Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Exiting the Feature
Settings Menu
The feature settings menu will be
exited when any of the following
occurs:
- The vehicle is no longer in
ON/RUN.
- The trip/fuel or vehicle
information DIC buttons are
pressed.
- The end ...
Running the Vehicle While Parked
It is better not to park with the engine running. But if you ever have to, here
are some things to know.
WARNING
Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engin ...
Grade Braking
The Grade Braking shift modes can be activated by pressing the button on the
end of the shift control lever. While in Range Selection Mode, Grade Braking is
deactivated allowing the driver to sele ...






