Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:
United States
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
Overseas
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
See also:
Starting the Vehicle with a Low Transmitter Battery
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See “Replace Battery In Remote
Key” under Key and Lock Messages for additional
information.
If the trans ...
Returning the Seatback to the Upright Position
To return the seatback to the upright position:
1. Open the liftgate to access the controls for the seat.
2. Raise the seatback to the upright position.
WARNING
If either seatback is not lock ...
Starting the Engine Using Remote Start
1. Press and release on the RKE transmitter.
2. Within two seconds, press and hold until the turn signal lamps flash. This
confirms the request to remote start the vehicle has been received. If the
...