Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
How the System Works
URPA comes on automatically when the shift lever is moved into R (Reverse). A
single tone sounds to indicate the system is working.
URPA operates only at speeds less than 8 km/h (5 mph).
An obstac ...
Limited Guidance Areas
Any area that is not classified as detailed, is a limited guidance area. Limited
guidance streets are displayed on the map but route guidance may not be given on
these streets. Some POI categories ...
Safety Locks (Sedan and Wagon)
The vehicle has rear door security
locks. These prevent passengers
from opening the rear doors from
the inside.
Lock Label shown
The rear door security locks are
located on the inside edge ...






