Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
REPLACE BATTERY IN
REMOTE KEY
This message displays when the
battery in the Remote Keyless
Entry (RKE) or keyless access
transmitter needs to be replaced.
To replace the battery, see “Battery
Replacement” under Remote
K ...
Online Owner Center
Manage your vehicle (U.S.)
at cadillac.com. Click on
“Owners,” then “Manage my
Cadillac/Owners Login.”
Information and services
customized for your specific
vehicle — all in one convenient ...
If the On Indicator is Lit for a Child Restraint
If a child restraint has been installed and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as bl ...






