If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Roof Rack System
WARNING
If something is carried on top of the vehicle that is longer or wider than the
roof rack—like paneling, plywood, or a mattress—the wind can catch it while the
vehicle is being driven. The ...
Ending a Call
Press to end a call. ...
Questions and Answers About Safety Belts
Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt?
A: You could be— whether you are wearing a safety belt or not. Your chance of
being conscious during and after a cra ...






