Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Video Screen(s)
    The video screen(s) are located in the overhead console. To use the video screen(s): 1. Push the release button located on the overhead console. 2. Move the screen to the desired position. When th ...

    Blizzard Conditions
    Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)&nb ...

    Starting the Vehicle with a Low Transmitter Battery
    Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “Replace Battery In Remote Key” under Key and Lock Messages for additional information. If the trans ...