Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Wheel Alignment and Tire Balance
The tires and wheels were aligned and balanced at the factory to provide the
longest tire life and best overall performance. Adjustments to wheel alignment and
tire balancing will not be necessary ...
Keyless Unlock
If the vehicle has the keyless
access system, this feature allows
you to select which doors will
automatically unlock when you
approach the vehicle with the
keyless access transmitter and
...
Multi-Band Antenna
The antenna located on the roof of
the vehicle is used for the OnStar,
XM Satellite Radio Service System,
and GPS (Global Positioning
System), if the vehicle has these
features. Keep the ant ...