Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Automatic Headlamp
System
When it is dark enough outside, the
automatic headlamp system turns
on the headlamps at the normal
brightness, along with the taillamps,
sidemarker, parking lamps, and the
instrument panel l ...
Selecting an XM Channel
XM channels can be selected by using SEEK, SEEK, the TUNE
knob, or the menu system.
Selecting a Channel Using SEEK or SEEK (Radio with CD)
- Press and release SEEK or SEEK to go to the
previou ...
3-D Lane Guidance
Some major metropolitan areas may include a 3-D lane guidance feature for highway
exits and junctions. This feature gives you an enhanced representation of the exits
and junctions on the route. ...






