Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Before Driving
The RSE is for rear seat passengers only. The driver cannot safely view the
video screen while driving.
In severe or extreme weather conditions the RSE system may not work until
the temperature i ...
Locking Feedback
This allows selection of what type of feedback is given when locking the
vehicle with the RKE transmitter.
Press the MENU/SELECT knob when Locking Feedback is highlighted. Turn the
knob to select ...
Safety Belt Extender
If the vehicle's safety belt will fasten around you, you should use it.
But if a safety belt is not long enough, your dealer will order you an
extender. When you go in to order it, take the heavie ...






