Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
READY TO LEARN
ELECTRONIC KEY # X
If the vehicle has the keyless
access system, this message
displays while matching new
transmitters to the vehicle.
See the keyless access information
for Remote Keyless Entry (RKE)
System ...
Programming the Power Windows
If the vehicle battery has been
recharged, disconnected or not
working, the front power windows
will need to be reprogrammed for
the express-up feature to work.
Before reprogramming, replace ...
Windshield Wiper/Washer
The front and rear wiper controls are located on the turn and lane-change lever.
Turn the band with the wiper symbol to control the windshield wipers.
: For a single wipe, turn to
, then release. ...






