Rear Seats
The vehicle's rear seats have head restraints in the outboard seating positions, but they are not adjustable.
Rear outboard head restraints are not designed to be removed.
See also:
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Div ...
If the System Needs Service
If the navigation system needs service and the steps listed here have been followed
but there are still problems, see your dealer for assistance. ...
Tow/Haul Mode
The vehicle has a Tow/Haul Mode. The Tow/Haul Mode adjusts the transmission shift
pattern to reduce shift cycling, providing increased performance, vehicle control,
and transmission cooling when ...