Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Questions and Answers About Safety Belts
    Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: You could be— whether you are wearing a safety belt or not. Your chance of being conscious during and after a cra ...

    Starting the Vehicle
    1. Aim the Remote Keyless Entry (RKE) transmitter at the vehicle. 2. Press and release . 3. Immediately after completing Step 2, press and hold for at least four seconds or until the vehicl ...

    Easy Exit Driver Seat
    This feature moves the seat rearward allowing the driver more room to exit the vehicle. To activate, place the ignition in OFF and open the driver door. If the driver door is already open, placin ...