If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Universal Remote System
    The Universal Home Remote System allows for garage door openers, security systems, and home automation devices to be programmed to work with these buttons in the vehicle. See Universal Re ...

    Manual Operation of Power Liftgate
    To change the liftgate to manual operation, press OFF on the liftgate switch. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and closed. To ope ...

    Instrument Panel Illumination Control
    The instrument panel brightness knob is located on the instrument panel next to the steering column. (Instrument Panel Brightness): Turn the knob clockwise or counterclockwise to brighten ...