Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Windows
    Sedan Driver Side Shown, Wagon and Coupe Similar The driver power window switches controls all the windows. The passenger switch only controls that window. Press the switch down to lower th ...

    Engine Power Messages
    ENGINE POWER IS REDUCED This message displays and a chime sounds when the cooling system temperature gets too hot and the engine further enters the engine coolant protection mode. See Engine Over ...

    Tire Pressure Monitor
    This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, s ...