Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Active Fuel Management®
    Vehicles with V8 engines may have Active Fuel Management™. This system allows the engine to operate on either all or half of its cylinders, depending on the driving conditions. When less power is ...

    Thigh Support Adjustment
    If available, adjust the manual leg extension by reaching under it, in the pocketed area. Press the button and pull or push to lengthen or shorten it. Release the button to lock it in plac ...

    Preset Destination
    The preset destination entry method lets you set a destination by selecting from one of five previously stored destinations. Besides voice tagged destinations, these are the only destinations avai ...