Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Easy Exit Driver Seat
    This feature moves the seat rearward allowing the driver more room to exit the vehicle. To activate, place the ignition in OFF and open the driver door. If the driver door is already open, placin ...

    Head Restraint Adjustment
    Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary w ...

    Three—Way Calling
    Three—way calling must be supported on the cell phone and enabled by the wireless service carrier. 1. While on a call, press . 2. Say “Three—way call.” 3. Use the dial or call command to dial t ...