Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Automatic EPB Release
The EPB will automatically release if the vehicle is running, placed into
gear, and an attempt is made to drive away. Avoid rapid acceleration when the
EPB is applied, to preserve parking brake lini ...
If the Off Indicator is Lit for an Adult-Size Occupant
If a person of adult size is sitting in the right front passenger seat, but the
off indicator is lit, it could be because that person is not sitting properly in
the seat. If this happens, use th ...
Engine Oil Messages
CHANGE ENGINE OIL SOON
When this message displays, it
means that service is required for
the vehicle. See your dealer.
See Maintenance Schedule and Engine Oil for more information.
When you res ...