Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    Manual Mode
    Driver Shift Control (DSC) or Tap Shift Notice: Driving with the engine at a high rpm without upshifting while using Driver Shift Control (DSC), could damage the vehicle. Always upshift when ...

    Liftgate
    Manual Liftgate Operation For vehicles without keyless access, unlock the vehicle before opening the liftgate. Press the touch pad located in the handle of the liftgate, above the license plat ...

    Vehicle Identification Number (VIN)
    Vehicle Identification Number (VIN) This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside ...