Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    SRX in the Market
    Your enthusiasm for the SRX will likely come down to how much you like its looks. Our test car cost just over $51,000, and at that price there are other models out there that offer more luxury, mo ...

    Jump Starting
    For more information about the vehicle battery, see Battery. If the vehicle battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use t ...

    Steering, Suspension, and Chassis Components
    Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect the power steering for proper hook-up, binding, leaks, cracks, c ...