Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an
appointment. By scheduling a service appointment and advising the service consultant
of your transportation needs, yo ...
Programming without a Recognized Transmitter
United States owners are permitted
to program a new transmitter to
their vehicle when a recognized
transmitter is not available.
The Canadian immobilizer
standard requires that Canadian
own ...
Rear Vision Camera Location
The camera is located above the
license plate.
The area displayed by the camera is
limited and does not display objects
that are close to either corner or
under the bumper. The area
displ ...