Services Not Included in Roadside Assistance
Roadside Assistance does not cover or reimburse services for the following:
- Events caused by fraud or bad faith by the driver.
- Vehicle immobilization situations due to a major force or unforeseen circumstances, such as natural phenomena of an extraordinary nature, earthquakes, volcanic eruptions, and other cyclonic storms.
- Vehicle immobilization situations arising from car accidents caused by the driver of the vehicle or third parties. This means any occurrence that causes physical injury to the occupants and/or the vehicle caused by external forces.
- Acts of terrorism, riot or uproar, armed forces or police actions which prevent timely delivery of assistance services.
- Food service, beverages, telephone calls, or other extra costs. Accommodation costs apply only to Mexico per the terms and conditions of the Roadside Assistance program.
- Any damage to the vehicle without intent, derived from the services provided.
- Cost of towing a trailer when choosing a Cadillac dealer that is nearest to the temporary storage facility for the disabled vehicle.
- Cost of all maneuvers required to access the vehicle when it is not available to be towed.
- Cost of fuel provided.
Routine vehicle repair costs are not covered by the Roadside Assistance program. For more information, see your new vehicle warranty.
See also:
Infants and Young Children
Everyone in a vehicle needs
protection! This includes infants and
all other children. Neither the
distance traveled nor the age and
size of the traveler changes the
need, for everyone, to us ...
Replacing LATCH System Parts After a Crash
WARNING
A crash can damage the LATCH system in the vehicle. A damaged LATCH system may
not properly secure the child restraint, resulting in serious injury or even death
in a crash. To help ...
Power Steering Fluid
See Engine Compartment Overview for reservoir location.
When to Check Power Steering Fluid
It is not necessary to regularly check power steering fluid unless a leak is
suspected in the syst ...






