Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Maintenance
    Passenger Compartment Air Filter The filter removes dust, pollen, and other airborne irritants from outside air that is pulled into the vehicle. The filter should be replaced as part of routine ...

    Cleaning the Components
    Use care when touching or cleaning the components such as the DVD player or the discs. Do not use DVD lens cleaners for DVD players because the lens of the DVD optics can become contaminated by l ...

    Remote Keyless Entry (RKE) System Operation (Key Access)
    The Remote Keyless Entry (RKE) transmitter works up to 20m (65 ft) away. Other conditions can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System. Wagon Simil ...