Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
When Should an Airbag Inflate?
Frontal airbags are designed to inflate in moderate to severe frontal or
near frontal crashes to help reduce the potential for severe injuries mainly to
the driver's or front outboard passenger's he ...
Memory Remote Recall
The memory feature can recall the driver seat, outside mirrors, power steering
column, and pedals to stored positions when entering the vehicle.
To activate, unlock the driver door with the Remote ...
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cu ...