Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Navigation System
    If the vehicle has a navigation system, there is a separate navigation system manual that includes information on the radio, audio players, and navigation system. The navigation system provides d ...

    Roadside Service
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service ...

    TIRE LEARNING ACTIVE
    This message displays when the Tire Pressure Monitor System (TPMS) is re-learning the tire positions on the vehicle. The tire positions must be re-learned after rotating the tires or after ...