Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Tow/Haul Mode
Pressing this button at the end of the shift lever turns on and off the tow/haul
mode.
This indicator light on the instrument panel cluster comes on when the tow/haul
mode is on.
Tow/Haul is ...
Defensive Driving
Defensive driving means “always expect the unexpected.” The first step in
driving defensively is to wear the safety belt. See Safety Belts.
- Assume that other road users (pedestrians, bicyclists, ...
Remote Keyless Entry (RKE) System Operation (Key Access)
The Remote Keyless Entry
(RKE) transmitter works up to
20m (65 ft) away.
Other conditions can affect the
performance of the transmitter.
See Remote Keyless Entry (RKE)
System.
Wagon Simil ...