Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Calling for Service
    When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

    Engine Oil Messages
    CHANGE ENGINE OIL SOON This message displays when the engine oil needs to be changed. When you change the engine oil, be sure to reset the Oil Life System. See Engine Oil Life System, Driver ...

    How to Add Coolant to the Surge Tank
    WARNING! You can be burned if you spill coolant on hot engine parts. Coolant contains ethylene glycol and it will burn if the engine parts are hot enough. Do not spill coolant on a hot engin ...