See also:

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer ...

Liftgate
The liftglass or liftgate cannot be opened if the rear wiper is in motion. Attempting to open the liftglass or liftgate while the rear wiper is in motion will cause the release of the liftglass ...

Interior Glass
To clean, use a terry cloth fabric dampened with water. Wipe droplets left behind with a clean dry cloth. Commercial glass cleaners may be used, if necessary, after cleaning the interior glass wit ...