Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Vehicle Load Limits
It is very important to know how much weight your vehicle can carry. This weight
is called the vehicle capacity weight and includes the weight of all occupants,
cargo, and all nonfactory-installed ...
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push and ask an Advisor.
Advisors can speak French or
Spanish. ...
Replacing Airbag System Parts after a Crash
WARNING!
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system may
not work properly and may
not protect you and your
passenger(s) in a crash, resulting
in serious ...