Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Cadillac Technician Roadside Service (U.S. Only)
    Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor ...

    Battery Voltage and Charging Messages
    BATTERY LOW START VEHICLE When the vehicle’s battery is severely discharged, this message will display and four chimes will sound. Start the vehicle immediately. If the vehicle is not started and ...

    Infants and Young Children
    Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety ...