Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Initial Drive Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which ...
Roadside Service (Mexico)
As a new owner, your vehicle is automatically enrolled in the Roadside
Assistance program.
The services are available at no cost under the terms and conditions of the
program. The Roadside Assist ...
Universal Remote System
The Universal Home Remote
System allows for garage door
openers, security systems, and
home automation devices to be
programmed to work with these
buttons in the vehicle.
See Universal Re ...






