Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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The vehicle has Electric Power Management (EPM) that estimates the battery's
temperature and state of charge. It then adjusts the voltage for best
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Wh ...
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If you have questions or need help programming the Universal Remote system,
call 1-800-355-3515 or go to www.homelink.com.
Canadian radio-frequency laws require transmitter signals to time out or
...
Starting the Vehicle Messages
PRESS BRAKE TO START VEHICLE
This message is displayed when attempting to start the vehicle without first
pressing the brake pedal.
SERVICE KEYLESS START SYSTEM
This message is displayed if ...






