Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Running the Vehicle
While Parked
It is better not to park with the
engine running. But if you ever have
to, here are some things to know.
WARNING!
Idling a vehicle in an enclosed
area with poor ventilation is
dangerous. Eng ...
Driver Safety Belt Reminder Light
There is a driver safety belt
reminder light on the instrument
panel cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their ...
Care of Safety Belts
Keep belts clean and dry.
WARNING!
Do not bleach or dye safety belts.
It may severely weaken them.
In a crash, they might not be able
to provide adequate protection.
Clean safety belts only wit ...