Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Securing Child Restraints (Rear Seat)
When securing a child restraint in a rear seating position, study the
instructions that came with the child restraint to make sure it is compatible
with this vehicle.
If the child restraint has t ...
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the engine oil needs to be changed. When you change
the engine oil, be sure to reset the CHANGE ENGINE OIL SOON message. See Engine
Oil Life Syst ...
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The CTS' cabin quality has held up well since this generation first hit the
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