Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
When the System Does Not Seem
to Work Properly
Occasional missed alerts can
occur under normal circumstances
and will increase in wet conditions.
The system does not need to be
serviced due to an occasional
missed alert. The number of mis ...
Starting the Vehicle with a Low Transmitter Battery
If the transmitter battery is weak, the DIC may display NO REMOTE DETECTED
when you try to start the vehicle. The REPLACE BATTERY IN REMOTE KEY message
may also be displayed at this time.
To star ...
Automatic
Transmission
The shift lever is located on the
center console between the front
seats.
There are several different positions
for the shift lever.
P (Park): This position locks the
rear wheels. Use this ...