Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section.
Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
See also:
Hill Start Assist (HSA)
This vehicle has a Hill Start Assist (HSA) feature, which may be useful when
the vehicle is stopped on a grade. This feature is designed to prevent the
vehicle from rolling, either forward or rearwa ...
Radio Frequency Statement
This vehicle has systems that operate on a radio frequency that comply with Part
15 of the Federal Communications Commission (FCC) rules and with Industry Canada
Standards RSS-GEN/210/220/310.
Op ...
Sound
Press CONFIG to enter the configure menu options, then press CONFIG again, repeatedly
until Sound is selected or press the Sound screen button to make speaker and DSP
(Digital Signal Processing) a ...






