Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Under the Hood
    The Escalade ESV uses the same engine as does the regular Escalade: a 6.2-liter V-8 with 403 horsepower and 417 pounds-feet of torque. It works through a six-speed automatic transmission. Towing ...

    Adaptive Forward Lighting (AFL) Light
    This light should come on briefly as the vehicle is started. If it does not come on, have the vehicle serviced by your dealer. This light comes on solid when there is a problem with the Adapti ...

    Special Application Services
    Severe Commercial Use Vehicles Only: Lubricate chassis components every 5 000 km/ 3,000 mi. Have underbody flushing service performed once a year. ...