General Information

For service and parts needs, visit your dealer. You will receive genuine GM parts and GM-trained and supported service people.

Genuine GM parts have one of these marks:

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See also:

Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Divi ...

Exterior
Built on the same platform as the Chevrolet Suburban and GMC Yukon XL, the Escalade ESV stretches 20.4 inches longer than the regular Escalade. Fourteen of those inches go to extending the wheelba ...

Automatic Transmission Shift Lock Control Function Check
WARNING! When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough r ...