Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Vehicle Care
To help keep the vehicle looking
like new, vehicle care products
are available from your dealer.
For information on how to clean and
protect the vehicle’s interior and
exterior, see Interior ...
Infants and Young Children
Everyone in a vehicle needs protection! This includes infants and all other children.
Neither the distance traveled nor the age and size of the traveler changes the need,
for everyone, to use safe ...
Keyless Unlocking
With the keyless access transmitter
within 1m (3 ft), approach the front
door and pull the handle to unlock
and open the door. On some
models there is a touch sensor on
the door handle. If t ...