Customer Assistance Offices (U.S. and Canada)

Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:

United States

Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994

Canada

General Motors of Canada Limited Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gm.ca

1-888-446-2000
1-800-263-3830 (For Text

Telephone devices (TTYs)) Roadside Service: 1-800-882-1112

Overseas

Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.

Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada

C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805

    See also:

    Making a Call
    Calls can be made using the following commands. Dial or Call: The dial or call command can be used interchangeably to dial a phone number or a stored name tag. Digit Dial: This command allow ...

    Testing the Alarm
    To test the alarm: 1. From inside the vehicle, lower the driver window and open the driver door. 2. Activate the system by locking the doors with the power door lock switch while the door is open, ...

    Storing the Tire Sealant and Compressor Kit (Sedan)
    The tire sealant and compressor kit is located in the trunk in one of the following locations. A. Tire Sealant and Compressor Kit B. Foam Container C. Wing Nut 1. Open the trunk. See Trunk ...