Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Ashtrays
The vehicle may have two
removable ashtrays. One ashtray
can be placed into the instrument
panel storage compartment and the
other into the center console rear
compartment.
To empty the ash ...
Battery Replacement
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter.
Static from your body could
damage the transmitter.
1. Remove the key from the
transmitter by pres ...
Express Window Anti-Pinch Override
WARNING
If express override is activated, the window will not reverse automatically.
You or others could be injured and the window could be damaged. Before you use express
override, make sur ...