Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Battery Replacement
    Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter. Replace the battery if the REPLACE BATTERY IN REMOT ...

    Automatic Headlamp System
    When it is dark enough outside, the automatic headlamp system turns on the headlamps at the normal brightness, along with the taillamps, sidemarker, parking lamps, and the instrument panel l ...

    Exterior & Styling
    When I saw the first press images of the all-new Escalade, I was aghast. The new front grille seemed way too extravagant for what is essentially an all-American SUV. Then I saw it in black-metalli ...