Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Cadillac Premium
Care Maintenance
Your vehicle comes with the
Cadillac Premium Care
Maintenance. It is a maintenance
program that covers select
maintenance services during
the first 4 years or 80 000 km
(50,000 mi), whiche ...
Liftgate
Manual Liftgate Operation
For vehicles without keyless access, unlock the vehicle before opening the
liftgate.
Press the touch pad located in the handle of the liftgate, above the license
plat ...
Remote Control Buttons
(Power): Press this button to turn
the video screen on and off.
(Illumination): Press this button
to turn the remote control backlight on. The backlight automatically times out after
7 to 10 ...