Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
When the System Does Not Seem to Work Properly
The following messages may be displayed on the DIC:
SERVICE PARKING ASSIST: If this message occurs, take the vehicle to your dealer
for repair.
PARKING ASSIST OFF: This message occurs if the drive ...
Brake System Warning Light
The vehicle brake system consists of two hydraulic circuits.
If one circuit is not working, the remaining circuit can still work to stop
the vehicle. For normal braking performance, both circuits ...
Turn and Lane-Change Signals
An arrow on the instrument panel cluster will flash in the direction of the
turn or lane change.
Move the lever all the way up or down to signal a turn.
Raise or lower the lever until the a ...