Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Remote Keyless Entry (RKE) System Operation (Keyless Access)
The Keyless Access System
transmitter will work up to 60m
(195 ft) away.
The Keyless Access System locks
and unlocks the doors and trunk
without pressing the buttons on
the keyless access t ...
Passive Door Unlock
If the vehicle has the RKE system, this feature allows you to select which
doors will automatically unlock when you open the driver door with the RKE
transmitter present.
Press the MENU/SELECT kn ...
Care of the CD/DVD Player
Do not add a label to a disc; it could
get caught in the CD/DVD player.
If a label is needed, label the
top of the recorded disc with a
marking pen.
The use of disc lens cleaners for
discs i ...






