If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Wagon Model
    Pull the lever toward you to spray washer fluid on the windshield. The spray continues until the lever is released. The wipers will run a few times. WASHER FLUID LOW ADD FLUID displays on th ...

    Automatic Door Locks
    For vehicles with an automatic transmission, the doors will lock automatically when all doors are closed, the ignition is on, and the shift lever is moved out of P (Park). The doors will auto ...

    Obstacle Detection Features
    If the liftgate encounters an obstacle during a power open or close cycle, a warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position. Af ...