Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Services Not Included in Roadside Assistance
    Roadside Assistance does not cover or reimburse services for the following: - Events caused by fraud or bad faith by the driver. - Vehicle immobilization situations due to a major force or ...

    Starting the Gasoline Engine
    Place the transmission in the proper gear by moving the shift lever to P (Park) or N(Neutral). To restart the engine when the vehicle is already moving, use N (Neutral). Notice: Do not try to shi ...

    SBZA Messages
    The following messages may appear on the infotainment display: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE ALERT SYS ...