Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Heated and Ventilated Seats
Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar
If available, the buttons are on the
climate control panel. To operate,
the ignition must be on.
: Press to heat the seat ...
When to Check Lubricant
Refer to Maintenance Schedule to determine how often to check the
lubricant. ...
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See Airbag Readiness Light.
Notice: If an airbag covering is
...






