Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    See also:

    Manual Fold and Tumble Feature
    Folding and Tumbling the Seat To fold and tumble the seat: 1. Make sure that there is nothing under, in front of, or on the seat. Notice: Folding a rear seat with the safety belts still fastened ma ...

    Mirror Adjustment
    Exterior Controls for the outside power mirrors are on the driver door. To adjust each mirrors: 1. Press (A) or (B) to select the driver or passenger side mirror. 2. Press the arrows on the ...

    SBZA Messages
    The following messages may appear on the infotainment display: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE ALERT SYS ...