Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Shifting Into Park
    WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine running, the ...

    Safety
    Standard features include antilock brakes, side-impact airbags for the front seats, side curtain airbags, an electronic stability system, and a tire pressure monitoring system. For a full list of ...

    Rear Compartment Fuse Block (CTS Coupe and Sedan)
    The rear compartment fuse block is located on top of the battery, on the right side of the trunk. The battery access door must be removed to access the fuse block. The vehicle may not be equi ...