Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Skip Shift (CTS–V)
Under light acceleration, the
transmission will only allow you to
shift from 1 (First) to 4 (Fourth).
Shifts from 1 (First) to 2 (Second) or
3 (Third) are not allowed. This helps
improve fuel ...
Accessories and Modifications
Adding non-dealer accessories or making modifications to the vehicle can affect
vehicle performance and safety, including such things as airbags, braking, stability,
ride and handling, emissions s ...
Time Shifting — Pause and
Rewind Live FM and AM
The Radio with DVD Audio, HDD,
and USB has the ability to rewind
60 minutes of FM and AM content.
While listening to the radio, the
content from the current station is
always being buffered t ...