Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Climate and Air Quality
Select the Climate and Air Quality menu and the following will be displayed:
- Auto Fan Speed
- Air Quality Sensor
- Remote Start Auto Seat Cool
- Remote Start Auto Heated Seats
- Auto Defog
- ...
Recommended Fuel
If the vehicle has a V6 engine,
use regular unleaded gasoline with
a posted octane rating of 87 or
higher. If the octane rating is less
than 87, an audible knocking noise,
commonly referred ...
Services Not Included in
Roadside Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
- Events caused by fraud or bad
faith by the driver.
- Vehicle immobilization
situations due to a major force
or ...






