Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    3-D Lane Guidance
    Some major metropolitan areas may include a 3-D lane guidance feature for highway exits and junctions. This feature gives you an enhanced representation of the exits and junctions on the route. ...

    Problems with Route Guidance
    Inappropriate route guidance may occur under one or more of the following conditions: You have not turned onto the road indicated. Route guidance may not be available when using automatic rerout ...

    Retained Accessory Power (RAP)
    These accessories can be used after the engine is turned off: - Audio system (up to 10 minutes or driver door is opened). - Power windows, sunroof (if equipped), and power outlets (up to 10 minu ...