Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1—888—446—2000, or write:

Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

    See also:

    Automatic Operation
    AUTO (Automatic): When automatic operation is active the system will control the inside temperature, the air delivery, and the fan speed. Use the steps below to place the entire system in automatic ...

    Center Console Storage
    The center console has an upper and lower storage area. To access, lift the levers on either side of the center console. There is an additional storage area behind the center console. To a ...

    Easy Exit Positions
    This feature can move the driver seat rearward and the power steering column up and forward to allow extra room to exit the vehicle. (Easy Exit Positions): Press to recall the easy exit positions ...