Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
All-Wheel-Drive Vehicles
Dinghy and Dolly Towing
Notice: Towing an all-wheel-drive vehicle with all four wheels on the ground,
or even with only two of its wheels on the ground, will damage drivetrain components.
Do ...
Used Replacement Wheels
WARNING
Replacing a wheel with a used one is dangerous. How it has been used or how far
it has been driven may be unknown. It could fail suddenly and cause a crash. When
replacing wheels, us ...
Cargo Cover (Wagon)
The cargo cover can be used to
cover items in the cargo area.
To install the cargo cover:
1. Hold the cartridge with the
pull-out shade toward the rear
of the vehicle.
2. Align the cartridg ...