Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
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For vehicles with the electric parking
brake, this message displays if a
problem is detected with the electric
parking brake system. See your
dealer for service. ...
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To tow the vehicle from the front with the rear wheels on the ground, do the
following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
See Shifting Into Park.
3. ...
Shifting out of Park
This vehicle is equipped with an automatic transmission shift lock control
system. The shift lock control is designed to prevent movement of the shift
lever out of P (Park), unless the ignition is i ...