Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Secondary Latch System
This vehicle has an underbody-mounted tire hoist assembly equipped with a secondary
latch system. It is designed to stop the spare tire from suddenly falling off your
vehicle. For the secondary la ...
Chime Volume
This allows the selection of the chime volume level.
Press the MENU/SELECT knob when Chime Volume is highlighted.
Turn the knob to select Normal or High. Press the knob to confirm and go
back t ...
Checking Coolant in the
Intercooler System (CTS-V)
The vehicle must be on a level
surface when checking the
coolant level.
The super charged engine
intercooler coolant fill neck is
located in the engine compartment
on the passenger side of ...