Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Doing Your Own
Service Work
WARNING!
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service ...
Filling a Portable Fuel Container
WARNING
Never fill a portable fuel container while it is in the vehicle.
Static electricity discharge from the container can ignite the fuel vapor. You
can be badly burned and the vehicle damaged ...
Gasoline Specifications
(U.S. and Canada Only)
At a minimum, gasoline should
meet ASTM specification
D 4814 in the United States or
CAN/CGSB–3.5 or 3.511 in Canada.
Some gasolines contain an
octane-enhancing additive
called methylcyclop ...






