Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Low-Beam Headlamps/Daytime Running Lamps (DRL), High-Beam Headlamps (Base)
1. From the back side of the headlamp assembly, remove the top cap to
replace the low-beam headlamp/DRL bulb.
2. From the back side of the headlamp assembly, remove the bottom cap to
repl ...
Starting the Engine Using Remote Start
1. Press and release on the RKE transmitter.
2. Within two seconds, press and hold until the turn signal lamps flash. This
confirms the request to remote start the vehicle has been received. If the
...
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has anti ...






