Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Replacing LATCH System Parts After a Crash
    WARNING A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make ...

    Trailer Towing (Except CTS-V and Coupe)
    Before pulling a trailer, there are three important considerations that have to do with weight: - The weight of the trailer. - The weight of the trailer tongue. - The total weight on the vehicl ...

    Remote Lock/Unlock/Start
    Select Remote Lock/Unlock/Start and the following will be displayed: - Unlock Feedback (Lights) - Locking Feedback - Door Unlock Options - Passive Door Lock - Passive Door Unlock - Memory Remo ...