Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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Armrest Storage
For vehicle with an armrest/storage compartment located by the second row seat,
pull the loop at the top of the armrest out to lower the armrest.
Push the button on the front of the armrest and pul ...
BATTERY SAVER ACTIVE
This message displays when the
system detects that the battery
voltage is dropping below expected
levels. The battery saver system
starts reducing certain features of
the vehicle that may be ...