Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
The mirrors are accidentally obstructed while folding.
They are accidentally manually folded/unfolded.
The mirrors will not stay in the unfolded position.
...
Lateral Acceleration (CTS-V Only)
Lateral Acceleration measures
the force of a turn or corner.
For example, when turning right, it
forces to the left. This gauge
displays the “g” force from 0.0 g
to 2.0 g. ...
Vehicle Locator Lights
This allows the vehicle locator lights to be turned on or off.
Press the MENU/SELECT knob when Vehicle Locator Lights is highlighted. Turn
the knob to select On or Off. Press the knob to confirm a ...






