Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Safety Belt Reminders
Driver Safety Belt Reminder Light
There is a driver safety belt reminder light on the instrument panel cluster.
When the vehicle is started, this light flashes and a chime may come on to remind
...
Passenger Sensing System
United States
Canada and Mexico
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat–mounted side impact ...
Playing an MP3
While playing a CD, the navigation system is available.
When you insert a CD, the CD tab displays. If a DSP setting is selected for the
CD, it will be activated each time you play a CD. If you turn ...






