If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Service Publications Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair information on the engines, transmission,
axle, suspension, brakes, electrical, steering, body, etc.
Service Bulletins
Service Bullet ...
Engine Cooling System Messages
Notice: If you drive the vehicle while the engine is overheating, severe engine
damage may occur. If an overheat warning appears on the instrument panel cluster
and/or DIC, stop the vehicle as soo ...
All-Wheel Drive
If the vehicle has this feature, engine power is sent to all four wheels when
extra traction is needed. This is like four-wheel drive, but there is no separate
lever or switch to engage or disenga ...






