Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety
Six airbags, including seat-mounted side-impact airbags for the front
passengers and side curtain-type airbags that protect outboard front and rear
occupants, are standard. All-disc antilock brake ...
Video Display Screens
The video display screens are located on the back of each head restraint.
Notice: Avoid directly touching the video screen, as damage can occur. See “Cleaning
the Video Screens” later in this sec ...
XM Messages
XL (Explicit Language
Channels): These channels, or any others, can be blocked by request, by
calling 1-800-929-2100 in the U.S. and 1-877-438-9677 in Canada.
XM Updating: The encryption code i ...