Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Securing a Child Restraint Designed for the LATCH System
WARNING
If a LATCH-type child restraint is not attached to anchors, the child restraint
will not be able to protect the child correctly. In a crash, the child could be
seriously injured or killed. ...
SERVICE PARK BRAKE
For vehicles with the electric parking
brake, this message displays if a
problem is detected with the electric
parking brake system. See your
dealer for service. ...
Footnotes — Maintenance
Schedule Additional Required
Services — Severe
a) Vehicles with different size front
and rear tires do not have tire
rotation. See Tire Rotation.
b) Or every two years, whichever
comes first.
c) Check all fuel and vapor lines
and hoses f ...






