Customer Information

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Shifting out of Park
This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: - Prevent ignition key removal unless the shift lever is in P (Park) with the sh ...

Roadside Service
U.S.: 1-800-224-1400 Canada: 1-800-882-1112 TTY Users (U.S. only): 1-888-889-2438 Mexico: 01-800-466-0805 As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service p ...

SBZA Messages
The following messages may appear on the infotainment display: SIDE BLIND ZONE ALERT SYSTEM OFF: This message indicates that the driver has turned the system off. SIDE BLIND ZONE ALERT SYS ...