Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Remote Control
To use the remote control, aim at the remote sensor located on top center of
the video display screen and press the desired button.
Objects blocking the line-of-sight can affect the function of the ...
Electric Brake Control Wiring Provisions
These wiring provisions are included with the vehicle as part of the trailer
wiring package. These provisions are for an electric brake controller. The instrument
panel contains blunt cut wires ne ...
Radio Reception
Frequency interference and static can occur during normal radio reception if
items such as cell phone chargers, vehicle convenience accessories, and
external electronic devices are plugged into the ...