Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Manual Transmission
If the vehicle has a manual
transmission, the shift lever is
located on the center console
between the front seats.
The following explains how to
operate the manual transmission.
CTS
CT ...
Lamp Messages
AFL (ADAPTIVE FORWARD LIGHTING) LAMPS NEED SERVICE
This message displays when the Adaptive Forward Lighting (AFL) system is
disabled and needs service. See your dealer.
See Adaptive Forward Lig ...
Tachometer
The tachometer displays the
engine speed in revolutions per
minute (rpm).
Notice: If the engine is operated
with the tachometer in the shaded
warning area, the vehicle could
be damaged, and ...