Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Manual Transmission
If the vehicle has a manual
transmission, the shift lever is
located on the center console
between the front seats.
The following explains how to
operate the manual transmission.
CTS
CT ...
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the engine oil needs to be changed.
When you change the engine oil, be sure to reset the Oil Life System.
See Engine Oil Life System, Driver ...
Vehicle Personalization
Vehicle customization allows certain
features to be programmed for one
preferred setting.
Only the customization options
available will be displayed on
the DIC.
The default settings were pre ...