Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Cleaning the Components
    Use care when touching or cleaning the components such as the DVD player or the discs. Do not use DVD lens cleaners for DVD players because the lens of the DVD optics can become contaminated by l ...

    Collision Damage Repair (U.S. and Canada)
    If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision ...

    Reading Lamps
    For vehicles with front reading lamps in the overhead console, press the button located next to the lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps ...