Remote Keyless Entry (RKE) System

See Radio Frequency Statement   for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease in the RKE operating range:

  • Check the distance. The transmitter may be too far from the vehicle.
  • Check the location. Other vehicles or objects may be blocking the signal.
  • Check the transmitter's battery. See “Battery Replacement” later in this section.
  • If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
    See also:

    Programming Transmitters to the Vehicle
    Only keyless access transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be ...

    Radio Reception
    Frequency interference and static can occur during normal radio reception if items such as cell phone chargers, vehicle convenience accessories, and external electronic devices are plugged into th ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service p ...