Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Ultrasonic Parking Assist
If available, Ultrasonic Front and Rear Parking Assist (UFRPA) uses sensors
on the front and rear bumpers to detect objects while parking the vehicle. It
operates at speeds less than 8 km/h (5 mph). ...
Volume Control
VOL/ (Volume/Power): Turn
clockwise or counterclockwise to
increase or decrease the volume. ...
STEP ON BRAKE TO RELEASE PARK BRAKE
For vehicles with the electric parking
brake, this message displays if you
try to release the park brake system
without first pressing the brake
pedal. See the electric parking
brake informa ...






