Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
- Keep the vehicle serviced and in
good shape.
...
Remote Lock/Unlock/Start
Select Remote Lock/Unlock/Start and the following will be displayed:
- Unlock Feedback (Lights)
- Locking Feedback
- Door Unlock Options
- Passive Door Lock
- Passive Door Unlock
- Memory Remo ...
Vehicle Messages
Messages displayed on the DIC indicate the status of the vehicle or some action
may be needed to correct a condition. Multiple messages may appear one after another.
The messages that do not requir ...