Customer Assistance Offices (U.S. and Canada)

Cadillac SRX / Cadillac SRX Owners Manual / Customer Information / Customer Information / Customer Assistance Offices (U.S. and Canada)

Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:

United States

Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994

Canada

General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112

Overseas

Please contact the local
General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.

Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805

    See also:

    Airbag System Check
    The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light  . Notice: If an airbag covering i ...

    New Vehicle Break-In
    Follow these recommended guidelines during the first 2 414 km(1,500 miles) of driving this vehicle. Parts have a break-in period and performance will be better in the long run. For the firs ...

    Automatic Dimming Mirror
    The vehicle has an automatic dimming mirror. The driver outside mirror automatically adjusts for the glare of headlamps behind you. This feature is controlled by the on and off setting on the insi ...