Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Replacing LATCH System Parts After a Crash
WARNING
A crash can damage the LATCH system in the vehicle. A damaged LATCH system may
not properly secure the child restraint, resulting in serious injury or even death
in a crash. To help ...
Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in the
Roadside Servic ...
Service Vehicle Messages
SERVICE AC SYSTEM
This message is displayed if there is a problem with the air conditioning
system. Take the vehicle to your dealer for service.
SERVICE POWER STEERING
This message is displa ...






