Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment.
By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair
See also:
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer ...
Overheated Engine
Protection
Operating Mode
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Should a hot
engine condition exist, an overheat
protection mode which alternates
firing groups of cylind ...
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road if it
becomes separated ...