Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Canceling a Remote Start
    To cancel a remote start: - Aim the RKE transmitter at the vehicle and press and hold until the parking lamps turn off. - Turn on the hazard warning flashers. - Turn the vehicle on and then ...

    Lower Anchor and Top Tether Anchor Locations
    Rear Seat (Top Tether Anchor): Seating positions with top tether anchors. (Lower Anchor): Seating positions with two lower anchors. To assist you in locating the lower anchors, each s ...

    Back-Up Lamps
    To replace this bulb: 1. Open the liftgate. See Liftgate   for more information. 2. Remove the two screws from the taillamp assembly. 3. Pull the taillamp assembly rearward until the ...