Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Engine Heater
The engine coolant heater, if available, can help in cold weather conditions
at or below −18°C (0°F) for easier starting and better fuel economy
during engine warm-up.
Plug in the coolant h ...
Head Restraint Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessa ...
Tire Sealant
Read and follow the safe handling instructions on the label adhered to the
sealant canister.
Check the tire sealant expiration date on the sealant canister.
The sealant canister should be repla ...






