Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Safety Belts
    Refer to the following sections for important information on how to use safety belts properly: - Safety Belts - How to Wear Safety Belts Properly - Lap-Shoulder Belt - Lower Anchors and Tet ...

    Keyless Locking
    If the vehicle has the keyless access system, this feature allows you to select whether the doors automatically lock during normal vehicle exit. When the vehicle is turned off and all doors become c ...

    What to Use
    Refer to Recommended Fluids and Lubricants   to determine what kind of lubricant to use. ...