Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    XM Messages
    XL (Explicit Language Channels): These channels, or any others, can be blocked by request, by calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada. XM Updating: The encryption code i ...

    Odometer
    The odometer shows how far the vehicle has been driven, in either kilometers or miles. This vehicle has a tamper–resistant odometer. The digital odometer will read 999,999 if it is turned bac ...

    PRESS BRAKE TO START ENGINE (AUTOMATIC TRANSMISSION ONLY)
    If the vehicle has the keyless access system, this message displays if you try to start the engine without having the brake pressed. The brake needs to be pressed when starting the engine. Se ...