Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Windows
    WARNING! Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death ...

    Maintenance Schedule
    Owner Checks and Services At Each Fuel Stop . Check the engine oil level. See Engine Oil  . Once a Month . Check the tire inflation pressures. See Tire Pressure  . . Inspect the tires f ...

    Trunk Release
    The remote trunk release button is on the driver door, inside the storage compartment under the armrest. Vehicles with an automatic transmission, the shift lever must be in P (Park) or N ...