Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Liftgate
Manual Liftgate Operation
For vehicles without keyless access, unlock the vehicle before opening the
liftgate.
Press the touch pad located in the handle of the liftgate, above the license
plat ...
PARKING ASSIST OFF
After the vehicle has been started,
this message displays to remind the
driver that the URPA system has
been turned off. This message also
displays when there is a temporary
condition causin ...
How to Check Lubricant
To get an accurate reading, the vehicle should be on a level surface.
A. Fill Plug
B. Drain Plug
When the differential is cold, add enough lubricant to raise the level
from 0mm (0 in) to 3. ...