Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Brake Assist
    This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions. This feature uses the stability system hydraulic brak ...

    Front Storage
    A storage area is located in front of the shift lever. Push upward on the top of the door and release; the door automatically opens. There is an accessory power outlet inside. See Power Outlet ...

    Storing Radio Station Presets
    This feature stores a mix of up to 30 AM, FM, and XM (if equipped) preset stations. To store presets: 1. Press to turn the system on. 2. If viewing a map screen, press AUDIO, FAV or press the sou ...