Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Second Row Passenger Belt Reminder Light
    When the engine is started and the Trip/Fuel display is chosen, three gray safety belt symbols come on and stay on for several seconds on the top of the Driver information Center (DIC) to remind ...

    Installing the Crossrails
    A. Crossrails B. Siderail Cover Before installing the crossrails (A), remove the siderail covers (B). Pull straight up on the rear of the siderail cover. Store covers flat, do not stack it ...

    Rear Compartment Fuse Block (CTS-V Coupe and Sedan)
    The rear compartment fuse block is located on top of the battery, on the right side of the trunk. The battery access door must be removed to access the fuse block. The vehicle may not be equi ...