Calling for Service

When calling Roadside Service, have the following information ready:

- Your name, home address, and home telephone number.

- Telephone number of your location.

- Location of the vehicle.

- Model, year, color, and license plate number of the vehicle.

- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.

- Description of the problem.

    See also:

    Accessories and Modifications
    Adding non–dealer accessories or making modifications to the vehicle can affect vehicle performance and safety, including such things as airbags, braking, stability, ride and handling, emiss ...

    Parking Brake
    The vehicle has an Electric Parking Brake (EPB). The switch for the EPB is in the center console. The EPB can always be activated, even if the ignition is off. To avoid draining the battery, ...

    Cadillac Premium Care Maintenance
    Your vehicle comes with the Cadillac Premium Care Maintenance. It is a maintenance program that covers select maintenance services during the first 4 years or 80 000 km (50,000 mi), whiche ...