Reporting Safety Defects to the United States Government

Cadillac SRX / Cadillac SRX Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E.

Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Airbag Readiness Light
    This light shows if there is an electrical problem with the airbag system. The system check includes the airbag sensor(s), passenger sensing system, the pretensioners, the airbag modules, th ...

    Shifting out of Park
    This vehicle is equipped with an automatic transmission shift lock control system. The shift lock control is designed to prevent movement of the shift lever out of P (Park), unless the ignition is i ...

    V-6 Power
    The CTS coupe's standard 3.6-liter V-6 moves this two-door smartly enough, but it doesn't necessarily feel like there's a 304-horsepower engine under the hood. With a curb weight of around 4,000 p ...