Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Park Brake and P (Park) Mechanism Check
WARNING
When you are doing this check, the vehicle could begin to move.
You or others could be injured and property could be damaged.
Make sure there is room in front of the vehicle in case it beg ...
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF
in each shift lever position.
The ignition should turn to LOCK/OFF only when the shift lever is in P
(Park). ...
Tire Messages
SERVICE TIRE MONITOR SYSTEM
This message displays if there is a problem with the Tire Pressure Monitor
System (TPMS). See Tire Pressure Monitor Operation for more information.
TIRE LEARNING ACT ...