Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Easy Exit Driver Seat
    This feature moves the seat rearward allowing the driver more room to exit the vehicle. To activate, place the ignition in OFF and open the driver door. If the driver door is already open, placin ...

    Turn and Lane-Change Signals
    An arrow on the instrument panel cluster flashes in the direction of the turn or lane change. Move the lever all the way up or down to signal a turn. Raise or lower the lever until the arr ...

    Front Seats
    The vehicle's front seats have adjustable head restraints in the outboard seating positions. WARNING! With head restraints that are not installed and adjusted properly, there is a greater ...