Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Universal Remote System Operation
Using the Universal Remote System
Press and hold the appropriate Universal Remote system button for at least
half of a second.
The indicator light will come on while the signal is being transmi ...
ELECTRONIC KEY ALREADY
KNOWN
If the vehicle has the keyless
access system, this message
displays if you try to match a
transmitter that has already been
learned. See the keyless access
information for Remote Keyless
E ...
Engine Drive Belt Routing
If the vehicle is a hybrid, see the hybrid supplement for more information. ...