Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Infants and Young Children
    Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety ...

    Trunk Release
    The remote trunk release button is on the driver door, inside the storage compartment under the armrest. Vehicles with an automatic transmission, the shift lever must be in P (Park) or N ...

    Video Display Screens
    The video display screens are located on the back of each head restraint. Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning the Video Screens” later in this sec ...