Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Low-Profile Tires
If the vehicle has P235/50R18,
245/45ZR19, P245/45R19,
255/40ZR19, P265/45R18,
275/40ZR19 or 285/35ZR19 size
tires, they are classified as
low–profile tires. These tires are
designed for v ...
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger,
located in the rear window.
Make sure that the inside surface of
the rear window is not scratched
and that the lines on the glas ...
Adaptive Forward
Lighting (AFL)
The Adaptive Forward Lighting
System (AFL) pivots the headlamps
horizontally to provide greater road
illumination while turning. To enable
AFL, set the exterior lamp switch on
the multifunct ...