Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
License Plate Lamp
(Wagon)
To replace one of these bulbs:
1. Open the liftgate. See Liftgate for more
information.
Passenger Side Shown, Driver Side Similar
2. Push the left end of the lamp
assembly toward the right.
...
Cadillac Premium Care Maintenance
the Cadillac Premium Care Maintenance. It is a maintenance program that
covers select maintenance services during the first 4 years or 80 000 km
(50,000 mi), whichever comes first.
Cadillac Premi ...
Heated Steering Wheel
For vehicles with a heated steering wheel, the button for this feature is
located on the steering wheel.
(Heated Steering Wheel): Press to turn the heated steering wheel on or
off. A light on ...