Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

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    The vehicle may have a DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's infotainment system. The DVD player is part of the front radio. The RSE system includes a ...

    Emergency Trunk Release Handle
    Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handle. The emerg ...

    High-Beam On Light
    This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer for more information. ...