Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Trip/Fuel Information Menu Items
    Press the MENU button on the turn signal lever until Trip/Fuel Information Menu is displayed. Use the thumbwheel to scroll through the following possible menu items: - Trip - Average Fuel Econ ...

    Dinghy Towing
    Front-wheel—drive and all-wheel-drive vehicles may be dinghy towed from the front. These vehicles can also be towed by placing them on a platform trailer with all four wheels off of the ground. F ...

    Steering Wheel Adjustment
    Push the control up or down to tilt the steering wheel up or down. To set the memory position, see Vehicle Personalization  . ...