Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Overview
The Escalade moves to the new GMT900 platform for the 2007 model year. Its
introduction was accelerated as sales began slipping. The regular Escalade will
be joined by a stretched ESV version as w ...
Skip Shift (CTS–V)
Under light acceleration, the
transmission will only allow you to
shift from 1 (First) to 4 (Fourth).
Shifts from 1 (First) to 2 (Second) or
3 (Third) are not allowed. This helps
improve fuel ...
When Should an Airbag Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or
outboard front passen ...