When the System Does Not Seem To Work Properly

The RVC system might not work properly or display a clear image if:

  • The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section.
  • It is dark.
  • The sun or the beam of headlamps is shining directly into the camera lens.
  • Ice, snow, mud, or anything else builds up on the camera lens. Clean the lens, rinse it with water, and wipe it with a soft cloth.
  • The back of the vehicle is in an accident, the position and mounting angle of the camera can change or the camera can be affected. Be sure to have the camera and its position and mounting angle checked at your dealer.
    See also:

    Exterior
    Built on the same platform as the Chevrolet Suburban and GMC Yukon XL, the Escalade ESV stretches 20.4 inches longer than the regular Escalade. Fourteen of those inches go to extending the wheelba ...

    Calling for Service
    When calling Roadside Service, have the following information ready: - Your name, home address, and home telephone number. - Telephone number of your location. - Location of the vehicle. - ...

    Contacting Roadside Assistance
    Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which ar ...