Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Remote Start Auto Heated Seats
When on, this feature will turn the heated seats on when using remote start
on cold days.
Press the MENU/SELECT knob when Remote Start Auto Heated Seats is
highlighted. Turn the knob to select On ...
Special Application Services
. Severe Commercial Use Vehicles Only: Lubricate chassis components every 5
000 km/3,000 mi.
- Have underbody flushing service performed once a year. ...
Removing the Flat Tire and Installing the Spare Tire
Take off the wheel cover or center cap, if the vehicle has one, to reach the
wheel bolts.
1. Do a safety check before proceeding. See If a Tire Goes Flat for more
information.
2. Turn the wheel ...






