Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Traction Control System (TCS)/StabiliTrak® Light
The TCS/StabiliTrak light comes on briefly when the engine is started.
If the light does not come on or stays on, have the vehicle serviced by the dealer.
If the system is working normally, the i ...
Back-Up Lamps
To replace this bulb:
1. Open the liftgate. See Liftgate for more information.
2. Remove the two screws from the taillamp assembly.
3. Pull the taillamp assembly rearward until the ...
Selecting the Right Engine Oil
Selecting the right engine oil depends on both the proper oil specification and
viscosity grade. See Recommended Fluids and Lubricants .
Specification
Use and ask for licensed engine oils wi ...