Customer Assistance Offices (Mexico)

To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.

Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.

All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.

Mexico

From Mexico City

5329-0816

From Other Mexico Locations

01-800-466-0816

United States and Canada

1-866-466-8195

Costa Rica

00-800-052-1005

Guatemala

1-800-999-5252

Panama

00-800-052-0001

Dominican Republic

1-888-751-5301

El Salvador

800-6273

Honduras

800-0122-6101

    See also:

    STEP ON BRAKE TO RELEASE PARK BRAKE
    For vehicles with the electric parking brake, this message displays if you try to release the park brake system without first pressing the brake pedal. See the electric parking brake informa ...

    Footnotes — Maintenance Schedule Additional Required Services — Normal
    a) Vehicles with different size front and rear tires do not have tire rotation. See Tire Rotation. b) Or every two years, whichever comes first. More frequent replacement may be needed if the ...

    Battery Replacement
    Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter. 1. Remove the key from the transmitter by pres ...