Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Recommended Fuel
Use premium unleaded gasoline with a posted octane rating of 91 or higher. You
can also use regular unleaded gasoline rated at 87 octane or higher, but the vehicle's
acceleration could be slig ...
Daytime Running Lamps (DRL)
Daytime Running Lamps (DRL) can make it easier for others to see the front of
your vehicle during the day. Fully functional daytime running lamps are required
on all vehicles first sold in Canada. ...
Cadillac Owner Privileges™
Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get
to the nearest service station.
Lock-Out Service: Service to unlock the vehicle if you are locked out.
A remote unloc ...






