When the System Does Not Seem to Work Properly

The rear vision camera system might not work properly or display a clear image if the following occurs:

- It is dark.

- The sun or the beam of headlamps is shining directly into the camera lens.

- Ice, snow, mud, or anything else builds up on the camera lens.

Clean the lens, rinse it with water, and wipe it with a soft cloth.

- The back of the vehicle is in an accident. The position and mounting angle of the camera can change or the camera can be affected. Be sure to have the camera and its position and mounting angle checked at your dealer.

- There are extreme temperature changes.

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    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service p ...