Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Video Display Screens
    The video display screens are located on the back of each head restraint. Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning the Video Screens” later in this sec ...

    XM™ Satellite Radio Service
    XM Satellite Radio Service gives digital radio reception from coast to coast in the 48 contiguous United States, and in Canada. Just as with FM, tall buildings or hills can interfere with sa ...

    Hitch Cover (with Dual Exhaust)
    To remove the hitch cover: 1. Turn the fasteners on the lower tabs 90 degrees counterclockwise. 2. Pull the lower edge of the cover out slightly. 3. Lift the cover up off the upper bracket. To r ...