Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Making a Call
    Radio with CD 1. Press the PHONE button twice. 2. Enter the character sequence. See “Entering a Character Sequence” in Operation for more information. 3. Select Call to start dialing the numbe ...

    DIC Buttons
    A. SET/CLR (Set/Clear): Use this button to set or clear the menu item when it is displayed. B. (Thumbwheel): Use the thumbwheel to scroll through the items in each menu. A small marker wil ...

    Magnetic Ride Control
    The V-Series reaches elite levels of road-holding performance, but also maintains the poise of a luxury car in "regular" driving conditions. The technical enabler of that dual-mode drivi ...