Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Gate Operator and Canadian Programming
    If you have questions or need help programming the Universal Home Remote System, call 1-800-355-3515 or go to www.homelink.com. Canadian radio-frequency laws require transmitter signals to ...

    Edgy design
    The XLR is a contemporary expression of Cadillac's heritage of landmark design and advanced technology. Inspired by stealth fighter design, XLR takes the ongoing product-driven resurgence of Cadil ...

    Universal Remote System Operation
    Using the Universal Remote System Press and hold the appropriate Universal Remote system button for at least half of a second. The indicator light will come on while the signal is being transmi ...