If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Rear Seat Entertainment (RSE) System (Headrest DVD)
    Vehicles with an RSE system include two head restraint video display screens with integrated DVD players, auxiliary inputs, two wireless headphones, and a remote control. This system works indepen ...

    Fuel Economy Mode
    The vehicle may have a fuel economy mode. When engaged, fuel economy mode can improve the vehicle's fuel economy. Pressing the eco button by the shift lever will engage fuel economy mode. Whe ...

    Finish Damage
    Quickly repair minor chips and scratches with touch-up materials available from your dealer to avoid corrosion. Larger areas of finish damage can be corrected in your dealer's body and paint ...