Emergency
With Automatic Crash Response, the built-in system can automatically connect to help in a crash even if you cannot ask for it.
Push 
to connect to an Emergency Advisor. GPS technology is used to identify
the vehicle location and can provide critical information to emergency
personnel. The Advisor is also trained to offer critical assistance in
emergency situations.
See also:
Customer Assistance
Offices (U.S. and Canada)
Cadillac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadilla ...
When the System Does Not Seem To Work Properly
Missed alerts can occur under normal circumstances and will increase in wet conditions.
The system does not need to be serviced. SBZA is designed to ignore stationary objects;
however, the system ...
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacl ...