Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Map Coordinates
    The coordinates destination entry method lets you select a destination by entering latitude and longitude coordinates. Map Coordinates: Press to access the Coordinates Entry screen. To use the c ...

    Remote Keyless Entry (RKE) System
    On some models, the RKE transmitter is used to lock and unlock the doors from up to 20m (65 ft) away from the vehicle. On other models, it can be used up to 60m (195 ft) away. Key Access ...

    Skip Shift (CTS–V)
    Under light acceleration, the transmission will only allow you to shift from 1 (First) to 4 (Fourth). Shifts from 1 (First) to 2 (Second) or 3 (Third) are not allowed. This helps improve fuel ...