Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
When to Check Lubricant
Refer to Maintenance Schedule to determine how often to check the
lubricant. ...
Retrieve My Number
1. Push . System responds:
“OnStar ready.”.
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.” ...
Owner Checks and Services
At Each Fuel Stop
- Check the engine oil level.
See Engine Oil.
Once a Month
- Check the tire inflation
pressures. See Tire Pressure.
- Inspect the tires for wear.
See Tire Inspection.
- Chec ...






