Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Compass
    The vehicle may have a compass display in the Driver Information Center (DIC). See Compass. ...

    Distinctive design
    Escalade has a sleeker, cleaner and more athletic form with improved aerodynamics while appearing smaller in stature. It is instantly identifiable and incorporates styling cues from the landmark S ...

    Overview
    A. (Power/Volume) B. (Eject) C. Mark Touch Screen Button D. (Zoom In) Touch Screen Button E. Map Scale F. North Up/Heading Up Symbol G. No GPS Symbol H. Full map Touch Screen Button I. So ...