If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Vehicle Load Limits
    It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo and all nonfactory–ins ...

    Programming the Power Windows
    If the vehicle battery has been recharged, disconnected or not working, the front power windows will need to be reprogrammed for the express-up feature to work. Before reprogramming, replace ...

    Heated and Ventilated Seats
    Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar If available, the buttons are on the climate control panel. To operate, the ignition must be on. : Press to heat the seat ...