Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Replacing Safety Belt System Parts after a Crash
WARNING!
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
...
Doing Your Own Service Work
WARNING
It can be dangerous to work on your vehicle if you do not have the proper
knowledge, service manual, tools, or parts. Always follow owner manual
procedures and consult the service manual f ...
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and over-rides the audio
system. Use the audio system
volume knob, during a call, to ...






