Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Hydroplaning
Hydroplaning is dangerous. Water can build up under the vehicle's tires so they
actually ride on the water. This can happen if the road is wet enough and you are
going fast enough. When the ve ...
Passive Door Lock
If the vehicle has the Remote Keyless Entry (RKE) system, when enabled, this
feature allows the doors to lock after several seconds if all doors are closed
and at least one RKE transmitter has been ...
Universal Remote System
This system provides a way to replace up to three remote control
transmitters used to activate devices such as garage door openers, security
systems, and home automation devices.
Read the ins ...