Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    EPB Release
    To release the EPB, turn the ignition switch to the ON/RUN position, apply and hold the brake pedal, and push down momentarily on the EPB switch. If you attempt to release the EPB without th ...

    Tire Rotation
    Tires should be rotated every 12 000 km (7,500 mi). See Maintenance Schedule  . Tires are rotated to achieve a uniform wear for all tires. The first rotation is the most important. Any time ...

    Point of Interest (POI)
    The Point of Interest (POI) destination entry method lets you select a destination from the POI list. Point of Interest: Press to access the POI (Point of Interest) screen. From this screen yo ...