Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Playing Audio CD
    When an audio CD is playing, the display shows the current track and the amount of time that track has been playing, the total amount of time on the disc, and the current time running on the disc. ...

    Safety
    Side-impact airbags are installed in the seats. The seat belts have powered pretensioners. Four-channel all-disc antilock brakes, traction control and a stability system are standard. ...

    Wood Panels
    Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Keep belts clean and dry. WARNING Do not bleach or dye safety belts ...