Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Portable Audio Devices
This vehicle has an auxiliary input, located on the audio faceplate, and a USB
port located on the instrument panel or in the center console. External devices
such as iPod®, laptop computers, MP3 ...
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call Transport Canada at
1-800 ...
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push to receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to ...