Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Vehicle Speed Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside temperature is cold enough
to create icy road conditions.
Adjust your driving accordingly.
SPEED LIMITED TO
XXX KM/H (MPH ...
EPB Apply
The EPB can be applied any time the vehicle is stopped. The EPB is applied
by momentarily lifting up on the EPB switch. Once fully applied, the parking
brake status light will be on. While the brake ...
Securing Child Restraints (Rear Seat)
When securing a child restraint in a rear seating position, study the
instructions that came with the child restraint to make sure it is compatible
with this vehicle.
If the child restraint has t ...