Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Leaving the Vehicle With the Engine Running (Automatic Transmission)
    WARNING! It can be dangerous to leave the vehicle with the engine running. The vehicle could move suddenly if the shift lever is not fully in P (Park) with the parking brake firmly set. And, ...

    Heated Rear Seats
    WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. See the Warning under Heated and Ventilated Front Seats  . ...

    Keyless Unlocking
    With the keyless access transmitter within 1m (3 ft), approach the front door and pull the handle to unlock and open the door. On some models there is a touch sensor on the door handle. If t ...