Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
See also:
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push and ask an Advisor.
Advisors can speak French or
Spanish. ...
Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer support program for vehicles
with the Bumper-to-Bumper (Base Warranty Co ...
Defensive Driving
Defensive driving means “always expect the unexpected.” The first step in
driving defensively is to wear the safety belt. See Safety Belts.
- Assume that other road users (pedestrians, bicyclists, ...






