Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety Locks (Sedan and Wagon)
The vehicle has rear door security
locks. These prevent passengers
from opening the rear doors from
the inside.
Lock Label shown
The rear door security locks are
located on the inside edge ...
Infotainment
Read the following pages to
become familiar with the audio
system's features.
WARNING!
Taking your eyes off the road for
extended periods could cause a
crash resulting in injury or death
t ...
Driving on Snow or Ice
Drive carefully when there is snow or ice between the tires and the road,
creating less traction or grip. Wet ice can occur at about 0°C (32°F) when
freezing rain begins to fall, resulting in even l ...