Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
See also:
Vehicle Overview
Cadillac created a new niche for itself in 2002 by borrowing a concept from
Chevrolet and giving it the full luxury treatment. Chevrolet had already
launched its Avalanche, and Cadillac followed w ...
Storing Radio Station Presets
To set preset radio stations, do the following:
1. Press to turn the system on.
2. Press AUDIO and select the desired band (AM, FM, or XM (if equipped)).
3. Use the (tuning) knob,
, or
(Seek) ...
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from ...






