Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Ignition Transmission Lock Check
    While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. - The ignition should turn to LOCK/OFF only when the shift lever is in P (Pa ...

    Arming the System
    To arm the system: 1. Open the door. 2. Lock the door with the transmitter. The security light should come on and stay on. 3. Close all doors. The security light should go off after about 3 ...

    Odometer
    Displays the distance the vehicle has been driven in either kilometers (km) or miles (mi). ...