Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Servicing the Airbag-Equipped Vehicle
Airbags affect how the vehicle should be serviced. There are parts of the airbag
system in several places around the vehicle. Your dealer and the service manual
have information about servicing th ...
When to Add Engine Oil
If the oil is below the cross-hatched area at the tip of the dipstick, add 1
L (1 qt) of the recommended oil and then recheck the level. See “Selecting the
Right Engine Oil” in this section for an e ...
If the On Indicator Is Lit for a Child Restraint
If a child restraint has been installed and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such ...






