Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Ride Control System Messages
SERVICE STABILITRAK
If your vehicle has StabiliTrak and this message displays, it means there may
be a problem with the StabiliTrak system. If you see this message, try to reset
the system. Stop; ...
Windows
WARNING!
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
...
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NH ...