Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
UHP Controls
Use the buttons located on the infotainment system and the steering wheel to
operate the UHP system.
Steering Wheel Controls
Steering wheel controls can be used to:
- Answer incoming calls
...
Connections
OnStar Hands-Free Calling allows calls to be made and received from the
vehicle. The vehicle can also be controlled from a cell phone through the
OnStar mobile app. See www.onstar.com for coverage m ...
Cellular and GPS Antennas
Avoid placing items over or near
the antenna to prevent blocking
cellular and GPS signal reception.
Cellular reception is required for
OnStar to send remote signals to
the vehicle. ...