Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Obstacle Detection Features
If the liftgate encounters an obstacle during a power open or close cycle, a
warning chime will sound and the liftgate will automatically reverse direction to
the full closed or open position. Aft ...
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See “Replace Battery In Remote
Key” under Key and Lock Messages for additional
information.
Notice: When ...
Vehicle Speed Messages
SELECTED SPEED LIMIT EXCEEDED
This message is displayed when the vehicle speed is greater than the set
speed. See "Speed Warning" under Driver Information Center (DIC). ...