Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Auto Reroute
When a destination is set but is off the planned route, the system automatically
plans a new route and begins to reroute. The new route is highlighted on the screen. ...
Display
Press CONFIG to enter the configure menu options, then press CONFIG repeatedly
until Display is selected or press the Display screen button.
Display OFF
Press this screen button to turn the disp ...
Door Ajar Messages
DOOR OPEN
A door open symbol will be displayed on the DIC showing which door is open.
If the vehicle has been shifted out of P (Park), a DOOR OPEN message will also
be displayed. Close the door c ...