Reporting Safety Defects to the United States Government

Cadillac Escalade ESV / Cadillac Escalade ESV Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Going & Stopping
    Again with the comparison, but the Escalade and Yukon Denali I tested have the exact same 6.2-liter V-8, yet they felt worlds apart. Sure, the Escalade is tuned to turn out 403 horsepower versus t ...

    Map Coordinates
    The coordinates destination entry method lets you select a destination by entering latitude and longitude coordinates. Map Coordinates: Press to access the Coordinates Entry screen. To use the c ...

    Remote Control Buttons
    POWER: Press to turn the Headrest DVD RSE system on and off. SOURCE: Press to select between Monitor 3, Monitor 4, or AV INPUT. Any video equipment connected to the AV inputs automatically overri ...