Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
CALIBRATING DRIVE IN
CIRCLES
This message displays when
calibrating the compass. Drive the
vehicle in circles at less than 8 km/h
(5 mph) to complete the calibration.
See Compass for more
information. ...
Retained Accessory Power (RAP)
These accessories can be used after the engine is turned off:
- Audio system (up to 10 minutes or driver door is opened).
- Power windows, sunroof (if equipped), and power outlets (up to 10 minu ...
Services Not Included in Roadside Service
Impound towing caused by violation of any laws.
Legal fines.
Mounting, dismounting, or changing of snow tires, chains, or other traction
devices.
Towing or services for vehicles driven on ...






