If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Keyless Locking
If the vehicle has the keyless access system, this feature allows you to
select whether the doors automatically lock during normal vehicle exit. When
the vehicle is turned off and all doors become c ...
Vehicle Positioning
At times, the position of the vehicle on the map may be inaccurate due to one
or more of the following reasons:
Road system has changed.
Vehicle is driving on slippery road surfaces such as in ...
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, repla ...






