Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
engine power is being reduced to
protect the engine from damage.
There could be several malfunctions
that might cause this message.
Redu ...
Loading the Vehicle for Off-Road Driving
WARNING
Unsecured cargo on the load floor can be tossed about when driving over
rough terrain. You or your passengers can be struck by flying objects. Secure
the cargo properly.
Keep ...
Weight of the Trailer Tongue
The tongue load (A) of any trailer is very important because it is also part
of the vehicle weight. The Gross Vehicle Weight (GVW) includes the curb weight of
the vehicle, any cargo carried in it, ...