Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety
Eight airbags are standard, with two more optional. Antilock brakes and an
electronic stability system are standard. Options include adaptive cruise
control with forward collision warning, lane de ...
Automatic Door Locks
The vehicle may have an automatic lock/unlock feature. This feature can be programmed
using the Driver Information Center (DIC). See Vehicle Personalization
for more information on DIC ...
Tire Inspection
We recommend that the tires, including the spare tire, if the vehicle has
one, be inspected for signs of wear or damage at least once a month.
Replace the tire if:
- The indicators at three or ...