Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Tumbling the Third Row Seat
    To tumble the seat: 1. Open the liftgate to access the controls for the seat. 2. Make sure the headrests are completely lowered and there is nothing under, in front of, or on the seat. 3. Fold th ...

    Engine Coolant Temperature Gauge
    Metric English This gauge measures the temperature of the vehicle's engine. If the indicator needle moves into the shaded area, the engine is too hot. While driving under normal op ...

    Safety Belt Care
    Keep belts clean and dry. WARNING! Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only wit ...