Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free ...
Short Take: Cadillac CTS Sport Wagon
When the national dalliance with SUVs seemed to put the entire country in a
knobby-tired trance, we muttered to ourselves: Why would anyone want to ruin a
perfectly good wagon by giving it a high ...
Conditions in Which Remote Start Will Not Work
The remote vehicle start feature
will not operate if any of the
following occur:
- The ignition is in any position
other than LOCK/OFF.
- A keyless access transmitter is
inside the vehicle.
...






