Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Technology abounds

    But that’s only the start of Cadillac’s technology showcase with this new car, vitally important in attracting new, young customers. All but the base model comes with the brand’s new CUE infotai ...

    Saving MEM Tracks as Favorites
    Favorites can be saved by pressing and holding one of the 1 to 6 buttons. Favorites can be stored according to the following list: Playlist: Adds the currently playing track to the playlist select ...

    Hill Start Assist (HSA)
    This vehicle has a Hill Start Assist (HSA) feature, which may be useful when the vehicle is stopped on a grade. This feature is designed to prevent the vehicle from rolling, either forward or rearwa ...