Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Listing Stored Numbers
    The list command will list all stored numbers and name tags. Using the “List” Command 1. Press and hold for two seconds. For vehicles with a navigation system say “Hands Free” after the ton ...

    Securing Child Restraints (Rear Seat)
    When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle. If the child restraint h ...

    Anti-theft Alarm System Messages
    SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft-deterrent system programmed in the key. A fault has been detected in the system which means that t ...