Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Door Locks
To lock or unlock a door manually:
Sedan and Wagon Base Model
From the inside, use the door lock
knob on the top of doors.
Sedan and Wagon Uplevel Model
From the inside, for a front door pull
...
Maintenance Records
After the scheduled services are performed, record the date, odometer
reading, who performed the service, and the type of services performed in the
boxes provided. Retain all maintenance receipts.
...
CUE and ATS technologies
The ATS is offered with Cadillac CUE, a comprehensive, in-vehicle experience
that merges intuitive design with auto industry-first controls and commands for
information and entertainment data. It ...