Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    How to Wear Safety Belts Properly
    This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will ...

    How to Wear Safety Belts Properly
    This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child wi ...

    OnStar®
    If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview. ...