If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada) or Roadside Service (Mexico).

Gather the following information:

- Driver name, address, and telephone number.

- Driver license number.

- Owner name, address, and telephone number.

- Vehicle license plate number.

- Vehicle make, model, and model year.

- Vehicle Identification Number (VIN).

- Insurance company and policy number.

- General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts.

See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?.

    See also:

    Trailer Towing
    If the vehicle is a hybrid, see the hybrid supplement for more information. Do not tow a trailer during break-in. See New Vehicle Break-In   for more information. WARNING The drive ...

    Airbag System
    The vehicle has the following airbags: - A frontal airbag for the driver. - A frontal airbag for the outboard front passenger. - A seat-mounted side impact airbag for the driver. - A seat-mo ...

    Charging System Light
    The charging system light comes on briefly when the ignition is turned on, but the engine is not running, as a check to show the light is working. The light turns off when the engine is sta ...