Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Cellular and GPS Antennas
Avoid placing items over or near
the antenna to prevent blocking
cellular and GPS signal reception.
Cellular reception is required for
OnStar to send remote signals to
the vehicle. ...
Trip
The Trip display shows the current distance traveled, in either kilometers
(km) or miles (mi), since the trip odometer was last reset.
The trip odometer can be reset to zero by pressing the trip r ...
When the System Does Not
Seem to Work Properly
The rear vision camera system
might not work properly or display a
clear image if the following occurs:
- It is dark.
- The sun or the beam of
headlamps is shining directly
into the camera l ...