Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument panel cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
...
Interior
Inside, the dash has genuine wood and metal trim with similar stitching as in
the CTS. Cadillac's CUE system is front and center. First seen in the XTS sedan,
CUE has an 8-inch touch-screen, smart ...
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS. ...