Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    How the System Works
    When the vehicle is shifted into R (Reverse) the front and rear sensors are automatically turned on. After the vehicle is shifted out of R (Reverse), the rear sensors are turned off and the front ...

    Remote Start Auto Heated Seats
    When on, this feature will turn the heated seats on when using remote start on cold days. Press the MENU/SELECT knob when Remote Start Auto Heated Seats is highlighted. Turn the knob to select On ...

    Removing and Replacing the Floor Mats
    1. Pull up on the rear of the floor mat to unlock the retainer and remove. 2. Reinstall by lining up the floor mat retainer opening over the carpet retainer and snap into position. 3. Ma ...