Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Keys
WARNING!
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or ...
High Intensity Discharge
(HID) Lighting
WARNING!
The low beam high intensity
discharge lighting system
operates at a very high voltage.
If you try to service any of the
system components, you could be
seriously injured. Have your ...
Brake System Warning Light
With the ignition on, the brake system warning light comes on when the parking
brake is set. If the vehicle is driven with the parking brake engaged, a chime sounds
when the vehicle speed is great ...