Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Adjusting the Speakers
(Balance/Fade)
BAL/FADE (Balance/Fade):
To adjust balance or fade:
1. Press the TUNE/TONE knob
until the speaker control tabs
display.
2. Continue pressing the TUNE/
TONE knob, or press the softkey
under ...
Headlamps
Base Headlamp Assembly (Front View
Passenger Side)
A. Low—Beam Headlamp/Daytime Running Lamp (DRL)
B. High—Beam Headlamp
C. Turn Signal Lamp
Base Headlamp Assembly (Rear View
Passeng ...
Vehicle Speed Messages
ICE POSSIBLE DRIVE
WITH CARE
This message displays when the
outside temperature is cold enough
to create icy road conditions.
Adjust your driving accordingly.
SPEED LIMITED TO
XXX KM/H (MPH ...






