Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
SBZA Messages
The following messages may
appear on the infotainment display:
SIDE BLIND ZONE ALERT
SYSTEM OFF: This message
indicates that the driver has turned
the system off.
SIDE BLIND ZONE ALERT
SYS ...
Backing Up
Hold the bottom of the steering wheel with one hand. To move the trailer to
the left, move that hand to the left. To move the trailer to the right, move
your hand to the right. Always back up slowly ...
Off-Road Driving
All-wheel-drive vehicles can be used for off-road driving. Vehicles without all-wheel
drive and vehicles not equipped with All Terrain (AT) or On-Off Road (OOR) tires
must not be driven off-road e ...