Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Collision Damage Repair (U.S. and Canada)
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision ...

    Audio/Video (A/V) Jacks
    The A/V jacks may be located on the rear of the floor console. They allow audio or video cables to be connected from an auxiliary device such as a camcorder or a video game system. The A/V jack ...

    Hood
    To open the hood: 1. Pull the handle with this symbol on it. It is located inside the vehicle to the lower left of the steering wheel. 2. Then go to the front of the vehicle and locate the sec ...