If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
Calling for Service
When callin ...
Vehicle Overview
Going more than a decade without one, Cadillac added a two-passenger sports
car to its lineup for 2004. Named the XLR, the retractable-hardtop coupe gave
Cadillac a luxury roadster with a performa ...
Passing
More passing distance is needed when towing a trailer. The combination will not
accelerate as quickly and is longer so it is necessary to go much farther beyond
the passed vehicle before returning ...






