Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Manual Mode
    Driver Shift Control (DSC) Notice: Driving with the engine at a high rpm without upshifting while using Driver Shift Control (DSC), could damage the vehicle. Always upshift when necessary while u ...

    Lamp Messages
    AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE This message displays when the Adaptive Forward Lighting (AFL) system is disabled and needs service. See your dealer. See Adaptive Forwa ...

    Heated Rear Seats
    WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. See the Warning under Heated and Ventilated Front Seats. If avai ...