Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Lockout Protection
If the power door lock switch is
pressed when the key is in the
ignition and a door is open, all the
doors will lock and only the driver
door will unlock. If the doors are
closed, they can b ...
Vehicle Customization
Some vehicle features can be programmed by using the DIC buttons next to the
steering wheel. These features include:
Language
Door Lock and Unlock Settings
RKE Lock and Unlock Feedback
Lig ...
Trademarks and License Agreements
Manufactured under license under U.S. Patent #'s: 5,451,942; 5,956,674;
5,974,380; 5,978,762; 6,487,535 & other U.S. and worldwide patents issued
& pending. DTS and the Symbol are regist ...






