Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Trunk Lock Release
Trunk Lock Release
The remote trunk release button
is on the driver door, inside the
storage compartment under the
armrest.
Vehicles with an automatic
transmission, the shift lever must
...
Power Mirrors
Premium Trim Shown, Up-Level Similar ...
Hitch Cover (without Dual Exhaust)
The vehicle may have a hitch cover. To remove the hitch cover:
1. Turn the fasteners on the lower tabs 90 degrees counterclockwise.
2. Lift the lower edge of the cover about 45 degrees.
3. Pull t ...