Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Noise, Ride & Handling
    Road and wind noise are low, but you'll hear more adjacent traffic than I'd expect in a luxury crossover. The Lincoln MKX and GLK, to name a couple competitors, are superior in this regard. With ...

    Hydraulic Power Steering
    Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid Power Steering Fluid  . If power steering assist is lost because the engine stops or the power s ...

    Oil Life Remaining
    If the vehicle has this display, it shows the estimated oil life remaining. If you see 99% Oil Life Remaining on the display, that means that 99% of the current oil life remains. When the o ...