Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    2011 Cadillac Escalade Review
    It's easy to consider the Cadillac Escalade a superstar because of its flash and reputation, but after my experience in the 2011 Cadillac Escalade ESV, I'm convinced it's more like a diva. This SU ...

    Cruise Control Light
    This light comes on whenever the cruise control is active. The light goes out when the cruise control is turned off. See Cruise Control for more information. ...

    Vehicle Overview
    As with the previous-generation Escalade sport utility vehicle, Cadillac's 2007 redesign includes a long-wheelbase version called the Escalade ESV. Its wheelbase is 14 inches longer than the full- ...