Scheduling Service Appointments (U.S. and Canada)

Cadillac SRX / Cadillac SRX Owners Manual / Customer Information / Customer Information / Scheduling Service Appointments (U.S. and Canada)

When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.

If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.

    See also:

    Reporting Safety Defects to the United States Government
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

    Securing the Child Within the Child Restraint
    WARNING! A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions that came wi ...

    TTY Users
    OnStar has the ability to communicate to the deaf, hard–of–hearing, or speech–impaired customers while in the vehicle. The available dealer–installed TTY system can provide in-vehicle acces ...