Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Reverse Tilt Mirror
This allows you to turn the reverse tilt mirror feature on or off. When on,
both the driver and passenger mirrors will tilt downward when vehicle is
shifted to R (Reverse) to improve visibility of t ...
Power Door Locks
Select Power Door Locks and the following will be displayed:
- Unlocked Door Anti Lock Out
- Auto Door Unlock
- Delayed Door Lock ...
Shutting the Engine Off After a Remote Start
To cancel a remote start, do any of the following:
- Press until the parking lamps turn off.
- Turn on the hazard warning flashers.
- Turn the vehicle on and then back off. ...