Reporting Safety Defects

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Customer Satisfaction Procedure (U.S. and Canada)
Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales ...

Interior
There's something about the Escalade ESV that feels old school. It could be its old-fashioned gear shifter on the steering-wheel column or its key for starting the SUV. Yes, in this $88,000-plus S ...

Storing the Tire Sealant and Compressor Kit
This vehicle may have a tire sealant and compressor kit in place of a jack or spare tire. It is located in a foam container in the rear compartment storage area. If the vehicle has a cargo co ...