Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Battery Replacement
Notice: When replacing the battery, do not touch any of the circuitry on
the transmitter.
Static from your body could damage the transmitter.
Replace the battery if the REPLACE BATTERY IN REMOT ...
PRESS START CONTROL TO
LEARN KEYS
If the vehicle has the keyless
access system, this message
displays when matching new
transmitters to the vehicle.
See the keyless access information
for Remote Keyless Entry (RKE)
System O ...
How the System Works
URPA comes on automatically
when the shift lever is moved into
R (Reverse). A single tone sounds
to indicate the system is working.
URPA operates only at speeds less
than 8 km/h (5 mph).
An ...