Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Torque Lock
Torque lock is when the weight of the vehicle puts too much force on the
parking pawl in the transmission. This happens when parking on a hill and
shifting the transmission into P (Park) is not done ...
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo and all
nonfactory–ins ...
Removing the Spare Tire and
Tools (Wagon)
A. Wing Nut
B. Spare Tire
C. Jack
D. Subwoofer (If Equipped)
E. Wheel Wrench (Two-Piece Shown, Three-Piece Similar)
F. Extension (If Equipped)
G. Cable
To access the spare tire and jacking ...






