition in ACC/ACCESSORY or ON/RUN/START, move the
windshield wiper lever to select the wiper spe ...
Calling for Service
When calling Roadside Service,
have the following information
ready:
- Your name, home address, and
home telephone number.
- Telephone number of your
location.
- Location of the vehicle.
- ...
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil.
The recommended oils with the dexos specification and displaying the dexos
certification mark are all that is needed for good performance and engine
protection.
...