Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Manual Operation of Power Liftgate
    To change the liftgate to manual operation, turn the mode selector switch to OFF. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and clo ...

    PRESS BRAKE TO START ENGINE (AUTOMATIC TRANSMISSION ONLY)
    If the vehicle has the keyless access system, this message displays if you try to start the engine without having the brake pressed. The brake needs to be pressed when starting the engine. Se ...

    Theft-Deterrent Feature
    TheftLock® is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle Identification Number (VIN). The radio does not operate if it is stolen or moved to a dif ...