Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Safety
    The CTS sedan performed well in crash tests conducted by the Insurance Institute for Highway Safety and the National Highway Traffic Safety Administration. It received the IIHS' 2012 Top Safety Pi ...

    Cruise Control
    Press to turn cruise control on and off. + RES: Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate. −SET: Press to set the speed and ac ...

    Door Ajar Messages
    DRIVER DOOR OPEN This message displays when the driver door is not closed completely. Close the door completely. HOOD OPEN This message displays when the hood is not closed completely. Make s ...