Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Rear Vision Camera (RVC)
The vehicle may have a Rear Vision Camera (RVC) system. Read this entire
section before using it.
The RVC system can assist the driver when backing up by displaying a view of
the area behind the ...
Remote Door Lock Feedback
This feature allows you to select the
type of feedback you will receive
when locking the vehicle with the
Remote Keyless Entry (RKE) or
keyless access transmitter, or when
the vehicle is aut ...
Daytime Running Lamps (DRL)
Daytime Running Lamps (DRL) can make it easier for others to see the front of
your vehicle during the day. Fully functional daytime running lamps are required
on all vehicles first sold in Canada. ...