Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Adjustable Throttle and Brake Pedal
If the vehicle has this feature, the position of the throttle and brake
pedals can be adjusted.
The switch used to adjust the pedals is located on the right side of the
steering column, below ...
Canceling a Remote Start
To cancel a remote start:
- Aim the RKE transmitter at the
vehicle and press and hold
until the parking lamps turn off.
- Turn on the hazard warning
flashers.
- Turn the vehicle on and then ...
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in d ...