If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?  .

    See also:

    Radio(s)
    VOL/ : Press to turn the system on and off. Turn to increase or decrease the volume. RADIO/BAND: Press to choose between FM, AM, or XM™, if equipped. TUNE or TUNE/INFO: Turn to select radio sta ...

    Manual Transmission
    Skip Shift (CTS–V) Under light acceleration, the transmission will only allow shifting from 1 (First) to 4 (Fourth). This helps improve fuel mileage. Under harder acceleration, Skip Shift is ...

    Memory Seats
    On vehicles with the memory feature, the “1” and “2” buttons on the outboard side of the driver seat are used to manually save and recall the positions of the driver seat, outside mirrors, and a ...