Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Checking Coolant
    The vehicle must be on a level surface when checking the coolant level. The engine coolant reservoir is located in the engine compartment on the driver side of the vehicle. See Engine Compar ...

    Second Row Passenger Belt Reminder Light
    When the engine is started and the Trip/Fuel display is chosen, three gray safety belt symbols come on and stay on for several seconds on the top of the Driver information Center (DIC) to remind ...