Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Rear Storage Area
WARNING
An improperly latched and closed cargo cover, or cargo cover left in the open
position, could be thrown about the vehicle during a crash or sudden maneuver.
Someone could be injured.
Be s ...
Checking Engine Oil
It is a good idea to check the engine oil level at each fuel fill. In order
to get an accurate reading, the vehicle must be on level ground.
The engine oil dipstick handle is a yellow loop. See En ...
Storing a Flat or Spare Tire
and Tools
WARNING!
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Stor ...