Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Full-Size Spare Tire
If this vehicle came with a full-size spare tire, it was fully inflated when
new, however, it can lose air over time. Check the inflation pressure regularly.
See Tire Pressure and Vehi ...
Heated and Ventilated Seats
The buttons are on the climate control panel.
: Press to cool the entire seat.
: Press to heat the seatback only.
: Press to heat the seat and seatback.
Press the desired button once for the ...
Parking Brake
The vehicle has an Electric Parking Brake (EPB). The switch for the EPB is
in the center console.
The EPB can always be activated, even if the ignition is off. To avoid
draining the battery, ...






