Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Power Reclining Seatbacks
To adjust a power seatback,
if equipped:
- Tilt the top of the vertical control
rearward to recline.
- Tilt the top of the vertical control
forward to raise. ...
Rear Window Wiper/Washer
The rear wiper controls are on the end of the windshield wiper lever.
ON: Press the upper portion of the button for continuous rear window wipes.
OFF: The rear wiper turns off when the butto ...
Cruise Control
CTS Shown, CTS–V Similar
The cruise control buttons are
located on the left side of the
steering wheel.
: Press to turn the system on or
off. The indicator light on the button
turns on wh ...






