Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Retained Accessory Power (RAP)
These accessories can be used after the engine is turned off:
- Audio system (up to 10 minutes or driver door is opened).
- Power windows, sunroof (if equipped), and power outlets (up to 10 minu ...
Dolly Towing (All-Wheel—Drive Vehicles)
All-wheel—drive vehicles should not be towed with two wheels on the ground.
To properly tow these vehicles, they should be placed on a platform trailer
with all four wheels off of the ground or ding ...
Symbols
The navigation system may have a feature that allows for viewing parking assist
symbols on the navigation screen while using the RVC. The Ultrasonic Rear Park Assist
(URPA) system must not be disa ...