Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance.
However, if a customer wishes to write or e-mail Cadillac, the letter should be
addressed to:
United States
Cadillac ...
Tire Sealant
Read and follow the safe handling instructions on the label adhered to the sealant
canister.
Check the tire sealant expiration date on the sealant canister. The sealant canister
should be replace ...
Safety Locks
The vehicle has rear door security locks to prevent passengers from opening the
rear doors from the inside.
Open the rear doors to access the security locks on the inside edge of each door.
To s ...