Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Hands-Free Calling
1. Push . System responds:
“OnStar ready.”.
2. Say “Dial.” System responds:
“Please say the name or number
to call.”.
3. Say the entire number without
pausing, including a “1” and the
area c ...
Horn
To sound the horn, press the center pad on the steering wheel. ...
Pulling a Trailer
Here are some important points:
- There are many laws, including
speed limit restrictions that apply
to trailering. Check for legal
requirements with state or
provincial police.
- Do not tow ...






