Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Tire Sealant and Compressor Kit
WARNING
Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine
exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO) which
cannot be seen or sm ...
Making Turns
Notice: Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
W ...
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of
eligible aftermarket adaptive equipment required for the vehicle, such as hand
controls or a wheelchair/ scooter lift ...






