Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    If a Tire Goes Flat
    It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. See Tires  . If air goes out of a tire, it is much more likely to leak out slowly. But if ...

    PARK BRAKE SET
    For vehicles with the electric parking brake, this message displays when the parking brake has been applied to the set position. See the electric parking brake information under Parking Brak ...

    Ride & Handling
    Cadillac did a good job with the SRX's ride. It's firm enough that it doesn't wallow or give you a weird floating sensation when moving down the road. It also absorbs bumps and potholes well, espe ...