Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Second Row Seats
The second row seats can be folded for additional cargo space or folded and tumbled
for easy entry and exit to the third row seat, if equipped. The seat has either
the manual fold and tumble featu ...
Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep
downgrade. If the transmission is not shifted down, the brakes might have to be
used so much that they would get hot and n ...
Rear Seats
Split Folding Seatbacks
With this feature, either side of the rear seatback can be folded down for
more cargo space.
Folding the Seatbacks
Notice: Folding a rear seat with the safety belts s ...