Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Receiving a Call
When an incoming call is received, the audio system mutes and a ring tone is
heard in the vehicle.
- Press to answer the call.
- Press to ignore a call. ...
Power Door Locks
Select Power Door Locks and the following will be displayed:
- Unlocked Door Anti Lock Out
- Auto Door Unlock
- Delayed Door Lock ...
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing la ...