Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
ELECTRONIC KEY ALREADY
KNOWN
If the vehicle has the keyless
access system, this message
displays if you try to match a
transmitter that has already been
learned. See the keyless access
information for Remote Keyless
E ...
Convenience Net (Sedan and Coupe)
The vehicle may have a
convenience net in the rear.
Put small loads behind the net.
It can also be positioned into an
envelope style to hold smaller items.
The net is not for heavier loads.
St ...
Automatic
Transmission
The shift lever is located on the
center console between the front
seats.
There are several different positions
for the shift lever.
P (Park): This position locks the
rear wheels. Use this ...