Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
2010 Cadillac CTS4 3.6L Sport Wagon Review
You would have to have lived your entire life in a cave in the farthest
deepest recesses of the Sahara Desert to have never heard of Cadillac. If you
are 50 years old or older, you clearly remembe ...
Cadillac Technician Roadside Service (U.S. Only)
Cadillac's exceptional Roadside Service is more than an auto club or towing service.
It provides every Cadillac owner in the United States with the advantage of contacting
a Cadillac advisor a ...
Key and Lock Messages
REPLACE BATTERY IN REMOTE KEY
This message displays if a Remote Keyless Entry (RKE) transmitter battery is
low. The battery needs to be replaced in the transmitter. See “Battery Replacement”
unde ...






