Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Removing the Spare Tire and
Tools (Sedan)
Sedan
A. Wing Nut
B. Spare Tire
C. Jack
D. Wheel Wrench
E. Extension (If Equipped)
F. Strap
To access the spare tire and jacking
equipment:
1. Remove the spare tire cover.
2. Remove the f ...
Ultrasonic Parking Assist
If available, the Ultrasonic Front and Rear Parking Assist (UFRPA) system
assists the driver with parking and avoiding objects.
UFRPA operates at speeds less than 8 km/h (5 mph). The sensors on th ...






