Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
California Fuel Requirements
If the vehicle is certified to meet California Emissions Standards, it is designed
to operate on fuels that meet California specifications. See the underhood emission
control label. If this fuel i ...
Maintenance Records
After the scheduled services are performed, record the date, odometer
reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance
receipt ...
Interior Quality & Comfort
The CTS' cabin quality has held up well since this generation first hit the
road as a 2008 model, and it's still competitive against newer entrants like the
535i and M37. Among the highlights are ...






