Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    STABILITRAK NOT READY
    This message may display after first driving the vehicle and exceeding 30 km/h (19 mph) for 30 seconds. The TCS/StabiliTrak warning light on the instrument panel cluster also comes on. The St ...

    Ashtrays
    For vehicles with an ashtray, it is located in the center console near the cupholders. Press on the access door to open it and use the ashtray. Notice: If papers, pins, or other flammable items are ...

    Rear Seats
    The vehicle's rear seats have adjustable head restraints in the outboard seating positions. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to mo ...