Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Transmission Messages
    DIFFERENTIAL HOT, REDUCE SPEED (CTS-V ONLY) This message displays and a chime sounds if the differential fluid temperature exceeds 150°C (300°F). Driving aggressively or at high speeds can ...

    Turning the RVC System On or Off
    The RVC system is designed to help the driver when backing up by displaying a view of the area behind the vehicle. When the vehicle is shifted into R (Reverse), the video image appears on the navi ...

    TIRE LEARNING ACTIVE
    This message displays when the Tire Pressure Monitor System (TPMS) is re-learning the tire positions on the vehicle. The tire positions must be re-learned after rotating the tires or after ...