Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Remote Control
To use the remote control, aim at the remote sensor located on top center of
the video display screen and press the desired button.
Objects blocking the line-of-sight can affect the function of the ...
ELECTRONIC KEY NOT
DETECTED RESTART
ALLOWED
If the vehicle has the keyless
access system, this message
displays when the keyless access
transmitter is not detected inside the
vehicle while you are trying to turn
the ignition off. The ...
Fabric/Carpet
Start by vacuuming the surface using a soft brush attachment. If a rotating brush
attachment is being used during vacuuming, only use it on the floor carpet. Before
cleaning, gently remove as much ...