Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Interior
    There's something about the Escalade ESV that feels old school. It could be its old-fashioned gear shifter on the steering-wheel column or its key for starting the SUV. Yes, in this $88,000-plus S ...

    Compass
    The vehicle may have a compass display on the Driver Information Center (DIC). The compass receives its heading and other information from the Global Positioning System (GPS) antenna, StabiliTrak, a ...

    Older Children
    Older children who have outgrown booster seats should wear the vehicle safety belts. The manufacturer's instructions that come with the booster seat state the weight and height limitation ...