Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Immobilizer Operation (Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the igniti ...
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they
mean. For more information on the symbol, refer to the Index.
: Adjustable Pedals
: Airbag Readiness Light
: Air ...
Enhanced exterior
Cadillac has applied its contemporary design vocabulary to the DTS, bringing
the look in line with the rest of the marque's portfolio.
The DTS is equipped with new front-end sheet metal, grille, f ...