Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Database Coverage Explanations
    Coverage area depends upon the map detail available. Some areas have greater map detail than others. The navigation system works only as well as the information provided on the stored map data. Se ...

    CD Player
    The infotainment system's CD player can play audio CDs and MP3 CDs. CDs that are 8 cm (3 in) in diameter will not work in the CD player. ...

    Safety and security
    The '07 Escalade is designed to be among the industry's safest and most secure vehicles, with numerous safety systems and crash-avoidance technologies. New occupant protection features include hea ...