Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Remote Door Lock Feedback
    This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) or keyless access transmitter, or when the vehicle is aut ...

    How to Reset the Engine Oil Life System
    Reset the system whenever the engine oil is changed so that the system can calculate the next engine oil change. To reset the system: 1. Using the DIC MENU button, display OIL LIFE REMAININ ...

    Global Off
    Depending on the infotainment system, the RSE system may have a Global Off feature. The Global Off feature disables all RSE system features. Press and hold the radio power button for more than th ...