Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Exterior
The ATS' narrower headlights represent the closest interpretation yet of the
slit-like lamps on Cadillac's Ciel and Converj concepts shown in 2011 and 2009,
respectively. The protruding nose with ...
USB Port
The following devices may be connected to the USB port and controlled by the
infotainment system.
- iPods
- USB Mass Storage Devices
Not all iPods or USB Mass Storage Devices are compatible wi ...
SBZA Messages
The following messages may
appear on the infotainment display:
SIDE BLIND ZONE ALERT
SYSTEM OFF: This message
indicates that the driver has turned
the system off.
SIDE BLIND ZONE ALERT
SYS ...






