Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety
The CTS sedan performed well in crash tests conducted by the Insurance
Institute for Highway Safety and the National Highway Traffic Safety
Administration. It received the IIHS' 2012 Top Safety Pi ...
Dolly Towing
(Rear-Wheel-Drive Vehicles)
Use the following procedure to dolly
tow a rear-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Put the rear w ...
EPB Release
To release the EPB, turn the ignition
switch to the ON/RUN position,
apply and hold the brake pedal, and
push down momentarily on the EPB
switch. If you attempt to release
the EPB without th ...