Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
ACCESSORY MODE ACTIVE
If the vehicle has the keyless
access system, this message
displays when the accessory mode
is active. See Ignition Positions
(Key Access) or
Ignition Positions (Keyless Access) for more inf ...
Control Buttons
The knobs and buttons used to
control the radio are:
(XM): Press to choose the
XM band (if equipped).
TUNE/TONE: Turn to search for
stations. Press to enter the
Tone menu.
MENU/SELECT: Tur ...
Headlamp Washer
For vehicles with headlamp washers, they are located to the side of the
headlamps.
The headlamps must be on in order to use the headlamp washers.
If the headlamps are not on, only the windshiel ...






