Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Brakes
This vehicle has disc brakes.
Disc brake pads have built-in wear indicators that make a high-pitched
warning sound when the brake pads are worn and new pads are needed.
The sound can come and g ...
Filling a Portable Fuel
Container
WARNING!
Never fill a portable fuel
container while it is in the vehicle.
Static electricity discharge from
the container can ignite the fuel
vapor. You can be badly burned
and the vehicle d ...
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