Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Grade Braking
The Grade Braking shift modes can be activated by pressing the button on the
end of the shift control lever. While in Range Selection Mode, Grade Braking is
deactivated allowing the driver to sele ...
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to
wait, GM helps to minimize
inconvenience by providing several
transportation options. Depending
on ...
TPMS Malfunction Light and
Message
The TPMS will not function
properly if one or more of the TPMS
sensors are missing or inoperable.
When the system detects a
malfunction, the low tire warning
light flashes for about one minut ...






