Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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Place the transmission in the proper gear by moving the shift lever to P
(Park) or N(Neutral). To restart the engine when the vehicle is already moving,
use N (Neutral).
Notice: Do not try to shi ...
Steps for Determining Correct
Load Limit
1. Locate the statement
“The combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2. Determine the combined
weight of the driver and
...
Tire Messages
SERVICE TIRE MONITOR SYSTEM
On vehicles with the Tire Pressure Monitor System (TPMS), this message displays
if a part on the TPMS is not working properly. The tire pressure light also flashes
and ...