Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
TPMS Malfunction Light and
Message
The TPMS will not function
properly if one or more of the TPMS
sensors are missing or inoperable.
When the system detects a
malfunction, the low tire warning
light flashes for about one minut ...
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal collisions, even belted
occupants can contact the steering wheel or the instrument panel.
In moderate to severe side collisions, even belted occupants ...
Towing with a Stability Control System
When towing, the sound of the stability control system might be heard. The
system is reacting to the vehicle movement caused by the trailer, which mainly
occurs during cornering. This is normal when ...