Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Place a Call Using a Stored Number
    1. Push . System responds: “OnStar ready.”. 2. Say “Call <name tag>.”. System responds: “OK, calling <name tag>.” ...

    Keys
    WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or o ...

    Unlock Feedback (Lights)
    When on, the exterior lamps will flash when unlocking the vehicle with the RKE transmitter. Press the MENU/SELECT knob when Unlock Feedback (Lights) is highlighted. Turn the knob to select Flash ...