Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Sun Visors
Pull the sun visor down to block glare. Detach the sun visor from the center
mount to pivot to the side window, or to extend along the rod, if available. ...
Parking Assist
If the vehicle has the Ultrasonic
Rear Parking Assist (URPA) system,
this display allows the system to
be turned on or off. Once in this
display, press the set/reset button
to select between ...
Turn-by-Turn Navigation
1. Push to connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to
the vehicle.
4. Follow the voice-guided
commands. ...






