Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Heated and Ventilated Front Seats
WARNING
If you cannot feel temperature change or pain to the skin, the seat heater may
cause burns even at low temperatures. To reduce the risk of burns, people with such
a condition should ...
Convenience Net (Sedan and Coupe)
The vehicle may have a
convenience net in the rear.
Put small loads behind the net.
It can also be positioned into an
envelope style to hold smaller items.
The net is not for heavier loads.
St ...
Keyless Unlocking
With the keyless access transmitter
within 1m (3 ft), approach the front
door and pull the handle to unlock
and open the door. On some
models there is a touch sensor on
the door handle. If t ...