Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Trailer Towing
(Except CTS-V and
Coupe)
Before pulling a trailer, there are
three important considerations that
have to do with weight:
- The weight of the trailer.
- The weight of the trailer tongue.
- The total weight on the vehicl ...
Express-Down/Up Windows
Windows with the express feature
allow the windows to be raised and
lowered all the way without holding
the switch.
Press or pull the switch fully and
release it to activate the express
fea ...
Rear Seats
Notice: Folding a rear seat with
the safety belts still fastened may
cause damage to the seat or the
safety belts. Always unbuckle the
safety belts and return them to
their normal stowed pos ...