Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Rear Compartment Fuse Block (CTS Coupe and Sedan)
    The rear compartment fuse block is located on top of the battery, on the right side of the trunk. The battery access door must be removed to access the fuse block. The vehicle may not be equi ...

    Blizzard Conditions
    Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Service (U.S. and Canada) or Roadside Service (Mexico). To ge ...

    Storing Memory Positions
    To save into memory: 1. Adjust the driver seat, outside mirrors, and the power steering column, if equipped, to the desired driving positions. 2. Press and hold “1” until two beeps sound. 3 ...