Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Hazard Warning Flashers
(Hazard Warning Flashers):
Press this button located on top of the steering column, to make the front and
rear turn signal lamps flash on and off. This warns others that you are having trouble. ...
Checking Engine Oil
It is a good idea to check the engine oil level at each fuel fill. In order
to get an accurate reading, the vehicle must be on level ground.
The engine oil dipstick handle is a yellow loop. See En ...
Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac.
Normally, any concerns with the sales transaction or the operation of the
vehicle will be resolved by your dealer's sales ...