Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Automatic Transmission Fluid
How to Check Automatic Transmission Fluid
It is not necessary to check the transmission fluid level.
A transmission fluid leak is the only reason for fluid loss. If a leak
occurs, take the vehi ...
Certification Label
Label Example
A vehicle-specific Certification
label is attached to either the
driver door edge or the lower
center pillar on the driver side of
the vehicle. The label tells the
gross wei ...
SERVICE ALL WHEEL DRIVE
This message displays if a problem
occurs with the All-Wheel Drive
(AWD) system. The vehicle will run
in 2WD. This could be caused by:
- An electronics problem
- An AWD system oil overheat
- ...






