Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Lamps On Reminder
    For vehicles with the lamps on reminder light, it comes on when the lights are in use. ...

    Removing and Replacing the Floor Mats
    1. Pull up on the rear of the floor mat to unlock the retainer and remove. 2. Reinstall by lining up the floor mat retainer opening over the carpet retainer and snap into position. 3. Ma ...

    Hydraulic Power Steering
    Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid Power Steering Fluid  . If power steering assist is lost because the engine stops or the power s ...