Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Cargo Tie-Downs
For vehicles equipped with cargo tie—downs, the four tie-downs are located
in the rear compartment of the vehicle. Use the tie-downs to secure small
loads. ...
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push for help with:
- Locating a gas station with an
attendant to pump gas.
- Finding a hotel ...
Safety Locks
Rear door safety locks prevent passengers from opening the rear doors from
the inside.
Press to activate the safety locks, the LED in the switch illuminates.
Press to deactivate the safety ...