Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phon ...
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about thr ...
Engine Compartment Fuse Block
To remove the fuse block cover, press the clips on the cover and lift it
straight up.
Notice: Spilling liquid on any electrical component on the vehicle may
damage it. Always keep the covers on a ...






