If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?  .

    See also:

    Instrument Panel Illumination Control
    The instrument panel brightness knob is located on the instrument panel next to the steering column. (Instrument Panel Brightness): Turn the knob clockwise or counterclockwise to brighten ...

    Returning the Seat to the Sitting Position
    To return the seat to the sitting position from the tumbled position: 1. Pull the seat down until it latches to the floor. The seatback cannot be raised if the seat is not latched to the floor. ...

    Muting a Call
    To Mute a Call Turn or press the MENU/SELECT knob and select Mute Call. To Cancel Mute Turn or press the MENU/SELECT knob and select Mute Call. ...