Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Doing Your Own
Service Work
WARNING!
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service ...
Automatic Door Locks
The vehicle may have an automatic lock/unlock feature. This feature can be programmed
using the Driver Information Center (DIC). See Vehicle Personalization
for more information on DIC ...
Voice Recognition
The voice recognition system uses commands to control the system and dial
phone numbers.
Noise: The system may not recognize voice commands if there is too much
background noise.
When to Speak ...