Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Floor Mats
WARNING
If a floor mat is the wrong size or is not properly installed, it can interfere
with the pedals.
Interference with the pedals can cause unintended acceleration and/or increased
stopping d ...
Remote Vehicle Start
With this feature the engine can be started from outside of the vehicle.
Starting the Vehicle
1. Press and release on the RKE transmitter.
2. Within two seconds, press and hold until the turn s ...
Steering in Emergencies
There are some situations when steering around a problem may be more effective
than braking.
Holding both sides of the steering wheel allows you to turn 180 degrees
without removing a hand. ...






