Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Extending Engine Run Time
    For a 10-minute extension, repeat Steps 1 and 2 while the engine is still running. The remote start can only be extended once. When the remote start is extended, the second 10-minute period will s ...

    Remote Keyless Entry (RKE) System
    The Remote Keyless Entry (RKE) transmitter is used to lock and unlock the doors from up to 60m (195 ft) away from the vehicle. : Press to unlock the driver door or all doors depending on the ...

    Radio Frequency Statement
    This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS-GEN/210/220/310. Op ...