Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
TPMS Sensor Matching Process
Each TPMS sensor has a unique identification code. The identification code needs
to be matched to a new tire/wheel position after rotating the vehicle’s tires or
replacing one or more of the TPMS ...
Floor Mats
WARNING
If a floor mat is the wrong size or is not properly installed, it can interfere
with the pedals. Interference with the pedals can cause unintended acceleration
and/or increased stopp ...
Fabric/Carpet
Start by vacuuming the surface
using a soft brush attachment.
If a rotating brush attachment is
being used during vacuuming,
only use it on the floor carpet.
Before cleaning, gently remove as ...






