Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Arming the System
To arm the system:
1. Open the door.
2. Lock the door with the
transmitter. The security light
should come on and stay on.
3. Close all doors. The security
light should go off after about
3 ...
License Plate Lamp
(Coupe and Sedan)
To replace one of these bulbs:
1. Push the tab to remove the
license plate lamp.
2. Turn the license plate lamp
assembly down to remove it.
3. Turn the socket
counterclockwise and remove it ...
Traction Control
System (TCS)
The vehicle has a Traction Control
System (TCS) that limits wheel spin.
This is especially useful in
slippery road conditions. On a
rear-wheel-drive vehicle, the system
operates if it senses ...