Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Service Parts Identification Label
This label, on the inside of the glove box, has the following information:
Vehicle Identification Number (VIN).
Model designation.
Paint information.
Production options and special equipment ...
Dolly Towing (Front-Wheel—Drive Vehicles)
To tow the vehicle from the front with the rear wheels on the ground, do the
following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
See Shifting Into Park.
3. ...
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check before
proceeding. See If a Tire
Goes Flat
2. Use the wrench to loosen all of
the wheel nuts. Do not remove
them yet.
3. Find the jacking location using
the diagra ...