Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Throttle and Brake Pedal Adjustment
    The vehicle has adjustable throttle and brake pedals that allow you to change their positions. The switch used to adjust the pedals is located on the center console below the climate control sy ...

    Voice Recognition
    The navigation system's voice recognition allows for hands-free operation of the navigation system, audio system, and OnStar (if equipped) features. Voice recognition can be used when the ignit ...

    SBZA Error Messages
    The following messages may appear in the DIC: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE SYSTEM UNAVAILABLE: This message i ...