Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
SUSPENSION MODE TOUR
(CTS-V ONLY)
This message will be displayed
when touring mode is selected
using the Magnetic Ride Control
button in the center of the
instrument panel. See Magnetic
Ride Control for more
information. ...
Power Lumbar
To adjust the lumbar support,
if equipped:
- Press and hold the top of the
control (B) to increase support to
the top of the seatback and
decrease support to the bottom
of the seatback.
- ...
Map Data Updates
The navigation map database is stored on a compact flash card. It is usable only
in this type of navigation system, and will not function in other electronic devices.
The map in the vehicle was ins ...