Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Tow/Haul Mode
The vehicle has a Tow/Haul Mode. The Tow/Haul Mode adjusts the transmission shift
pattern to reduce shift cycling, providing increased performance, vehicle control,
and transmission cooling when ...
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request
an appointment. By scheduling a service appointment and advising the service
consultant of your transportation needs, your ...
Climate and Air Quality
Select the Climate and Air Quality menu and the following will be displayed:
- Auto Fan Speed
- Air Quality Sensor
- Remote Start Auto Seat Cool
- Remote Start Auto Heated Seats
- Auto Defog
- ...






