Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Install the Cargo Cover
    1. Hold the cartridge so that the pull-out shade faces the rear of the vehicle. 2. Align the cartridge over the pins on the trim panels of the vehicle. 3. Push down on the cartridge to snap i ...

    Reporting Safety Defects to General Motors
    In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Div ...

    Turning the System On and Off
    The system can be disabled through the Driver Information Center (DIC). See “Parking Assist” under Driver Information Center (DIC) for more information. URPA defaults to the on setting each ti ...