Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Information Displays
    Driver Information Center (DIC) The DIC displays information about the vehicle. It also displays warning messages if a system problem is detected. See Vehicle Messages for more information. All m ...

    Turn and Lane-Change Signals
    An arrow on the instrument panel cluster flashes in the direction of the turn or lane change. Move the turn signal lever all the way up or down to signal a turn. Raise or lower the lever until t ...

    Battery Replacement
    Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “Replace Battery In Remote Key” under Key and Lock Messages for additional information. Notice: When ...