Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Engine Fan
The vehicle has electric cooling fans. The fans spinning at low speed during
most everyday driving might be heard. The fans can turn off if no cooling is required.
Under heavy vehicle loading, tra ...
Cargo Management System (Wagon Only)
Press the bottom of the load floor
handle assembly to lift the top on
the handle. Pull up on the handle
to open the cargo management
system.
The cover can be opened to two
positions to ...
Cargo Tie-Downs
For vehicles equipped with cargo tie—downs, the four tie-downs are located
in the rear compartment of the vehicle. Use the tie-downs to secure small
loads. ...






