Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Pairing
A Bluetooth—enabled cell phone must be paired to the Bluetooth system and
then connected to the vehicle before it can be used.
See your cell phone manufacturer's user guide for Bluetooth functions ...
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada
Limited.
Call Transport Canada at 1-800-333-0 ...
Liftgate
Manual Liftgate Operation
For vehicles without keyless access, unlock the vehicle before opening the
liftgate.
Press the touch pad located in the handle of the liftgate, above the license
plat ...