Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Turn Signal Lamps
To replace one of these bulbs:
1. Open the liftgate. See Liftgate .
A. Push Pin
B. Taillamp Cover
2. Pull on push pin (A) to release the taillamp cover (B).
3. Remove the taillamp cover ...
Express Window Anti-Pinch Feature
If any object is in the path of the
window when the express-up is
active, the window will stop at the
obstruction and auto-reverse to a
preset factory position. Weather
conditions such as se ...
Selecting the Right Engine Oil
Selecting the right engine oil depends on both the proper oil specification
and viscosity grade.
See Recommended Fluids and Lubricants.
Specification
Use and ask for licensed engine oils wit ...






