Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Bluetooth Controls
    Use the buttons located on the infotainment system and the steering wheel to operate the Bluetooth system. Steering Wheel Controls (Push To Talk): Press to answer incoming calls, confirm system ...

    Bulb Replacement
    For the proper type of replacement bulbs, see Replacement Bulbs. For any bulb–changing procedure not listed in this section, contact your dealer. ...

    Driving dynamics
    The robust and dynamic CTS chassis infuses the new wagon with a great balance of performance and luxury. It uses an independent short/long arm ( SLA) front suspension system and a multi-link rear ...