Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Multi-Band Antenna
The antenna located on the roof of
the vehicle is used for the OnStar,
XM Satellite Radio Service System,
and GPS (Global Positioning
System), if the vehicle has these
features. Keep the ant ...
Navigation
OnStar navigation requires the Directions and Connections service plan.
Push to receive directions or have them sent to the vehicle navigation
screen. Destinations can also be forwarded to the veh ...
Safety
The National Highway Traffic Safety Administration gave the 2007 Escalade a
five-star frontal crash-test rating; it hadn't done a side-impact test as of
this writing. Rollover ratings were listed ...