Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only):

1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the and the current GPS location will be button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

    See also:

    GM Mobility Reimbursement Program (U.S. and Canada)
    This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scoot ...

    Express Window Anti-Pinch Feature
    If any object is in the path of the window when the express-up is active, the window will stop at the obstruction and auto-reverse to a preset factory position. Weather conditions such as severe i ...

    Parade Dimming
    This feature does not let the instrument panel display screens dim during daylight hours while the ignition is in the ACC/ACCESSORY or ON/RUN position and the parking lamps or headlamps are ...