Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Programming with a Recognized Transmitter (Keyless Access Vehicles Only)
A new transmitter can be programmed to the vehicle when there is one
recognized transmitter.
To program, the vehicle must be off and all of the transmitters, both
currently recognized and new, mu ...
Remote Lock/Unlock/Start
Select Remote Lock/Unlock/Start and the following will be displayed:
- Unlock Feedback (Lights)
- Locking Feedback
- Door Unlock Options
- Passive Door Lock
- Passive Door Unlock
- Memory Remo ...
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, including the seatback recliner and lumbar, both outside
mirrors, power steering column, and the throttle and brake pedals.
See Power Mirrors ...