Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Automatic Transmission
Shift Lock Control
Function Check
WARNING!
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check,
be sure there is enough r ...
Engine Cooling System Messages
Notice: If you drive the vehicle while the engine is overheating, severe engine
damage may occur. If an overheat warning appears on the instrument panel cluster
and/or DIC, stop the vehicle as soo ...
Playing a CD
Selecting a CD Track
Tracks can be selected using the
seek buttons, TUNE/TONE knob,
or MENU/SELECT knob.
To use the seek buttons:
Press to go to the start
of the current track, if more than ...