Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Manual Mode
Driver Shift Control (DSC)
Notice: Driving with the engine at a high rpm without upshifting while
using Driver Shift Control (DSC), could damage the vehicle.
Always upshift when necessary while u ...
Manual Operation of Power Liftgate
To change the liftgate to manual operation, press OFF on the liftgate switch.
With the power liftgate disabled and all of the doors unlocked, the liftgate
can be manually opened and closed.
To ope ...
Top Tether Anchor
A top tether (A, C) anchors the top of the child restraint to the vehicle. A
top tether anchor is built into the vehicle. The top tether attachment (B) on the
child restraint connects to the top ...