Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Clock (Analog Clock)
The analog clock is located on the instrument panel above the radio.
The clock is not connected with any other vehicle system and runs by itself.
To adjust the clock:
1. Locate the adjustment b ...
Remote Keyless Entry (RKE) System
The RKE transmitter is used to remotely lock and unlock the doors from up to
60m (195 ft) away from the vehicle.
Press to unlock the driver door.
Press again within three seconds
to unlock a ...
Maps
This section includes basic information that you need to know about the map database.
The maps are stored on a compact flash drive that is built into the navigation
system. ...






