Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Heated and Ventilated Seats
    Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar If available, the buttons are near the climate controls on the instrument panel. To operate, the ignition must be in ON/R ...

    Tire Sealant
    Read and follow the safe handling instructions on the label adhered to the sealant canister. Check the tire sealant expiration date on the sealant canister. The sealant canister should be repla ...

    Meet the Wedge
    The CTS sedan's exterior is angular, but the new CTS coupe takes the design theme to a new level. There are creases everywhere, and while most meet and intersect to create a unique-looking coupe t ...