Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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Only keyless access transmitters
programmed to the vehicle will work.
If a transmitter is lost or stolen, a
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programmed through your dealer.
The vehicle can be ...
DVD Menu Options
Options: Press to view the menu option screen buttons. Menu options are available
when they are highlighted. Some menu options are only available when the DVD is
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Cursor: Press to acc ...
Torque Lock
(Automatic Transmission)
Torque lock is when the weight
of the vehicle puts too much
force on the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is ...