Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Interior
    The ESV's extended dimensions don't yield significant gains for first- or second-row occupants, but third-row passengers gain nearly 10 inches of legroom. Cargo volume behind the third row increas ...

    Radio(s)
    VOL/ : Press to turn the system on and off. Turn to increase or decrease the volume. FM/AM: Press to select between FM or AM. : Press to select XM™, if equipped. TUNE/TONE: Turn to select ...

    How the System Works
    The SBZA symbol lights up in the side mirrors when the system detects a vehicle in the side blind zone, indicating it may be unsafe to change lanes. Before making a lane change, check the SBZA dis ...