Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Uniform Tire Quality Grading
Quality grades can be found where applicable on the tire sidewall between
tread shoulder and maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
The following info ...
Dolly Towing
(Rear-Wheel-Drive Vehicles)
Use the following procedure to dolly
tow a rear-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Put the rear w ...
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Service (U.S. and Canada) or Roadside Service
(Mexico).
To ge ...