If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed
in this section. Customer assistance is available Monday through Friday, 08:00 to
20:00 hours, and Saturdays from 08:0 ...
If a Tire Goes Flat
It is unusual for a tire to blow out while driving, especially if the tires are
maintained properly. See Tires . If air goes out of a tire, it is much
more likely to leak out slowly. But if ...
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s
systems and components.
See Recommended Fluids and
Lubricants for
GM approved fluids.
- Engine oil and windshield
washer fluid ...






