Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Keyless Access Operation
Some vehicles have the keyless access system that lets you lock and unlock
the doors and access the liftgate without removing the remote transmitter from
your pocket, purse, briefcase, etc. The keyl ...
Tire and Loading Information Label
Label Examp
A vehicle-specific Tire and Loading Information label is attached to the
vehicle's center pillar (B-pillar). With the driver door open, the label is
attached near the door lock po ...
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
This is especially useful in
slippery road conditions. On a
rear-wheel-drive vehicle, the system
operates if it senses ...