Calling for Service
When calling Roadside Service, have the following information ready:
- Your name, home address, and home telephone number.
- Telephone number of your location.
- Location of the vehicle.
- Model, year, color, and license plate number of the vehicle.
- Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
- Description of the problem.
See also:
Maintenance When Trailer Towing
The vehicle needs service more often when pulling a trailer. See the Maintenance
Schedule for more information. Things that are especially important in trailer operation
are automatic transmission ...
Starting the Gasoline Engine
Place the transmission in the proper gear by moving the shift lever to P
(Park) or N(Neutral). To restart the engine when the vehicle is already moving,
use N (Neutral).
Notice: Do not try to shi ...
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer ...