Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument panel cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
...
Rear Vision Camera
Rear Camera Options: Press to display options available.
The available options are:
Video: Press to turn on or off.
Symbols: Press to turn on or off.
Guiding Lines: Press to turn on or off.
For ...
Safety Belts
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly:
- Safety Belts.
- How to Wear Safety Belts
Properly.
- Lap-Shoulder Belt.
- Low ...






