Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Listing Stored Numbers
    The list command will list all stored numbers and name tags. Using the “List” Command 1. Press and hold for two seconds. For vehicles with a navigation system say “Hands Free” after the ton ...

    Servicing the Airbag-Equipped Vehicle
    Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing th ...

    Driving in Mud, Sand, Snow, or Ice
    Use a low gear when driving in mud – the deeper the mud, the lower the gear. Keep the vehicle moving to avoid getting stuck. Traction changes when driving on sand. On loose sand, such as on beaches ...