Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Brake Assist
This vehicle has a brake assist feature designed to assist the driver in
stopping or decreasing vehicle speed in emergency driving conditions. This
feature uses the stability system hydraulic brake ...
Object Detection System Messages
PARK ASSIST OFF
This message displays when the park assist system has been turned off or
when there is a temporary condition causing the system to be disabled. See
Ultrasonic Parking Assist.
S ...
Consistency of Readings
Always check the fluid level at least twice using the procedures described. Consistency
(repeatable readings) is important to maintaining proper fluid level. If fluid is
added, it may take 15 minu ...






