Potential Issues

Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle.

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    SIDE BLIND ZONE ALERT SYSTEM TEMPORARILY UNAVAILABLE
    This message indicates that the SBZA system is disabled because the sensor is blocked and cannot detect vehicles in the blind zone. The sensor may be blocked by mud, dirt, snow, ice, or slush ...

    Steps for Determining Correct Load Limit
    1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard. 2. Determine the combined weight of the driver and passengers ...

    When the System Does Not Seem To Work Properly
    The RVC system might not work properly or display a clear image if: The RVC is turned off. See “Turning the RVC System On or Off” earlier in this section. It is dark. The sun or the beam of ...