Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Shifting Into Park
WARNING
It can be dangerous to get out of the vehicle if the shift lever is not fully
in P (Park) with the parking brake firmly set. The vehicle can roll. If you have
left the engine running ...
Delayed Locking
When locking the doors with the power lock switch and a door or the liftgate
is open, the doors will lock five seconds after the last door is closed. You will
hear three chimes to signal that the ...
Storing the Flat Tire with a
Flat Load Floor (Wagon)
1. Return all tools as they were
stored in the rear storage
compartment and put the
compartment cover on.
2. Put the flat tire in the tire storage
bag, if there is one.
3. Place the tire, ly ...