Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to:
United States
Cadillac Customer
Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands: 1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
Overseas
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
See also:
Replacing Safety Belt System Parts after a Crash
WARNING!
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
...
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
WARNING!
With head restraints that are
not installed and adjusted
properly, there is a greater
...
Magnetic Ride Control
With this feature on the CTS-V,
the Magnetic Ride Control system
adjusts the ride of the vehicle to
Tour or Sport modes. Magnetic Ride
Control monitors the suspension
system to determine the ...