Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal collisions, even belted
occupants can contact the steering wheel or the instrument panel.
In moderate to severe side collisions, even belted occupants ...
General Towing Information
Only use towing equipment that has been designed for the vehicle.
Contact your dealer or trailering dealer for assistance with preparing the
vehicle for towing a trailer.
See the following trai ...
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's ...






