Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Unlocked Door Anti Lock Out
    When on, this feature will keep the driver door from locking when the door is open. If Off is selected, the Delayed Door Lock menu will be available and the door will lock as programmed through this ...

    Checking Engine Oil
    It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See En ...

    Entry Lighting
    The vehicle has an illuminated entry feature. When the doors are opened, the dome lamps will come on if the dome override button is in the extended position. If the dome override button is pressed ...