Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Tire Rotation and Required
Services Every 12 000 km/7,500 mi
Rotate the tires, if recommended
for the vehicle, and perform the
following services. See Tire
Rotation.
- Check engine oil level and oil
life percentage. If needed,
change engine oil and f ...
Special Application Services
. Severe Commercial Use Vehicles Only: Lubricate chassis components every 5
000 km/3,000 mi.
- Have underbody flushing service performed once a year. ...
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information say
“Help” while you are in a voice
recognition menu. ...