Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Automatic Operation
    AUTO (Automatic): The system automatically controls fan speed, air delivery, and air conditioning in order to heat or cool the vehicle to the desired temperature. When the indicator light is ...

    Weatherstrips
    Apply silicone grease on weatherstrips to make them last longer, seal better, and not stick or squeak. See Recommended Fluids and Lubricants. ...

    Lap-Shoulder Belt
    All seating positions in the vehicle have a lap-shoulder belt except for the center front passenger position, if equipped, which has a lap belt. See Lap Belt   for more information. The l ...