Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Power Liftgate Operation
    On vehicles with a power liftgate, the switch is on the overhead console. The vehicle must be in P (Park) to use the power feature. The taillamps will flash and a chime will sound when the power li ...

    Securing an Add-On Child Restraint in the Vehicle
    WARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehi ...

    Auto Door Unlock
    This allows selection of which of the doors will automatically unlock when the vehicle is shifted into P (Park). Press the MENU/SELECT knob when Auto Door Unlock is highlighted. Turn the knob to ...