Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
OnStar®
If the vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash-like situations.
The OnStar Terms and Conditions
provides information on data ...
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push and ask an Advisor.
Advisors can speak French or
Spanish. ...
How the System Works
The SBZA symbol lights up in the side mirrors when the system detects a vehicle
in the side blind zone, indicating it may be unsafe to change lanes. Before making
a lane change, check the SBZA dis ...