Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Tire Sealant and Compressor Kit
This vehicle may come with a spare tire and tire changing equipment or a tire
sealant and compressor kit. The kit can be used to temporarily seal small punctures
in the tread area of the tire. See ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder
while driving.
Follow these tips:
1. Ease off the accelerator and then, if there is nothing in the way, steer
t ...
Sedan or Coupe
To lower one or both of the rear
seatbacks:
1. Pull forward on the tab, on the
outboard side of the seatback,
to unlock the seatback.
2. Fold the seatback down.
This allows access to the tr ...