Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.
See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Roadside Service and OnStar (U.S. and Canada)
If you have an active OnStar
subscription, press the button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center (U.S. and Canada)
The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.
Sign up today at:
U.S.: cadillac.com
Click on “Owners,” then “Manage My Cadillac/Owners Login.”
Canada: cadillacowner.ca
See also:
Manual Mode
Driver Shift Control (DSC) or
Tap Shift
Notice: Driving with the engine
at a high rpm without upshifting
while using Driver Shift Control
(DSC), could damage the vehicle.
Always upshift when ...
Liftgate
Manual Liftgate Operation
For vehicles without keyless access, unlock the vehicle before opening the
liftgate.
Press the touch pad located in the handle of the liftgate, above the license
plat ...
Vehicle Identification
Number (VIN)
Vehicle Identification Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside ...