Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Up-Shift Light
The vehicle may have an up-shift
light. It indicates when to shift to
the next higher gear for best fuel
economy.
See Manual Transmission for more information.
For the CTS-V, the tracer ligh ...
Why Safety Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, ...
Windows
WARNING!
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
...