When the System Does Not Seem To Work Properly

The RVC system might not work properly or display a clear image if:

  • The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section.
  • It is dark.
  • The sun or the beam of headlamps is shining directly into the camera lens.
  • Ice, snow, mud, or anything else builds up on the camera lens. Clean the lens, rinse it with water, and wipe it with a soft cloth.
  • The back of the vehicle is in an accident, the position and mounting angle of the camera can change or the camera can be affected. Be sure to have the camera and its position and mounting angle checked at your dealer.
    See also:

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Divi ...

    Emergency
    With Automatic Crash Response, the built-in system can automatically connect to help in a crash even if you cannot ask for it. Push to connect to an Emergency Advisor. GPS technology is us ...

    California Proposition 65 Warning
    Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and s ...