Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Steering Wheel Controls
Use these controls, if equipped, to make audio adjustments at the steering
wheel.
or : Press to select the next
favorite radio station or next CD, DVD, if equipped, or MP3 track.
Press to ...
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push to receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to ...
Convenience Net
This vehicle may have a convenience net located in the rear of the vehicle.
Attach it to the cargo tie—downs for storing small loads.
Do not use the net to store heavy loads. ...