Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Setting the Tone
(Bass/Midrange/Treble)
BASS/MID/TREB (Bass, Midrange,
or Treble): To adjust bass,
midrange, or treble:
1. Press the TUNE/TONE knob
until the tone control tabs
display.
2. Continue pressing the TUNE/
TONE knob, o ...
Folding and Tumbling the Seat from the Third Row Seat
WARNING
Using the third row seating position while the second row is folded, or folded
and tumbled, could cause injury in a sudden stop or crash. Be sure to return the
seat to the passenger ...
Skidding
There are three types of skids that correspond to the vehicle's three control
systems:
Braking Skid — wheels are not rolling.
Steering or Cornering Skid — too much speed or steering in a c ...