Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Muting a Call
    During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. To mute a call, press and then say “Mute Call.” To cancel m ...

    Heated Steering Wheel
    : Press to turn the heated steering wheel on or off. A light on the button displays when the feature is turned on. The steering wheel takes about three minutes to start heating. ...

    Cleaning the Video Screens
    The video display screens are made of a specially coated glass and can be scratched or damaged by abrasive products, solvents, or ammonia-based window cleaners. Clean with a soft, lint-free, cotto ...