Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Compass Variance (Zone) Procedure
    1. Do not set the compass zone when the vehicle is moving. On an automatic transmission vehicle, only set it when the vehicle is in P (Park). On a manual transmission vehicle, only set it w ...

    MP3/WMA Format
    The Single CD and the Six-Disc CD Radio will play MP3/WMA files that were recorded on a CD–R or CD–RW disc. The HDD Radio can also play MP3/WMA files recorded on DVD+/-R discs or stored on a ...

    Memory Seats
    On vehicles with the memory feature, the “1” and “2” buttons on the outboard side of the driver seat are used to manually save and recall the positions of the driver seat, outside mirrors, and a ...