Reporting Safety Defects to the United States Government

Cadillac CTS / Cadillac CTS Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Power Outlets
    The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. The vehicle has four accessory power outlets. The power outlets located below the clim ...

    3.5mm Jack
    Connect a 3.5mm (1/8 in) cable to the auxiliary input jack to use a portable audio player. Playback of an audio device that is connected to the 3.5mm (1/8 in) jack can only be controlled usin ...

    Cargo Cover
    For vehicles with the dual position cargo cover, it can be used to cover items in the cargo area of the vehicle. The shade can be set in two positions. It can be set in a halfway open (A) pos ...