Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
OnStar Mobile App
With an iPhone® or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is ...
Engine Cover
A. Oil Fill Cap
B. Engine Cover Bolt
C. Engine Cover
To remove:
1. Remove the oil fill cap (A).
2. Remove the engine cover bolt (B).
3. Raise the engine cover (C) to release from the ret ...
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by a
qualified technician using the proper
equipment and quality replacement
parts. Poorly performed col ...