Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Trunk (Sedan, Coupe)
WARNING!
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
...
Entering the Feature Settings Menu
1. Turn the ignition on and place the vehicle in P (Park). To avoid excessive
drain on the battery, it is recommended that the headlamps are turned off.
2. Press the customization button to scroll ...
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day,
365 days a year. Costs are only incurred in situations that exceed the limits of
the program, some of which are lis ...