Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Chime Volume
This feature allows you to select the
volume level of the chime.
Press the customization button until
Chime Volume appears on the DIC
display. Press the set/reset button
once to access the se ...
Remote Vehicle Start
This vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle.
(Remote Vehicle Start):
This button will be on the RKE
transmitter if you have ...
Mirror Adjustment
Exterior
Controls for the outside power
mirrors are on the driver door.
To adjust each mirrors:
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press the arrows on the ...