Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Tire Sealant
    Read and follow the safe handling instructions on the label adhered to the sealant canister. Check the tire sealant expiration date on the sealant canister. The sealant canister should be re ...

    Electric Brake Control Wiring Provisions
    These wiring provisions are included with the vehicle as part of the trailer wiring package. These provisions are for an electric brake controller. The instrument panel contains blunt cut wires ne ...

    Turn Signal Indicator
    The vehicle has a turn signal indicator on the mirror. An arrow on the mirror flashes in the direction of the turn or lane change. ...