If a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.
Give only the necessary information to police and other parties involved in the crash.
For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).
Gather the following information:
- Driver name, address, and telephone number.
- Driver license number.
- Owner name, address, and telephone number.
- Vehicle license plate number.
- Vehicle make, model, and model year.
- Vehicle Identification Number (VIN).
- Insurance company and policy number.
- General description of the damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts.
See “Collision Parts” earlier in this section.
If the airbag has inflated, see What Will You See after an Airbag Inflates?.
See also:
Door Locks (Coupe)
WARNING!
Unlocked doors can be
dangerous.
- Passengers — especially
children — can easily open
the doors and fall out of a
moving vehicle. When a door
is locked it will not open.
You incr ...
Service Parts Identification Label
This label, on the inside of the glove box, has the following information:
Vehicle Identification Number (VIN).
Model designation.
Paint information.
Production options and special equipment ...
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Div ...






