Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Weight of the Trailering Combination
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    Place a Call Using a Stored Number
    1. Push . System responds: “OnStar ready.”. 2. Say “Call <name tag>.”. System responds: “OK, calling <name tag>.” ...

    Automatic Door Locks
    The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver Information Center (DIC). See Vehicle Personalization   for more information on DIC ...