If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Lamps On Reminder
    This light comes on whenever the parking lamps are on. See Exterior Lamps Off Reminder for more information. ...

    Detailed Areas
    Road network attributes are contained in the map database for detailed areas. Attributes include information such as street names, street address, turn restrictions, etc. A detailed area includes ...

    LEARN DELAY ACTIVE WAIT XX MIN (MINUTES)
    If the vehicle has the keyless access system, this message displays when matching new transmitters to the vehicle. See the Keyless Access information for Remote Keyless Entry (RKE) System O ...