Reactivation for Subsequent Owners

Push speak to an Advisor as soon as and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle.

The Advisor will update vehicle records and will explain the OnStar service offers and options available.

    See also:

    Retrieve My Number
    1. Push . System responds: “OnStar ready.”. 2. Say “My Number.” System responds: “Your OnStar Hands-Free Calling number is.” ...

    Dual Tone Multi-Frequency (DTMF) Tones
    The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu-driven phone system. Account numbers can also be stored ...

    Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can com ...