Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Before Driving Off-Road
    Have all necessary maintenance and service work completed. Fuel the vehicle, fill fluid levels, and check inflation pressure in all tires, including the spare, if equipped. Read all the info ...

    Under the Hood
    A 4.6-liter Northstar V-8 with variable valve timing produces 320 horsepower at 6,400 rpm and 310 pounds-feet of torque at 4,400 rpm. Premium fuel is recommended. The five-speed-automatic transmis ...

    Transfer Case
    If the vehicle is equipped with All-Wheel Drive, be sure to perform the lubricant checks described in this section. ...