Reporting Safety Defects to the United States Government

Cadillac Escalade ESV / Cadillac Escalade ESV Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Cargo Net (Wagon)
    WARNING! Do not stack items higher than the upper end of the cargo net or hang anything from the net. Avoid items that have sharp edges or that apply excessive force to the net. If items ar ...

    Replacing Safety Belt System Parts after a Crash
    WARNING! A crash can damage the safety belt system in the vehicle. A damaged safety belt system may not properly protect the person using it, resulting in serious injury or even death in a ...

    Chassis and suspension
    The Cadillac SRX has a four-wheel independent suspension system and a standard rack-and-pinion hydraulic steering system - and offers a variable-effort, speed-sensitive steering system - with tuni ...