Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Manual Operation
(Fan Control): Press these buttons
on the rear seat audio control panel to increase or decrease the airflow. Pressing
the fan up button when the system is off will turn the system on. The air del ...
Shifting out of Park
This vehicle is equipped with an automatic transmission shift lock control
system. The shift lock control is designed to prevent movement of the shift
lever out of P (Park), unless the ignition is i ...
Ultrasonic Parking Assist
If available, Ultrasonic Front and Rear Parking Assist (UFRPA) uses sensors
on the front and rear bumpers to detect objects while parking the vehicle. It
operates at speeds less than 8 km/h (5 mph). ...






