Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Vehicle Load Limits
It is very important to know how much weight the vehicle can carry. This
weight is called the vehicle capacity weight and includes the weight of all
occupants, cargo and all nonfactory—installed opt ...
SBZA Error Messages
The following messages may appear in the DIC:
SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has
turned the system off.
SIDE BLIND ZONE SYSTEM UNAVAILABLE: This message i ...
Danger, Warnings, and Cautions
WARNING messages found on vehicle labels and in this manual describe hazards
and what to do to avoid or reduce them.
Danger indicates a hazard with a high level of risk which will result in se ...