Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    Total Weight on the Vehicle's Tires
    Be sure the vehicle's tires are inflated to the inflation pressures found on the Certification label on the driver door or see Vehicle Load Limits   for more information. Make sure n ...

    Overview
    Cadillac unveiled the 2007 Escalade, the next generation of the iconic luxury SUV. The all-new Escalade establishes a new level of refinement and style, delivered with an instantly recognizable fo ...

    Steering Wheel Adjustment
    Steering Wheel Adjustment To adjust the steering wheel: 1. Pull the lever down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Pull th ...