Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Storing and Deleting Phone Numbers
The system can store up to 30 phone numbers as name tags in the Hands—Free
Directory that is shared between the Bluetooth and OnStar systems.
The following commands are used to delete and store ph ...
Using Cruise Control on Hills
How well the cruise control works on hills depends on the vehicle speed, the
load, and the steepness of the hills. When going up steep hills, pressing the accelerator
pedal may be necessary to mai ...
Headlamp Aiming
The vehicle has a visual optical
headlamp aiming system. The aim
has been preset at the factory and
should need no further adjustment.
However, if the vehicle is damaged
in a crash, the headl ...






