Reporting Safety Defects

See also:

Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's ...

Rear Climate Control System (Rear Climate with Rear Seat Audio)
For vehicles with the rear heat and air conditioning controls, they are integrated with the rear seat audio controls located in the center console. The system can be controlled from the front cont ...

Services Not Included in Roadside Service
- Impound towing caused by violation of any laws. - Legal fines. - Mounting, dismounting, or changing of snow tires, chains, or other traction devices. - Towing or services for vehicles dri ...