Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Driving on Hills
Driving safely on hills requires good judgment and an understanding of what the
vehicle can and cannot do.
WARNING
Many hills are simply too steep for any vehicle. Driving up hills can cause ...
Cadillac Premium Care Maintenance
Your vehicle comes with the Cadillac Premium Care Maintenance. It is a maintenance
program that covers select maintenance services during the first 4 years or 80 000
km (50,000 mi), whichever come ...
Remote Vehicle Start
This vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle.
(Remote Vehicle Start):
This button will be on the RKE
transmitter if you have ...






