Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Engine Exhaust
WARNING
Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled.
Exposure to CO can cause unconsciousness and even death.
Exhaust may enter the vehicle if:
The vehicl ...
Engine Coolant Temperature Gauge
Metric
English
This gauge measures the temperature of the vehicle's engine.
If the indicator needle moves into the shaded area, the engine is too hot.
While driving under normal op ...
Delayed Locking
With this feature, you can delay the
actual locking of the doors.
When the power door lock switch is
pressed when the key is not in the
ignition and the driver door is
opened, a chime will so ...






