Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Special Application Services
. Severe Commercial Use Vehicles Only: Lubricate chassis components every 5
000 km/3,000 mi.
- Have underbody flushing service performed once a year. ...
Removing and Replacing the
Floor Mats
1. Pull up on the rear of the floor
mat to unlock the retainer and
remove.
2. Reinstall by lining up the floor
mat retainer opening over the
carpet retainer and snap into
position.
3. Ma ...
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dr ...