Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    California Proposition 65 Warning
    Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and s ...

    Wheel Alignment
    Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. - Signs that the alignment may need to be adjusted include pulling, improper vehicle handling, ...

    Exit Lighting
    The headlamps, taillamps, parking lamps, back—up lamps, and license plate lamps come on at night, or in areas with limited lighting, when a door is opened after the ignition is turned off. The dome ...