If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Horn
    Pressaon the steering wheel pad to sound the horn. ...

    Voice Pass-Thru
    Voice pass—thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts ...

    Driving on Grades
    Reduce speed and shift to a lower gear before starting down a long or steep downgrade. If the transmission is not shifted down, the brakes might get hot and no longer work well. Vehicles can tow ...