Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Glass Replacement
If the windshield or front side glass must be replaced, see your dealer to determine
the correct replacement glass. ...
Rear Seats
Split Folding Seatbacks
With this feature, either side of the rear seatback can be folded down for
more cargo space.
Folding the Seatbacks
Notice: Folding a rear seat with the safety belts s ...
Engine Compartment
Fuse Block
(CTS Coupe and Sedan)
The underhood fuse block is
located on the left side of the engine
compartment.
Lift the fuse block cover to access
the fuses.
The vehicle may not be equipped
with all of the fuses and rel ...