Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
PARK BRAKE RELEASED
For vehicles with the electric parking
brake, this message displays
when the parking brake has been
released from the set position.
See the electric parking brake
information under Parking Br ...
Battery Power Protection
This feature shuts off the dome lamps if they are left on for more than 10 minutes
when the ignition is in LOCK/OFF. This helps to prevent the battery from running
down. ...
Rear Storage
For vehicles with a rear storage area, it is located in the rear cargo area of
the vehicle on the driver side.
Turn the knobs and pull the storage door to access. The door can be removed. ...