Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
When It Is Time for
New Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
Treadwear indicators are one way
to tell when it is time f ...
Up-Shift Light
The vehicle may have an up-shift
light. It indicates when to shift to
the next higher gear for best fuel
economy.
See Manual Transmission for more information.
For the CTS-V, the tracer ligh ...
Using the System
When the driver shifts the vehicle
into R (Reverse), the video image
automatically appears on the
navigation screen, or on the inside
rearview mirror. Once the driver
shifts out of R (Revers ...






