Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle ...
If the Off Indicator is Lit for an Adult-Size Occupant
If a person of adult-size is sitting
in the front outboard passenger
seat, but the off indicator is lit,
it could be because that person
is not sitting properly in the seat.
If this happens ...
Rear Seat Entertainment (RSE) System
The vehicle may have a DVD Rear Seat Entertainment (RSE) system.
The RSE system works with the vehicle's infotainment system.
The DVD player is part of the front radio. The RSE system includes a ...