Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Windshield Wiper/Washer
The windshield wiper lever is on the
right side of the steering column.
Sedan and Coupe Model shown
Wagon Model shown
Move the windshield wiper lever to
select the wiper speed.
: Use for ...
Trailer Towing
(Except CTS-V and
Coupe)
Before pulling a trailer, there are
three important considerations that
have to do with weight:
- The weight of the trailer.
- The weight of the trailer tongue.
- The total weight on the vehicl ...
Universal Remote System Operation
Press and hold the appropriate button for at least half of a second. The indicator
light will come on while the signal is being transmitted.
Reprogramming Universal Home Remote Buttons
Any of the ...