Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
SERVICE BRAKE SYSTEM
This message displays, while the
ignition is on, when the brake fluid
level is low. The brake system
warning light on the instrument
panel cluster also comes on.
See Brake System Warning Ligh ...
Dolly Towing (Rear Wheels Off the Ground)
Use the following procedure to dinghy tow a two-wheel-drive vehicle from the
rear:
1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions.
2. Drive the rear w ...
Remote Keyless Entry (RKE) System
The RKE transmitter is used to remotely lock and unlock the doors from up to
60m (195 ft) away from the vehicle.
Press to unlock the driver door.
Press again within three seconds
to unlock a ...






