Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Rear Seat Entertainment (RSE) System (Headrest DVD)
    Vehicles with an RSE system include two head restraint video display screens with integrated DVD players, auxiliary inputs, two wireless headphones, and a remote control. This system works indepen ...

    Automatic Dimming Rearview Mirror
    To adjust the inside rearview mirror, hold the rearview mirror in the center and move it to view the area behind the vehicle. The automatic dimming rearview mirror will automatically reduce the gla ...

    The Inside
    Like the second-generation CTS that introduced this era of Cadillac interiors, the SRX's cabin is logically arrayed and a handsome bit of work. The controls have decent quality, and the gauges off ...