Reporting Safety Defects to the United States Government

Cadillac CTS / Cadillac CTS Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Power Seats
    A. Seat Position Control B. Seatback Adjustment Control C. Lumbar Adjustment Control To adjust a power seat, if equipped: - Slide control (A) forward or rearward, and up or down to adjust ...

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0 ...

    Programming without a Recognized Transmitter
    United States owners are permitted to program a new transmitter to their vehicle when a recognized transmitter is not available. The Canadian immobilizer standard requires that Canadian own ...