Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Charging System Light
This light comes on briefly when the ignition key is turned to START, but the
engine is not running, as a check to show it is working.
If it does not, have the vehicle serviced by your dealer.
T ...
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, outside
mirrors, and the power steering
column, if equipped, to the
desired driving positions.
2. Press and hold “1” until
two beeps sound.
3 ...
Extending Engine Run Time
To extend the engine run time by
10 minutes, repeat Steps 1 and 2
while the engine is still running.
The engine run time can only be
extended if it is the first remote start
since the vehicle ...