Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Theft-Deterrent Feature
TheftLock® is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a di ...
Using Voice Commands During a Planned Route
Cancel Route
1. Push . System responds: “OnStar
ready,” then a tone. Say “Cancel route.” System responds: “Would you like to cancel
route directions to your destination?”
2. Say “Yes.” System re ...
Heated Mirrors
(Rear Window Defogger):
Press to heat the mirrors.
See “Rear Window Defogger” under Dual Automatic Climate Control System for
more information. ...