Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety Belts
Refer to the following sections for important information on how to use
safety belts properly:
- Safety Belts
- How to Wear Safety Belts Properly
- Lap-Shoulder Belt
- Lower Anchors and Tet ...
Brake Pedal Travel
See your dealer if the brake pedal does not return to normal height, or if there
is a rapid increase in pedal travel. This could be a sign that brake service might
be required. ...
Services Specific to
Canadian-Purchased Vehicles
- Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
- Lock-Out Service: Vehicl ...