Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Global Positioning System (GPS)
    The navigation system determines the position of the vehicle by using satellite signals, various vehicle signals, and map data. At times, other interferences such as the satellite condition, road c ...

    California Fuel Requirements
    If the vehicle is certified to meet California Emissions Standards, it is designed to operate on fuels that meet California specifications. See the underhood emission control label. If this fuel i ...

    Overview (Radio with CD/DVD and MEM)
    A. VOL/ - Turns the system on or off and adjusts the volume. B. Buttons 1 to 6 - Radio: Saves and selects favorite stations. - MEM: Saves and selects favorite tracks and playlists. C. TU ...