If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Receiving a Call
When an incoming call is received, the audio system mutes and a ring tone is
heard in the vehicle.
- Press to answer the call.
- Press to ignore a call. ...
Fabric/Carpet
Start by vacuuming the surface using a soft brush attachment. If a rotating brush
attachment is being used during vacuuming, only use it on the floor carpet. Before
cleaning, gently remove as much ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and
who use Text Telephones (TTYs), Cadillac has TTY equipment available at its
Customer Assistance Center. Any TTY user can com ...






