Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Climate and Air Quality
    Select the Climate and Air Quality menu and the following will be displayed: - Auto Fan Speed - Air Quality Sensor - Remote Start Auto Seat Cool - Remote Start Auto Heated Seats - Auto Defog - ...

    Engine Cover
    Engine Cover (CTS) To remove: 1. Remove the oil fill cap (A). 2. Raise the right front corner of the engine cover (B) to release it from the ball stud. 3. Pull the engine cover (B) forward ...

    Steering Wheel Adjustment
    Push the control up or down to tilt the steering wheel up or down. To set the memory position, see Vehicle Personalization  . ...