Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Express Window Anti-Pinch Override
    WARNING If express override is activated, the window will not reverse automatically. You or others could be injured and the window could be damaged. Before you use express override, make sur ...

    Low-Profile Tires
    If the vehicle has P235/50R18, 245/45ZR19, P245/45R19, 255/40ZR19, P265/45R18, 275/40ZR19 or 285/35ZR19 size tires, they are classified as low–profile tires. These tires are designed for v ...

    XM Categories
    XM channels are organized in categories. Removing or Adding Categories Channels in a category that have been removed can still be accessed by using the SEEK or SEEK buttons, or the TUNE knob. ...