Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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Seek Tuning
Press or
to go to
the next or previous station.
Selecting a Station by Station List
The infotainment system can list all
XM stations.
To select a station from the
station list ...
Rear Compartment
Fuse Block
(CTS Coupe and Sedan)
The rear compartment fuse block is
located on top of the battery, on the
right side of the trunk. The battery
access door must be removed to
access the fuse block.
The vehicle may not be equi ...
Steps for Determining Correct
Load Limit
1. Locate the statement
“The combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2. Determine the combined
weight of the driver and
...