Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Heated Mirrors
    The heated outside rearview mirrors turn on when the rear window defogger is on. (Rear Window Defogger): This button is on the climate control panel. See “Rear Window Defogger” under Dual Automa ...

    Shoulder Belt Height Adjuster (Sedan and Wagon)
    The vehicle has a shoulder belt height adjuster for the driver and right front passenger seating positions. Adjust the guide so the shoulder portion of the belt is on the shoulder and not f ...

    Wheel Alignment and Tire Balance
    The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary ...