Additional Program Information

All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.

General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

    See also:

    Calling for Service
    When calling Roadside Service, have the following information ready: - Your name, home address, and home telephone number. - Telephone number of your location. - Location of the vehicle. - ...

    Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can c ...

    Steps for Determining Correct Load Limit
    1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard. 2. Determine the combined weight of the driver and ...