Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Rear Storage Area
WARNING
An improperly latched and closed cargo cover, or cargo cover left in the open
position, could be thrown about the vehicle during a crash or sudden maneuver.
Someone could be injured.
Be s ...
Engine Oil Pressure Light
Notice: Lack of proper engine oil maintenance can damage the engine.
Driving with the engine oil low can also damage the engine. The repairs would
not be covered by the vehicle warranty. Check the o ...
Hitches
Use the correct hitch equipment.
See your dealer or a hitch dealer for
assistance.
- The rear bumper on the vehicle
is not intended for hitches.
Do not attach rental hitches or
other bumper-t ...