Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Safety
    Eight airbags are standard, with two more optional. Antilock brakes and an electronic stability system are standard. Options include adaptive cruise control with forward collision warning, lane de ...

    Ignition Positions (Key Access)
    The ignition switch can be turned to four different positions. To shift out of P (Park), the ignition switch must be in ON/RUN or ACC/ACCESSORY and the brake pedal must be applied. Notice: ...

    Driving on Wet Roads
    Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and ...