Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Side Bolster
To adjust the side bolster support,
if equipped:
- Press the top or bottom of the
control (A) to increase or
decrease support in the seat
cushion bolsters.
- Press the top or bottom of
the ...
Central Door Unlocking System
The vehicle has a central door
unlocking feature. When unlocking
the driver door, the other doors can
be unlocked by holding the key in
the turned position for a few
seconds or by quickly tu ...
Doing Your Own Service Work
WARNING
It can be dangerous to work on your vehicle if you do not have the proper
knowledge, service manual, tools, or parts. Always follow owner manual
procedures and consult the service manual f ...