Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Competitive Driving Mode
To select this optional handling
mode, press the TCS/StabiliTrak
button quickly two times and
STABILITRAK COMPETITIVE
MODE displays in the Driver
Information Center (DIC). While in
the Sta ...
Low-Profile Tires
If the vehicle has P235/50R18,
245/45ZR19, P245/45R19,
255/40ZR19, P265/45R18,
275/40ZR19 or 285/35ZR19 size
tires, they are classified as
low–profile tires. These tires are
designed for v ...
Retained Accessory Power (RAP)
These accessories can be used after the engine is turned off:
- Audio system (up to 10 minutes or driver door is opened).
- Power windows, sunroof (if equipped), and power outlets (up to 10 minu ...