Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico
From Mexico City
5329-0816

From Other Mexico Locations
01-800-466-0816

United States and Canada
1-866-466-8195

Costa Rica
00-800-052-1005

Guatemala
1-800-999-5252

Panama
00-800-052-0001

Dominican Republic
1-888-751-5301

El Salvador
800-6273

Honduras
800-0122-6101

    See also:

    Automatic Transmission
    The shift lever is located on the center console between the front seats. There are several different positions for the shift lever. P (Park): This position locks the front wheels. It is the ...

    Safety Belts
    This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. WARNING Do not let anyone ride where a safety belt cannot be ...

    Engine Compartment Fuse Block
    To remove the fuse block cover, press the clips on the cover and lift it straight up. Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on a ...